Rajib Ghoshal
Bankura
Summary
Dynamic F&B Manager with a proven track record at Dip Holidays GROUP of Hotel, recognized for enhancing guest experiences and achieving the INTERNATIONAL HOSPITALITY DAY AWARD. Skilled in budget management and relationship building, I excel in training teams and negotiating vendor contracts to drive profitability and operational excellence.
Overview
11
11
years of professional experience
Work History
Food and Beverage (F&B) Manager
Dip Holidays GROUP of Hotel
Santiniketan, West Bengal
12.2024 - Current
- Reviewing food and beverage menus to confirm profitability, seasonality and alignment with customer preferences
- Maintaining high standards of food quality and sanitation
- Overseeing recruitment, staff scheduling and ongoing training to ensure smooth daily operations and consistent service
- Facilitating superior guest experiences, including addressing customer complaints
- Managing budgets for labor costs and related administrative tasks
- Negotiating vendor contracts
- Overseeing inventory and the condition of perishable goods, utensils and cooking supplies
F&B Executive
Regenta Central Antarim by Royal Orchid
Ahmedabad
06.2018 - Current
- Promoted as F&B Executive From 1st Dec 2019.
- Achieved INTERNATIONAL HOSPITALITY DAY AWARD 2021 on 24th April 2021 organized by IIHM AHMEDABAD and INTERNATIONAL HOSPITALITY COUNCIL. (Nominated as Employee of the Year)
Consultant
YOUR CULINARY SOLUTION
11.2021 - 12.2022
- Led project team at Le Ambrosia, New Delhi
- Managed construction at Bellissimo Homes, Jaipur
Restaurant Manager
Hotel Central Point
Gangtok
04.2022 - 11.2022
- Oversee restaurant operations and ensure a smooth flow
- Maintain a positive restaurant culture
- Create work schedules that align with the restaurant’s needs
- Ensure proper compliance with restaurant hygiene regulations
- Train new employees to help them meet the restaurant’s expectations
- Interact with diners and build positive rapport with different types of people
Sr. GSA
TGB Express
Ahmedabad
04.2017 - 05.2018
- Welcoming Guests: Greet patrons warmly, escort them to their tables, and pull out chairs.
- Menu Knowledge: Exhibit expert knowledge of menu items, daily specials, ingredients, and allergen information.
- Order Taking: Take accurate food and beverage orders, accommodating any special dietary needs or requests.
- Anticipating Needs: Check on guests periodically throughout their meal to ensure satisfaction and proactively offer refills or additional items.
- Complaint Resolution: Handle guest complaints professionally and escalate to supervisors when necessary
GSA
Crowne Plaza Hotel & Resort
Ahmedabad
10.2016 - 03.2017
- Welcoming Guests: Greet patrons warmly, escort them to their tables, and pull out chairs.
- Menu Knowledge: Exhibit expert knowledge of menu items, daily specials, ingredients, and allergen information.
- Order Taking: Take accurate food and beverage orders, accommodating any special dietary needs or requests.
- Anticipating Needs: Check on guests periodically throughout their meal to ensure satisfaction and proactively offer refills or additional items.
- Complaint Resolution: Handle guest complaints professionally and escalate to supervisors when necessary
Job Trainee
HOTEL FIVE PETALS
Ahmedabad
02.2016 - 10.2016
- Shadowed senior executives to identify workflow bottlenecks and optimize daily reporting processes.
- Analyzed key performance indicators across sales and customer service to produce weekly strategy reports.
- Assisted in onboarding and training over five junior staff members, reducing ramp-up time by 15%.
- Facilitated team meetings, capturing comprehensive minutes to ensure alignment with company objectives.
Industrial Trainee
HOTEL BRYS FORT
Jaisalmer
07.2015 - 01.2016
- Managed hotel operations across front desk, housekeeping, food and beverage, and maintenance to maintain smooth daily operations
- Ensured guest satisfaction and handled guest complaints promptly.
- Assist in hiring, training and supervising staff
- Conducted regular inventory checks and ordered supplies to maintain optimal stock levels
- Assisted in preparing financial reports and budgets to support informed decision-making
- Learn and understand the hotel's standard operating procedures and policies
- Attended meetings and training sessions to enhance knowledge.
- Performed various duties delegated by the hotel management team.
Education
Complete Diploma - Spa Therapist
VLCC Institute of Beauty & Nutrition
Ahmedabad, Gujarat07-2020
Secondary -
West Bengal Board of Secondary Education
Bankura01-2008
1.5 year's diploma - Hotel Management
BENGAL SCHOOL OF MANAGEMENT STUDIES
West Medinipur, W.B.Skills
- Menu development
- Inventory control
- Vendor negotiation
- Service excellence
- Management skills
- Teamwork
- Adaptability
- Crisis management
- Initiative
- Operational leadership
- Result oriented
- Hardworking
- Time management
- Growth mindset
- Strategic planning
Languages
- English
- Hindi
- Bengali
Hobbies and Interests
- Playing Cricket
- Listening old songs
Disclaimer
I hereby declare that all information furnished above is true to the best of my knowledge.
Industrial Exposure
- Consultant, YOUR CULINARY SOLUTION, LE AMBROSIA, NEW DELHI, BELLISSIMO HOMES, JAIPUR
- Restaurant Manager, Hotel Central Point Gangtok, 04/20/22, 11/20/22
- F&B Executive, Regenta Central Antarim by Royal Orchid, Ahmedabad, 06/14/18, 12/01/19, INTERNATIONAL HOSPITALITY DAY AWARD 2021, 04/24/21, IIHM AHMEDABAD and INTERNATIONAL HOSPITALITY COUNCIL, Employee of the Year
- Sr. GSA, TGB Express, Ahmedabad, 04/10/17, 05/31/18
- GSA, Crowne Plaza Hotel & Resort, Ahmedabad, 10/10/16, 03/25/17
- Trainee, HOTEL FIVE PETALS, Ahmedabad, 02/15/16, 10/09/16
- Trainee, HOTEL BRYS FORT, Jaisalmer, Rajasthan, 07/30/15, 01/31/16
Personal Information
- Father's Name: Mr. Dilip Ghoshal
- Date of Birth: 03/25/93
- Marital Status: Unmarried
- Religion: Hindu
Timeline
Food and Beverage (F&B) Manager
Dip Holidays GROUP of Hotel
12.2024 - Current
Restaurant Manager
Hotel Central Point
04.2022 - 11.2022
Consultant
YOUR CULINARY SOLUTION
11.2021 - 12.2022
F&B Executive
Regenta Central Antarim by Royal Orchid
06.2018 - Current
Sr. GSA
TGB Express
04.2017 - 05.2018
GSA
Crowne Plaza Hotel & Resort
10.2016 - 03.2017
Job Trainee
HOTEL FIVE PETALS
02.2016 - 10.2016
Industrial Trainee
HOTEL BRYS FORT
07.2015 - 01.2016
Complete Diploma - Spa Therapist
VLCC Institute of Beauty & Nutrition
Secondary -
West Bengal Board of Secondary Education
1.5 year's diploma - Hotel Management
BENGAL SCHOOL OF MANAGEMENT STUDIES