Rajinder Kumar Vij

o Leading lastmile operation - B2B and B2C (Delhi)

o Onboarding new lastmile partners, vehicle and manpower service vendors.

o Daily reviewing Ops MIS reports and planning to improve the performance numbers.

o Operation matrix and target: Same day delivery->85%, Cancellation and reschedule

o Network expansion : Onboarding Hub Mgr, Sr.Exe, Exe and ground staff for upcoming delivery locations

o Driving Multiple functions – Client Experience ; V endors onboarding ; o P&L of last mile and first mile business of company’s clients like Flipkart, Expressbees, O2 Power

o Manage repeat revenue of 3 Cr. (p.a) from Last mile and Market place business - with a 10% growth MOM.

o Contributed 20% from last mile business in company’s overall revenue.

o Weekly cycle count of WH inventory ; Regular trainings on safety , material handling and managing packaging norms.

o Mantained (O2D) Order to Dispatch TAT (24 hours) adherence – 98%

o Led 04 DCs operation of Fresh & Food (B 2B) business

o Stitched more than 55 pin codes across Delhi by contracting with multiple 3PL partners, achieved and sustained an exceptional service level of 95%.

o Demand Planning & Replenishment strategy, driving cost model of logistics and

o w/h, designing process frameworks and Team building.

o Achieved 20% cost reduction in CPK (Cost per Kg) by route productivity optimization

o Assist and coordinating with internal clients like sales and marketing team to achieve customer experience and with central team to providing MIS reports onreal-time basis.

June 2015 to May 2016

o Led the Project Oneship+ o Handled Market place(B2B) business of Snapdeal (PAN India) with avg. volume of 35000- 40000 shipments p/day.

o Created supply chain network to scale up this business model by o Co-ordination with HR for manpower planning as per BAU and Sale period

o Achieved 0.1% pilferage and lost levels.

o Achieved and maintained NPS 45 in Oneship plus products deliveries

o Automation Project - Implemented automation project with Falcon autotech pvt. ltd. for capturingthe accurate dimension of each product. Achieved 15% reduction in overall logistics cost

May 2016 to May 2018

o Handled Mother hub operation of Bamnauli - the gateway for North India load movement.

o Achieved and maintained facility’s key operational metrix (Received to Dispatch) – 97% as per TAT, CPD breaches

o Collaboration with Line haul and long haul team for appropriate vehicle placement for national and intra region shipments.

o Co-ordination with Planning and design team on new project and their implementation in facility

o Explored and developed new air and surface connections to have better and faster deliveries across the region.

o Expand the network by reviewing MIS and identifying needs of new area offices / Franchises to achieve fast inter region and interstate connectivity.

o Regional P&L : Maintained P&L of assigned region by regular monitoring CPK of parcel business and CPS of documents business.

o Team leading : Conducting performance appraisals of operation team and mentor them for handling efficient operations

o Managed Last mile and first mile operations of service center.

o Achieved 95% SLA adherence within the approved LM cost budget of CPS Rs.

o Handled a team of 45 FEs and Delivery vans