Rajeswara Reddy Velicherla
Tirupati
Summary
Multi-skilled, goal-oriented and enterprising credit and operations manager with 20 plus years of progressive experience in banking operations and loan management, dynamic leader with a proven track record of delivering quantifiable results in loan management, Bank fraud detection, sales and management, supervision and customer service. Well regarded interpersonal, analytical and problem solving skills.
Overview
23
23
years of professional experience
Work History
Credit Manager – Credit, Centralised Processing Centre - Tirupati
HDFC Bank Ltd
05.2017 - Current
- Decisioning of Auto Loan, Personal Loan and Two Wheeler cases with Zero PAR errors.
- Tracking Nonstarter cases and PDD for disbursed cases.
- Taking care of processing part for Auto Loan, Personal Loan, Business Loan & Sustainable Livelihood Initiatives @ Tirupati CCPA for entire South Region with 311 HDB processors in place.
- Active Participation in revising process for Joint Liability Group (JLG) and Self Help Group(SHG) product.
- Taking the daily stock of the products & allocating the HDB resources accordingly to complete data entry depending on the business & credit requirements.
- Coordinating with the central process & policy & credit team on frequent basis to keep the processing team updated on the requirements from time to time.
- Attending the mails/calls from both credit & sales team of entire South region to revert on the various queries raised pertaining to the processing of their respective files without any escalations.
- Analyzing the various MIS sent by the central team to improve the performance of the shop in terms of quality, TAT & productivity.
- Highlighting the FTNRs to the front end business team on a periodical basis towards increasing the FTR percentage.
- Preparation of Monthly login MIS & publishing the monthly productivity MIS for the processing shop.
- Coordinating with the central team on preparation of data entry manuals, T & M study across products & pilot activities towards system enhancement based on requirement.
- Co-ordinating with the HDB HR team on re-placement hire for the resigned & stopped coming processors with requisite approvals.
- Active involvement in process enhancement and new process launch.
Manager – PL Credit, Tirupati
HDFCBqnk Ltd. (CCPA Tirupati)
09.2010 - Current
- Delivering Personal Loan underwriting status to market.
- Maintaining good TAT for better competition with our product competitors.
Credit Manager, Rural TW loans
HDFC Bank Ltd, Kadapa
06.2016 - 04.2017
- Responsible for handling the Credit high quality Portfolio Management for Rural Two wheeler Loans.
- Two Wheeler Loans for Kadapa Dist (South Region)
- Fraud Prevention: Proactively prevented fraud through diligence, documents & profile analysis with RCU & FI reports
- Risk Management: Effectively valued and monitored credit risk/exposure by developing and launching follow up action plans using FI cross verification, Tele Verification & RCU Verification reports.
- Financial Management: Scrutinized customers for loan proposals through financial statement analysis with help of FI & RCU verification. I was effectively handled Vendor payments. ( FI Agencies )
- Training: Providing regular training on DSTs of particular on month on month about the credit policy and procedures. Maintaining daily productivity MIS for future reference
- Authority level is L1.
Deputy Manager (WBO operations)
HDFC Bank Ltd, Kadapa
09.2010 - 05.2016
- RA RL KYC documentation checking and processing of all account opening forms and loan application forms.
- Vender Bill Payment Checking for CPV fired cases, preparation and send to further level approval
- Scrutiny of Account Opening Forms with KYC, Document Verification and Activation which is most import aspect to an Organization(Bank) to introduce the customer.
- Customer Service to ensure walk in customers issues.
- Posting GL Entries.
- Handling Cheque Returns, processing Outstation Cheques at branch level.
- Gold and agri Docs Custodianship.
- Branch Operations and Audit Compliance.
- Processing of Two Wheeler, Car Loans, Personal Loans and Construction Equipment files Login and Disbursement.
- Generating the leads (like New account, LI, TWL,PL,AL etc) from walkin customer those who case to the branch for their needs.
- Give the best service to the customer to fulfill their requirement/need.
- Processing of Account Opening Forms with Proper KYC.
- Generating the Fee Income leads to the branch.
- Preparing the MIS of Varies products as per higher official requirement and submit the same with the time period to them.
- Monitoring Clearing Branch Clearing Account.
- Inward clearing and Out ward Clearing process.
- Handling both CTS and Non-CTS clearing.
- RTGS and NEFT Transactions.
- Accepting Clearing Cheques from the customers and processing the same.
- Monitoring of Dummy Accounts, Suspense Accounts, Deferred Accounts, Accounts Payable/ Receivable.
- Generation of all reports pertaining to clearing and processing HUB and spoke clearing cheques through image basis
- Follow up with spoke location branches for realization of outward presentation in spoke location
- Return marking and liquidation of cheques pertaining to outward clearing
- Customer Service for all loan related customer queries
- Processing SWAP request and sending the documents to CPU
- Original documents retrieval from CPU
- Foreclose process and issue NOC's to customers instantly
- Special NOC issue to insurance company for insurance claims
- Maintaining MIS for Account opening and Retail Assets
- Sending monthly MIS to senior management
- Training to sales executives and other branch officers for loans process
- Funds management for clearing purpose
Officer
ICICIBank Ltd, RPC, Hyderabad
03.2006 - 09.2010
- Handling operations as a Officer in Account Opening Department for salary accounts and Savings Accounts kyc checking
- General Banking operations : Core functional banking operations, majority in Clearing, Transactions.
- Gained –Functional Training for various profiles in the operations.
- Customer service improvement: Hands on experience in Finacle I-Core banking Application software.
- Analysis of data pertaining to queries that are fallouts of day to day transactions resulting in
- Reduced customer complaints
- KYC checking as per internal guidelines for Account opening
- Modifications after Account Opening
- CFR checking and verifications for all Account Opening Forms
- Follow up with SM's and Branches for Rectifications
- Reconciliation of clearing differences that arise in day-to-day transaction.
- Verification of cheques deposited with Finacle software, whether amount goes to the correct account holder or not.
- Reconciliation outward clearing with the settlement sheet given by Clearing House and passing the necessary transactions on the same day.
- Handling of clearing related activity for corporate clients through bulk and break concept
- Processing of all Inward Clearing cheques within the timeline given by Clearing House.
- Handling of all special instruments i.e. Interest Warrants, Dividend Warrants, Refund orders etc.
- Technical scrutiny of all the cheques
- Processing of all received instruments and finalizing of returns, if any and submitting for Banker's clearing house within cut-off time
- Liquidation of Cooperative Bank cheques in CBSS
- Charges recovery for all unpaid/return instruments.
- Communication with the Branches, Customers and Call Centre, ensuring the closure of all the queries within the stipulated TAT
- Handling of salary transactions of clients to the tune of 1 lakh (transactions) per month.
- Checking the compliance of all the Process in the Unit
- Coordinating with Internal Auditors for Audit Compliance and related issues
- Working in Cash Management System (CMS)
- Major Activities – LCC, UCC, Outstation Cheque Collection Process
- Handling GBM (Government Business Module) – Related To Online Tax Payment
Shriram Chits Pvt Ltd.
10.2002 - 05.2003
- Chits Mobilizing
- Monthly chits collections
- Fixed deposit collections
Education
M.B.E. - undefined
S.V.University
TirupathiB.Com. - undefined
S.V.University
TirupathiSkills
- Working in Retail Asset Software Finnone, LOS and Liability Software Flexcube
- Finacle Core Banking Application
Languages Known
Telugu
English
Hindi
Accomplishments
- Achieved an award Received from Executive Director, ICICI Bank for displaying exemplary commitment in 2009
- Maintained Consistent performance in work area leading to consecutive promotions.
- Joined as Concurrent Audit Assistant in outsourcing group and got promoted to ICICI Home Finance Company Ltd as an Executive-II within a period of 8 months.
- Promoted as an Officer
- Joined as an Assistant Manager in HDFC Bank now as a Manager
Awards
Nominated to Silver Star award in Mar-2018, Nominated to Silver Star award in Sep-2019
Declaration
I hereby declare that all statements mentioned above are true to the best of my knowledge and belief.
Core Competencies
- Decisioning of Auto Loan, Personal Loan and Two Wheeler cases with Zero PAR errors.
- Tracking Nonstarter cases and PDD for disbursed cases.
- Taking care of processing part for Auto Loan, Personal Loan, Business Loan & Sustainable Livelihood Initiatives @ Tirupati CCPA for entire South Region with 311 HDB processors in place.
- Active Participation in revising process for Joint Liability Group (JLG) and Self Help Group(SHG) product.
- Taking the daily stock of the products & allocating the HDB resources accordingly to complete data entry depending on the business & credit requirements.
- Coordinating with the central process & policy & credit team on frequent basis to keep the processing team updated on the requirements from time to time.
- Attending the mails/calls from both credit & sales team of entire South region to revert on the various queries raised pertaining to the processing of their respective files without any escalations.
- Analyzing the various MIS sent by the central team to improve the performance of the shop in terms of quality, TAT & productivity.
- Highlighting the FTNRs to the front end business team on a periodical basis towards increasing the FTR percentage.
- Preparation of Monthly login MIS & publishing the monthly productivity MIS for the processing shop.
- Coordinating with the central team on preparation of data entry manuals, T & M study across products & pilot activities towards system enhancement based on requirement.
- Co-ordinating with the HDB HR team on re-placement hire for the resigned & stopped coming processors with requisite approvals.
- Active involvement in process enhancement and new process launch.
Timeline
Credit Manager – Credit, Centralised Processing Centre - Tirupati
HDFC Bank Ltd
05.2017 - Current
Credit Manager, Rural TW loans
HDFC Bank Ltd, Kadapa
06.2016 - 04.2017
Manager – PL Credit, Tirupati
HDFCBqnk Ltd. (CCPA Tirupati)
09.2010 - Current
Deputy Manager (WBO operations)
HDFC Bank Ltd, Kadapa
09.2010 - 05.2016
Officer
ICICIBank Ltd, RPC, Hyderabad
03.2006 - 09.2010
Shriram Chits Pvt Ltd.
10.2002 - 05.2003
M.B.E. - undefined
S.V.University
B.Com. - undefined
S.V.University