Rajinikanth S
Business Head-IFM Services
Chennai,TN
Summary
Knowledgeable Business Head with solid background in leading business operations, driving strategic initiatives, and managing cross-functional teams. Consistently delivered impactful improvements in organizational efficiency and market positioning. Demonstrated expertise in strategic planning and financial oversight.
Overview
25
25
years of professional experience
4
4
Languages
Work History
Zonal Head / Business Head – South India
Property Solutions India PVT. Ltd.
10.2020 - Current
- Heading South India Business with 100+ Crores per Annum
- Set and monitored annual budgets for departments and entire business.
- Enhanced customer satisfaction with timely response to issues and proactive problem-solving measures.
- Built and strengthened relationships with industry partners to drive growth.
- Expanded market reach by identifying and pursuing new business opportunities.
- Develop and implementing successful strategies for building company sales.
- Develop high-performing team members through effective coaching, mentoring, and performance evaluations.
- Conduct thorough market research to identify emerging trends in the industry that informed future business decisions.
- Leading cross-functional teams to achieve successful project completion within tight deadlines.
Regional Operations Lead - Tamil Nadu & Kerala
Property Solutions India PVT. Ltd.
03.2017 - 09.2020
- Managed FM functions of TN, Pondy & Kerala
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
- Championed change management efforts across organizational departments, assisting employees in adapting to new policies or procedures effectively.
- Support Business Development Team on Commercials and Operating Model Workings
- Led project teams through all phases of implementation, from initial planning to final execution, ensuring successful completion within defined timelines.
- Reduced operational costs through continuous improvement initiatives and cost-saving measures.
Area Head Operations - Karnataka & Kerala
Knight Frank Property Services PVT Ltd.
05.2016 - 03.2017
- Managed Karnataka & Kerala FM Operations
- Responsible for FM service Deliverables at client facilities
- Responsible to provide safe, hygiene and comfortable work place to employee
- Responsible for Profit and Loss of the region
Area Head – IFM South (Technical Services)
Knight Frank Property Services PVT Ltd.
01.2015 - 04.2016
- Handled PAN India FM Operations of a Key account
- Head & Support Regional teams in IFM Operations (Majorly into Technical Operations) Oversee Electrical Health Checkup, Fire & Safety Audit, Rate the severity level of Audit Observation, organize proposal for Rectification work and executing rectification work etc
- To ensure increased life span of M& E Equipment, its serviceability and optimized utilization
- Oversee and execute Minor Project works as per clients need
- Manage Annual Maintenance contracts and Vendor billings well within allotted budget
- Identify and initiate and Implement Value Engineering
- Support BD team in new IFM business meetings, Commercial workings and Transition
Sr. Manager Operations
Sodexo India On-Site Services
09.2012 - 01.2015
- Handled PAN India Facilities Bundled Services Operation (National Account Manager) @ Honeywell Technologies Solutions post completion of successful transition
- Provide Safe, Hygiene and comfort work area, Cafeteria and wash room facilities for honey well employee with Cleaning, M&E, Security and F&B Services
- Liaison with Land lord and Govt
- Bodies like in regular internals to ensure smooth operations and submit reports as per norms / statutory requirements
- Support and coordinate with Honeywell Admin team for Employee benefits in providing Meal Coupons / cards, Transport arrangements, Employee Shifting / Movement, Off site travels, Events management etc
- Check and clear vendor invoice and on time release of payments to Vendors, EB, Water bill, Rentals etc
- Provide uninterrupted Power supply and HVAC to work Area and Labs
- Ensure all Fire & Safety Equipment’s are well maintained and serviceable at all times
- Assets Management, AMC contracts and vendor service deliverables to ensure 100% serviceability of Equipment’s and energy conservations
- Manage Cafeteria, Pantry, Events and Town Halls for Honeywell
- Carry out Repair and Maintenance as and when required or as per schedules
- Multi Account Management: Handled Key accounts FM Operations, Business volume of 1.2 Cr / month
- Responsible for Invoicing, Collection, P&L, Client relationship, contract retention and expansion by effective operation and service delivery
- Accountable for safe, Hygienic, and 100% power available work environment at clients place
- Monthly MMR and QBR reviews with internal teams and clients
Manager, O & M South Hub
M/s. Alcatel-Lucent Network Management Services India Ltd.
04.2011 - 08.2012
- Heading South Hub Utility Operations and Maintenance of Bharti Tele media Services
- Responsible for Network Uptime, Healthiness of infra equipment
- Responsible for Hub Capex provision, Utilization and Opex reduction
- Responsible for new roll outs and Infra projects from infra identification, augmentation, development and maintenance
- Responsible for effective utilization of resources and ensuring higher efficiency
- Setting and implementing system and process for effective operation
- AMC finalization and contracts management
Manager Network - Infra, Power and Utilities
M/s. Alcatel-Lucent Network Management Services India Ltd.
10.2009 - 03.2011
- Taking care of Infra / Utility Operations and Maintenance Bharti Tele media Services MSU, RSU, and DLC (250 sites of TN & KL)
- Maintain uptime of the equipment’s at 100% by effective monitoring and carrying Planned Preventive Maintenance
- Monitoring and handling the activities of Outsourced agencies
- AMC Vendor identification, contract finalization and management
- Infra identifying, Site augmentation and development
- Coordinating with Builders, Legal authorities and SCM / Finance for Site Lease Deed Agreements preparing and sign off
- Handling EB liosoning for new services, EB bills and Sites rental payment
- Monitor and control of Electro Mechanical Consumables consumption, Diesel etc
- Manage Security, Pest control and Housekeeping Services
- Monitor and control of Electrical consumption – Energy Conservation / Opex control
- Ensure Company’s Systems and procedures adherence
Asst. Manager Operations
M/s. Sodexo Food, Facilities and Project Management Services – Bangalore
07.2008 - 10.2009
- Leading entire FM teams and handling Operations of sites allotted
- (SAP India, L & T InfoTech, TVS Motor Company - Hosur, CAPITA, Novonordisk and Wipro Technologies)
- Responsible for Ontime Invoicing, Collection, P&L and Client Retention
- Guiding Facility Manager in preparing Monthly Facility Management Reports
- Handling Energy Management
- Vendors Management
- Implementing Planned Preventive Maintenance Schedules in Technical & Soft Services
- Conducting the Training classes for the Facility team on Technical & Non-Technical
- Monitoring & Guiding the Facilities team in daily operation
- Monitoring Site Gross Operational Profit
- Responsible for organization & sales growth of the Company
- Support Business Development of the Company
- Successfully mobilized new Service commencement at SAP India and CAPITA India Pvt
- Ltd
- Handled Transport, Food and beverages, and Security Services
Facility Manager
M/s. Sodexo Food, Facilities and Project Management Services – Bangalore
08.2006 - 10.2009
- Responsible for entire FM Services at LnT InfoTech (Site)
- Handling Day to day Operations of Electro Mechanical, Soft Services, EDR, Helpdesk and Pantry Services
- Responsible for Energy Management
- Responsible for 100% Power & HVAC systems uptime, Hygienic work environment, Visitor & Event management
- Responsible for on time submission of Facility Resource report and MIS reports
- Conducting periodic Trainings to site deployed team for effective service delivery
Senior Facilities Engineer
Haden IFM @ DELL Internationals-Bangalore
06.2005 - 08.2006
Technical Supervisor
Apollo Power Systems @ DELL Internationals-Bangalore
08.2004 - 05.2005
Maintenance in charge
Sree Rajeshwari Mills Ltd.
01.2000 - 03.2004
Skills
Health and Safety
Client Relationship Management
Client Retention
Revenue Generation
Organic Growth
Cross Selling
Human resources management
Account Profitability
IFM Services Transitions
Budget administration
Project Management
Event Management
Organizational design
Customer acquisition
Contract negotiation
Prospect development
Decision-making
Problem-solving abilities
Negotiation and conflict resolution
Analytical skills
Team development
Process improvement
Employee coaching and mentoring
Documentation and reporting
Accomplishments
- Undergone Chrysalis HRD’s “Leadership Training”
- Received Best Manager Award from M/s. Sodexho Pass Services on 11/01/06.
- Received Certificate of Merit for Effective Management of Crisis on 01/01/07.
- Received Best FM Award for Outstanding Performance at Work Place on 04/01/08.
- Undergone MPower Business Facilitator’s workshop on “Leadership”
- Participated in CII Training on “Green Building Rating System”
Education
Diploma - Electrical & Electronics Engineering
Notice Period
- 90 Days
Timeline
Zonal Head / Business Head – South India - Property Solutions India PVT. Ltd.
10.2020 - Current
Regional Operations Lead - Tamil Nadu & Kerala - Property Solutions India PVT. Ltd.
03.2017 - 09.2020
Area Head Operations - Karnataka & Kerala - Knight Frank Property Services PVT Ltd.
05.2016 - 03.2017
Area Head – IFM South (Technical Services) - Knight Frank Property Services PVT Ltd.
01.2015 - 04.2016
Sr. Manager Operations - Sodexo India On-Site Services
09.2012 - 01.2015
Manager, O & M South Hub - M/s. Alcatel-Lucent Network Management Services India Ltd.
04.2011 - 08.2012
Manager Network - Infra, Power and Utilities - M/s. Alcatel-Lucent Network Management Services India Ltd.
10.2009 - 03.2011
Asst. Manager Operations - M/s. Sodexo Food, Facilities and Project Management Services – Bangalore
07.2008 - 10.2009
Facility Manager - M/s. Sodexo Food, Facilities and Project Management Services – Bangalore
08.2006 - 10.2009
Senior Facilities Engineer - Haden IFM @ DELL Internationals-Bangalore
06.2005 - 08.2006
Technical Supervisor - Apollo Power Systems @ DELL Internationals-Bangalore
08.2004 - 05.2005
Maintenance in charge - Sree Rajeshwari Mills Ltd.
01.2000 - 03.2004
Rajagopal Polytechnic College - Diploma, Electrical & Electronics Engineering