Dynamic Project Manager specializing in E-Governance and commercial Technical Operations, with a strong focus on Government IT and Non-IT projects. Proven expertise in project coordination, implementation, and business analysis, consistently delivering innovative solutions that optimize productivity and drive business growth. Recognized for exceptional problem-solving abilities and strategic project execution, complemented by excellent communication skills and a collaborative leadership style. Committed to contributing to a forward-thinking organization that values growth and fosters a supportive work environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Consultant Cum Project Manger
Positive Manta Consultancy Pvt. Ltd.
08.2025 - Current
Managed multiple government projects under the Department of Rural Development & Panchayati Raj, Government of Jammu and Kashmir, including JKSamadhan, RTI Portal, JKPanchayati Raj Portal, PM Shakti Ghati, and the Online Building Plan Approval System, ensuring timely completion of projects.
Oversaw the entire project lifecycle — covering scope analysis, planning, initiation, execution, monitoring, and completion — with strict adherence to timelines, budgets, and quality standards.
Acted as a key coordination and communication link between government departments, technical teams, and non-government stakeholders, ensuring smooth collaboration and effective issue resolution.
Prepared and presented analytical, financial, and performance reports on a daily, monthly, and quarterly basis, supporting data-driven decision-making by senior officials.
Played a crucial role in project planning and strategy, contributing to process optimization, risk assessment, and operational efficiency.
Developed and implemented Standard Operating Procedures (SOPs) to streamline project execution and financial reporting processes.
Led team training and performance monitoring, preparing structured schedules and evaluation metrics to enhance team productivity and accountability.
Managed budgeting, forecasting, invoicing, and customer reconciliation, ensuring compliance with organizational and government financial norms.
Designed and maintained KPI dashboards and performance monitoring reports, facilitating transparent and accurate project tracking for stakeholders.
Served as a strategic and analytical lead, ensuring the successful, compliant, and efficient delivery of government and corporate projects through effective leadership and structured reporting mechanisms.
Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
Consulted with engineering team members to determine system loads and develop improvement plans.
Collaborated with fellow engineers to evaluate software and hardware interfaces.
Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Sr. Business Analyst Cum Project Manager
RV Solutions Pvt Ltd
06.2023 - 08.2025
Oversaw implementation of International Relations portal with BIS under Ministry of Consumer Affairs, Government of India.
Also working as an international consultant for ISO/IEC standardization, focusing on application development for the balloting and delegation approval process in non-developing countries.
Drafting and reviewing Request for Proposal (RFP) documents, including scope definition, eligibility criteria, evaluation metrics, and technical specifications.
Conducting detailed analysis of current workflows (As-Is) and proposing optimized future-state processes (To-Be) for system improvement and digital transformation.
Liaising with government departments, technical teams, and vendors to gather requirements, align project goals, and facilitate approvals.
Assisting in technical evaluation of bids, vendor selection, and providing continued support during project planning and rollout phases.
End-to-end execution and monitoring of government or enterprise schemes, ensuring alignment with stakeholder objectives and timelines.
Client handling, budgeting, project planning, project initiation, project executions, kickoff, development team handling, testing, bug fixing, UAT, delivery milestone achievement, payment, go-live, and AMC.
Oversaw client-focused development and managed key project milestones.
Solution evaluation: After studying the RFP/Tender, assist in evaluating potential solutions, technologies, and vendors, ensuring they align with business objectives and requirements.
Monitored staff performance and developed improvement plans.
Also, conduct feasibility studies, cost-benefit analysis, queries and risk assessments.
Requirements gathering and analysis: Work closely with stakeholders to understand and document their needs, goals, and requirements.
Involved in conducting interviews and analyzing information.
Systems analysis and design: Collaborate with technical teams to define system requirements, specifications, and designs.
Involved in creating functional and non-functional requirements, use cases, and user stories.
Stakeholder management: Interact with stakeholders at various levels, such as business users, project managers, developers, and testers.
Manager Projects
ABM Knowledgware Limited
11.2021 - 05.2023
Directed a diverse team of more than 16 members across various roles, such as testers and business analysts.
Directed and developed the project plan for improving internal and external user interactions with e-Governance services.
Designed a strategic plan for MVP and E-Governance Services utilizing comprehensive vision.
Aligned business and technical stakeholders to ensure timely delivery of critical initiatives.
Implemented industry best practices for E-Governance Services development.
Spearheaded the discovery, definition, planning, prioritization, and execution of E-Governance Services.
Lead and drive e-Governance services monetization and global integration roadmaps, mine through websites, traffic analyses, and other data to drive feature prioritization.
Assessed outcomes of new features, refining E-Governance Services with input from customers and data.
Provided focused solutions to enhance the experience of service users.
Possesses comprehensive knowledge of UX principles.
Ensure uniqueness of E-Governance Services through improvements.
Serve as the primary liaison across departments supporting E-Governance Services portfolio.
Monitored service delivery and intervened proactively to correct problems.
Coordinated activities on large-scale to achieve cost-effectiveness.
Established strong connections with business contacts and leveraged relationships to drive the achievement of financial or operational goals.
Delivered solutions to customers based on comprehensive research and needs analysis.
Operation Manager
Smart Chip Pvt. Ltd. - IDEMIA
07.2019 - 11.2021
Monitor the enrolment productivity on a daily basis and provide required inputs (new ideas and concepts) to achieve the desired level of productivity to meet financial viability.
Monitor and analyze the quality parameters of Aadhaar enrolment on a periodical basis and accordingly provide input to address the issues.
Meetings with UIDAI RO and Head Quarter.
Maintain records in Excel and documentation, attendances, salary, vendor payments, and other project expenses.
Maintain documentation and reports.
Interaction with customers regarding daily issues or other reporting, to maintain a good image of the company.
Monitoring overall functioning of the process and identifying improvement areas.
Oversaw daily operations, including inventory management, logistics, and customer service, to meet business objectives.
Managed a team of 50+ employees, fostering a culture of continuous improvement and professional growth.
Collaborated with senior management to align operational strategies with overall business goals.
Recruited and hired staff for organizational vacancies and enforced consistent policies across the workforce.
Monitored staff performance and developed improvement plans.
Provide all necessary updates on operations, as well as on primary tasks done by resources.
IDEMIA Group is the global leader in trusted identities for an increasingly digital world, with the ambition to empower citizens and consumers alike to interact, pay, connect, travel, and vote in ways that are now possible in a connected environment.
Project Manager
Data Forum
05.2019 - 07.2019
Handling IT- School Project Such as Virtual Classroom's & Deployed Computers in Schools on Rent Also and Support for L1 & L2 Level
Provide Probational Training to Vendor Team Employees & Meeting with Govt
Officer for more projects Tendering
Maintain Records Documentation filing, Analyzing project reports performance productivity
Project Manager
Fourth Dimensions Solution Limited
03.2014 - 04.2019
We successfully completed projects in various industries, including Government Sector.
Facilitated regular team meetings and stakeholder updates, fostering open communication and collaborative problem-solving.
Coordinated with clients to define project objectives and requirements, ensuring alignment with business goals.
Cultivated strong relationships with clients, stakeholders, and team members, building a culture of trust and cooperation.
Analysis project outcomes, conducting post-implementation reviews to identify lessons learned and best practices.
Fourth Dimension Project relies on focusing on the right strategy to explore, develop high-quality results, and understand the project life cycle in a progressive way.
Project Manager
Alankit assignment Limited
02.2010 - 03.2014
Prepare the Aadhaar enrolment plan of allotted districts in consultation with state and district level government officials
Meetings with UIDAI RO & Head Quarter
Monitor the enrolment productivity on a daily basis and provide required input (new ideas and concepts) to achieve desired level of productivity to meet the financial viability
Monitor and analyze the quality parameter of Aadhaar Enrolment on periodical basis and accordingly provide the input to address the issues
Ensure quality documentation of Aadhaar Enrolment and timely submission of DMS to HP
Develop and maintain professional relationships with UIDAI, State and District level government and private sector officials to ensure smooth and productive project operations
Education
MCA -
Mangalayatan University
11-2025
Bachelor's degree - undefined
Himalayan University
12th - undefined
PSEB Punjab
10th - undefined
PSEB Punjab
Skills
Project Management & Coordination
Team Collaboration & Leadership
Client & Stakeholders Handling & Consultation
Financial Accounting & Reporting
Software Development Life Cycle (SDLC) Management
Project Methodologies: Agile, Scrum & Waterfall
ERP, MIS & Dashboard Reporting
Design & Wireframing: Figma, MS Visio, Drawio
Project Management Tools: Redmine, OpenProject, MS Project, Bitrix, Jira
Ticketing Tools: GLPI
Tender & RFP Documentation, BRD, SRS/URS, FRS, As-Is/To-Be, Gap Analysis
Senior Technical Officer and Outreach Clinician at Positive Care ConsultancySenior Technical Officer and Outreach Clinician at Positive Care Consultancy