Seeking a challenging environment that encourages continuous learning and creativity that provides exposure to new ideas and stimulates personal and professional growth.
Good Analytical ability. Effective Communication Skills and Personality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Service Associate
Hexagon Wealth Capital Advisors Private Limited
Bangalore
06.2024 - Current
Mutual fund Investment Account Opening for resident Individual, NRI & Non-individual (HUF,Pvt Ltd & Partnership Firm) clients on NSE,BSE and Our Back office software.
Placing Transaction Through NSE, Motilal Oswal, Winvesta and our Back office Software.
Reconciliation of transactions and ensure that feeds are received for the transactions on daily basis.
solving client's operational queries and backend issues related to KYC, Non financial Transactions.
Uploading other advisors reports and clients financial asset on our back office software.
Customer Services Executive
NIPPON INDIA MUTUAL FUND
Bangalore
12.2019 - 06.2024
To give customer services on calls & mails & query / request handling at front office
I am handling queries which come through email and calls as well as Rm's query and daily report maintenance
Distributor/Investor follow-ups
KYC verification and process
Handling the processing and reporting of the liquid and non-liquid transactions and the various banking activities
Assisting the back-office operations and processing of all commercial transaction in the nature of subscription, redemption, switch, SIP, STP and SWP
Doing all jobs with proper dedication and professionalism as per SEBI's guidelines
Every month calls to direct investor and distributor to renew the SIP
Officer
KARVY COMPUTERSHRE (KFINTECH) PVT LTD.
12.2013 - 10.2019
Knowledge about mutual fund processing
Processing Investment mutual fund application (Purchase, Redemption, and Switch)
Special Product (SIP, STP & SWD Registration)
Verify SIP Transaction in System
Redemption & Switch Funding
Working on daily/Monthly MIS report
Daily/Monthly Productivity Report & Error Report
Non-commercial transaction processing
Updating General details of Investor
Verifying FATCA/KYC/UBO updated status
To check the trades reported from PAN India branches
Check all scan images are uploaded for the trades reported
Follow up & Coordinate with Branches for completing the trades & getting scan images
Uploading of NAV & Dividend received from AMC/Fund Accountant
Processing of Dividend and other commercial transactions
Reconciling the trades reported vs processed
Handling exception cases
Preparing Audit reports and sending to internal audit teams
Sending confirmations to Investors/ISCs
Handling Queries from ISCs via call & mail
Education
Bsc. -
North Orissa University
01.2012
12th Standard -
Orissa State Board
01.2009
10th Standard -
Orissa State Board
01.2007
Majorstrengths
Accustomed to fast paced environment, changing priorities & multitasking.
Exceptional abilities to identify & resolve issues, Calm, Confident, Committed & positive style of managing pressure situation.
Team player with good work ethics.
Languages knowledge
English
Hindi
Oriya
Bengali
Hobbies and Interests
Listening Music
Play Cricket
Personal Information
Father's Name: Sj. Ghanashyam Rathor
Date of Birth: 05/12/92
Gender: Male
Nationality: INDIAN
Certification
NISM Series V-A Mutual Fund Distributors Certification Examination (01/2022 - 01/2025)
Investment Research Analyst at Reddito Capital Investment Advisors Private LimitedInvestment Research Analyst at Reddito Capital Investment Advisors Private Limited