Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
RAJI L NAIR

RAJI L NAIR

Deputy Manager
Bangalore

Summary

Dynamic HR professional with over 15 years of experience in developing and implementing effective HR policies, practices, and systems. Expertise in managing HR operations while fostering harmonious relationships between management and employees, with a proven track record in driving change management initiatives that leverage technology for enhanced people management. Recognized as a strategic architect, successfully implementing innovative HR initiatives that streamline processes and capitalize on organizational growth opportunities. Results-oriented leader skilled in formulating and benchmarking best practices to align people strategies with business objectives, while inspiring and motivating cross-cultural teams toward shared success. Technically qualified in Sap SuccessFactor recruitment modules

Overview

16
16
years of professional experience
2
2
Certifications
5
5
Languages

Work History

Deputy Manager (Senior Consultant)

Deloitte
08.2025 - Current
  • Enhanced team efficiency through process optimization and adoption of innovative management strategies.
  • Partnered with cross-functional teams to propel business growth and fulfill corporate objectives.
  • Enhanced customer satisfaction levels through development of targeted strategies addressing client concerns effectively.
  • Managed project tasks based on critical milestones and deadline dates.
  • Enhanced client satisfaction through customized consulting services and strategic problem-solving techniques.
  • Formulated innovative strategies to tackle complex business challenges, enhancing profitability for clients.
  • Exceeded customer requirements with accurate and deliverable solutions.
  • Conducted workshops with clients to uncover pain points, establish goals, and outline actionable steps for achieving desired outcomes.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Manager- HR Systems

Think & Learn Pvt. Ltd.
01.2017 - 07.2025
  • Engage with internal and external stakeholders to collect issues and requirements concerning HR system
  • Contribute to special projects aimed at improving HR systems and integrating with diverse business systems
  • Coordinated integration process for Leena AI ticketing tool alongside SuccessFactors
  • Facilitated management of bulk hiring demands through CPI integrations, allowing operational teams to extend average of 1000 offers weekly
  • Integrating and validating interview scheduling software alongside HRMS
  • Facilitated ad-hoc modifications in hiring requisitions and offer templates to align with business needs
  • Directed and managed a high-performing team to enhance personal and professional development. Established explicit goals and performance standards for team members. Evaluated team members' progress consistently, providing constructive feedback and mentorship.
  • Manage daily HR systems administration, encompassing user access, security protocols, and data integrity.
  • Optimizing HR operations through seamless integration of HRIS software solutions with downstream applications.
  • Identified opportunities to enhance HR procedures and analytics through technology and automation. Executed system improvements to streamline HR processes and data management.
  • Supervised automation workflow for processing absconding cases.
  • Streamlined integration of Gmail with multiple downstream applications to deactivate employee email IDs post separation, preserving 10,000 Gmail accounts and realizing annual cost savings of 50-60 lakhs through this initiative.
  • Implemented automated employee document backup to optimize storage utilization within the primary HRMS software, resulting in cost savings by avoiding the need to purchase additional storage
  • Collaborated with the technical team to redesign the separation module
  • Deployed the Adobe letter signing tool.
  • Oversaw vendors, collaborated with vendors Stepping Cloud and KPMG to define requirements and ensure their fulfillment
  • Secured data coherence throughout the employee lifecycle, establishing processes within SuccessFactors.
  • Administered and maintained the HRIS, ensuring data accuracy and system integrity. Collaborated with IT teams to troubleshoot and resolve system issues, ensuring minimal disruption to HR operations.
  • Oversee, evaluate, and streamline tasks to enhance efficiency in daily operations.
  • Guarantee adherence to data regulations across various HR processes.
  • Generated regular and ad-hoc reports to support HR analytics and compliance needs. Implemented comprehensive data governance through consistent report sharing with HR. Conducted data accuracy checks and analysis using Power BI for informed decision-making.
  • Formulating and overseeing HR Standard Operating Procedures (SOPs), Key Result Areas (KRAs), and Service Level Agreements (SLAs).
  • Establish and maintain robust reporting and analytics capabilities within HR systems to enable data-driven decision-making.
  • Expertly resolving system and process-related issues, ensuring seamless operations and optimal efficiency
  • Manage relationships with HR technology vendors to ensure adherence to service level agreements and alignment with organizational requirements.
  • Constructing a comprehensive HR module for trainees, enhancing employee experience for large sales group of approximately 5000 employees
  • Conduct training sessions for HR personnel and end-users to optimize the utilization of HR systems
  • Collaborate with legal advisors, both internal and external, to formulate and finalize policies and agreements
  • Contributing significantly to comprehensive internal and external audits, including ISO audit, to ensure HR compliance

Associate HR

Accenture Services Pvt. Ltd.
01.2011 - 01.2017
  • Supported recruitment for Accenture’s prestigious client, Unilever Pvt Ltd
  • Administered HR functions for South Africa, Singapore, and India
  • Managed ERP systems for different geographies, ensuring accurate and up-to-date employee data and streamlined HR processes
  • Updated, maintained, and monitored the HR database for maximum accuracy and data privacy
  • Ensured all client requirements are met within the agreed timeline
  • Managed employee grievance, resolving cases within the agreed timeline and improving employee satisfaction
  • Extracted and prepared reports from the database for data analysis and decision making
  • Developed and delivered training programs for new joiners and existing employees, enhancing their skills and knowledge in HR processes and systems
  • Coordinated with directors and project managers to understand hiring needs and skill sets required in candidates
  • Administered the entire recruitment process, from job posting to offer discussion and negotiation
  • Managed employee database and engagement

IT Recruiter

Career Move Ltd
01.2010 - 01.2011
  • Coordinated and discussed with directors and project managers to understand hiring requirements
  • Administered the entire recruitment process, from job posting to offer discussion and negotiation
  • Governed onboarding and induction for new employees
  • Managed employee database and engagement
  • Organized vendor meets for vendor engagement

Education

PGDBE - PGDBE

Wigan & Leigh College
Bengaluru
08.2010

B.Sc. - Agriculture

College of Horticulture
Thrissur,Kerala
12.2007

Skills

  • Proficient in HRMS/HRIS applications

  • Human resources projects

  • Human resources initiatives

  • Policy development

  • Employee engagement strategies

  • Expertise in SAP SuccessFactors recruiting

Websites

Certification

SAP Certified Associate - Implementation Consultant - SAP SuccessFactors Recruiting: Recruiter Experience

Timeline

Deputy Manager (Senior Consultant)

Deloitte
08.2025 - Current

Manager- HR Systems

Think & Learn Pvt. Ltd.
01.2017 - 07.2025

Associate HR

Accenture Services Pvt. Ltd.
01.2011 - 01.2017

IT Recruiter

Career Move Ltd
01.2010 - 01.2011

PGDBE - PGDBE

Wigan & Leigh College

B.Sc. - Agriculture

College of Horticulture

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RAJI L NAIRDeputy Manager