Rajinikanth S
Business Head-IFM Services
Chennai,TN
Summary
Knowledgeable Business Head with solid background in leading business operations, driving strategic initiatives, and managing cross-functional teams. Consistently delivered impactful improvements in organizational efficiency and market positioning. Demonstrated expertise in strategic planning and financial oversight.
Overview
25
25
years of professional experience
4
4
Languages
Work History
Zonal Head / Business Head – South India
Property Solutions India PVT. Ltd.
10.2020 - Current
- Heading South India Business with 100+ Crores per Annum
- Set and monitored annual budgets for departments and entire business.
- Enhanced customer satisfaction with timely response to issues and proactive problem-solving measures.
- Built and strengthened relationships with industry partners to drive growth.
- Expanded market reach by identifying and pursuing new business opportunities.
- Develop and implementing successful strategies for building company sales.
- Develop high-performing team members through effective coaching, mentoring, and performance evaluations.
- Conduct thorough market research to identify emerging trends in the industry that informed future business decisions.
- Leading cross-functional teams to achieve successful project completion within tight deadlines.
Regional Operations Lead - Tamil Nadu & Kerala
Property Solutions India PVT. Ltd.
03.2017 - 09.2020
- Managed FM functions of TN, Pondy & Kerala
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
- Championed change management efforts across organizational departments, assisting employees in adapting to new policies or procedures effectively.
- Support Business Development Team on Commercials and Operating Model Workings
- Led project teams through all phases of implementation, from initial planning to final execution, ensuring successful completion within defined timelines.
- Reduced operational costs through continuous improvement initiatives and cost-saving measures.
Area Head Operations - Karnataka & Kerala
Knight Frank Property Services PVT Ltd.
05.2016 - 03.2017
- Managed Karnataka & Kerala FM Operations
- Responsible for FM service Deliverables at client facilities
- Responsible to provide safe, hygiene and comfortable work place to employee
- Responsible for Profit and Loss of the region
Area Head – IFM South (Technical Services)
Knight Frank Property Services PVT Ltd.
01.2015 - 04.2016
- Handled PAN India FM Operations of a Key account
- Head & Support Regional teams in IFM Operations (Majorly into Technical Operations) Oversee Electrical Health Checkup, Fire & Safety Audit, Rate the severity level of Audit Observation, organize proposal for Rectification work and executing rectification work etc
- To ensure increased life span of M& E Equipment, its serviceability and optimized utilization
- Oversee and execute Minor Project works as per clients need
- Manage Annual Maintenance contracts and Vendor billings well within allotted budget
- Identify and initiate and Implement Value Engineering
- Support BD team in new IFM business meetings, Commercial workings and Transition
Sr. Manager Operations
Sodexo India On-Site Services
09.2012 - 01.2015
- Handled PAN India Facilities Bundled Services Operation (National Account Manager) @ Honeywell Technologies Solutions post completion of successful transition
- Provide Safe, Hygiene and comfort work area, Cafeteria and wash room facilities for honey well employee with Cleaning, M&E, Security and F&B Services
- Liaison with Land lord and Govt
- Bodies like in regular internals to ensure smooth operations and submit reports as per norms / statutory requirements
- Support and coordinate with Honeywell Admin team for Employee benefits in providing Meal Coupons / cards, Transport arrangements, Employee Shifting / Movement, Off site travels, Events management etc
- Check and clear vendor invoice and on time release of payments to Vendors, EB, Water bill, Rentals etc
- Provide uninterrupted Power supply and HVAC to work Area and Labs
- Ensure all Fire & Safety Equipment’s are well maintained and serviceable at all times
- Assets Management, AMC contracts and vendor service deliverables to ensure 100% serviceability of Equipment’s and energy conservations
- Manage Cafeteria, Pantry, Events and Town Halls for Honeywell
- Carry out Repair and Maintenance as and when required or as per schedules
- Multi Account Management: Handled Key accounts FM Operations, Business volume of 1.2 Cr / month
- Responsible for Invoicing, Collection, P&L, Client relationship, contract retention and expansion by effective operation and service delivery
- Accountable for safe, Hygienic, and 100% power available work environment at clients place
- Monthly MMR and QBR reviews with internal teams and clients
Manager, O & M South Hub
M/s. Alcatel-Lucent Network Management Services India Ltd.
04.2011 - 08.2012
- Heading South Hub Utility Operations and Maintenance of Bharti Tele media Services
- Responsible for Network Uptime, Healthiness of infra equipment
- Responsible for Hub Capex provision, Utilization and Opex reduction
- Responsible for new roll outs and Infra projects from infra identification, augmentation, development and maintenance
- Responsible for effective utilization of resources and ensuring higher efficiency
- Setting and implementing system and process for effective operation
- AMC finalization and contracts management
Manager Network - Infra, Power and Utilities
M/s. Alcatel-Lucent Network Management Services India Ltd.
10.2009 - 03.2011
- Taking care of Infra / Utility Operations and Maintenance Bharti Tele media Services MSU, RSU, and DLC (250 sites of TN & KL)
- Maintain uptime of the equipment’s at 100% by effective monitoring and carrying Planned Preventive Maintenance
- Monitoring and handling the activities of Outsourced agencies
- AMC Vendor identification, contract finalization and management
- Infra identifying, Site augmentation and development
- Coordinating with Builders, Legal authorities and SCM / Finance for Site Lease Deed Agreements preparing and sign off
- Handling EB liosoning for new services, EB bills and Sites rental payment
- Monitor and control of Electro Mechanical Consumables consumption, Diesel etc
- Manage Security, Pest control and Housekeeping Services
- Monitor and control of Electrical consumption – Energy Conservation / Opex control
- Ensure Company’s Systems and procedures adherence
Asst. Manager Operations
M/s. Sodexo Food, Facilities and Project Management Services – Bangalore
07.2008 - 10.2009
- Leading entire FM teams and handling Operations of sites allotted
- (SAP India, L & T InfoTech, TVS Motor Company - Hosur, CAPITA, Novonordisk and Wipro Technologies)
- Responsible for Ontime Invoicing, Collection, P&L and Client Retention
- Guiding Facility Manager in preparing Monthly Facility Management Reports
- Handling Energy Management
- Vendors Management
- Implementing Planned Preventive Maintenance Schedules in Technical & Soft Services
- Conducting the Training classes for the Facility team on Technical & Non-Technical
- Monitoring & Guiding the Facilities team in daily operation
- Monitoring Site Gross Operational Profit
- Responsible for organization & sales growth of the Company
- Support Business Development of the Company
- Successfully mobilized new Service commencement at SAP India and CAPITA India Pvt
- Ltd
- Handled Transport, Food and beverages, and Security Services
Facility Manager
M/s. Sodexo Food, Facilities and Project Management Services – Bangalore
08.2006 - 10.2009
- Responsible for entire FM Services at LnT InfoTech (Site)
- Handling Day to day Operations of Electro Mechanical, Soft Services, EDR, Helpdesk and Pantry Services
- Responsible for Energy Management
- Responsible for 100% Power & HVAC systems uptime, Hygienic work environment, Visitor & Event management
- Responsible for on time submission of Facility Resource report and MIS reports
- Conducting periodic Trainings to site deployed team for effective service delivery
Senior Facilities Engineer
Haden IFM @ DELL Internationals-Bangalore
06.2005 - 08.2006
Technical Supervisor
Apollo Power Systems @ DELL Internationals-Bangalore
08.2004 - 05.2005
Maintenance in charge
Sree Rajeshwari Mills Ltd.
01.2000 - 03.2004
Skills
Health and Safety
Accomplishments
- Undergone Chrysalis HRD’s “Leadership Training”
- Received Best Manager Award from M/s. Sodexho Pass Services on 11/01/06.
- Received Certificate of Merit for Effective Management of Crisis on 01/01/07.
- Received Best FM Award for Outstanding Performance at Work Place on 04/01/08.
- Undergone MPower Business Facilitator’s workshop on “Leadership”
- Participated in CII Training on “Green Building Rating System”
Education
Diploma - Electrical & Electronics Engineering
Notice Period
- 90 Days
Timeline
Zonal Head / Business Head – South India - Property Solutions India PVT. Ltd.
10.2020 - Current
Regional Operations Lead - Tamil Nadu & Kerala - Property Solutions India PVT. Ltd.
03.2017 - 09.2020
Area Head Operations - Karnataka & Kerala - Knight Frank Property Services PVT Ltd.
05.2016 - 03.2017
Area Head – IFM South (Technical Services) - Knight Frank Property Services PVT Ltd.
01.2015 - 04.2016
Sr. Manager Operations - Sodexo India On-Site Services
09.2012 - 01.2015
Manager, O & M South Hub - M/s. Alcatel-Lucent Network Management Services India Ltd.
04.2011 - 08.2012
Manager Network - Infra, Power and Utilities - M/s. Alcatel-Lucent Network Management Services India Ltd.
10.2009 - 03.2011
Asst. Manager Operations - M/s. Sodexo Food, Facilities and Project Management Services – Bangalore
07.2008 - 10.2009
Facility Manager - M/s. Sodexo Food, Facilities and Project Management Services – Bangalore
08.2006 - 10.2009
Senior Facilities Engineer - Haden IFM @ DELL Internationals-Bangalore
06.2005 - 08.2006
Technical Supervisor - Apollo Power Systems @ DELL Internationals-Bangalore
08.2004 - 05.2005
Maintenance in charge - Sree Rajeshwari Mills Ltd.
01.2000 - 03.2004
Rajagopal Polytechnic College - Diploma, Electrical & Electronics Engineering
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