RAJI R PILLAI
Alfa, Bengaluru
Summary
To be a member of an organization where growth/prospects are unlimited and individual is recognized by his/her work as a professional. I am creative, innovative and looking ahead to work in a challenging environment.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Facility Executive
CBRE
Bangalore
04.2023 - Current
- Conducted regular facility inspections to identify repair needs or improvements.
- Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
- Assisted with internal, client meetings, events and conference room reservations.
- Handlings soft service - Conducting inspections of offices, recreation and common areas and notified manager of space requiring immediate cleaning, orders for housekeeping supplies and toiletries, Managed staff of 78 housekeepers, keep a tract of staff monthly salary and annual bonuses.
- Coordination for travel (domestic and international) and Visa - travel accommodations for groups, couples, executives, and special needs clients.
- Coordination with finance team for annual renewal of contracts, AMC and invoices process.
Sr. Facility Executive
Compass India Pvt. Ltd, Qualcomm India Pvt. Ltd
Bengaluru
03.2021 - 03.2023
- Handling Meeting, client meetings and events
- Maintenance and yearly renewal of Gyms and recreation rooms
- Ordering and indent stationery and maintaining monthly tracker
- Handling the requirement of business cards of all employees,
- Maintaining a team for concierge
- Coordination with Directors and Sr
- VP for daily meeting requirements
- Coordinating with facilities and administrative colleague on all operational requirements
- Coordinating with Admin team for meeting, visits and internal event requirement
- Tracking invoices and raising IPROC For all requirement.
- Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
Meeting and Events Executive
Jones Lang Lasalle, Accenture India Pvt. Ltd
Bengaluru
06.2017 - 10.2020
- Handled meetings, client visits & internal events at 2 sites (BDC4 & BDC7C)
- Lead the team of 10 members for the overall success of the department and an organization
- Responsible for MIS and reconciliation of all event spent also a key point of contact for all event escalations
- Managed all event aspects including registrations, logistics, food and beverages, activities and marketing
- Conducting preliminary meetings with clients to discover the requirements of the events
- Providing support in arranging cabs, travel tickets and stay during travel
- Monitor the food taste and appearance also consult with chef on regular intervals to plan healthy and cost-effective menus as per individual event budgets
- Special menu plan for clients as per their preferences and restrictions
- Handled software like EMS (Enterprise management software) for allocating the boardrooms, meeting rooms and auditoriums and BUYNOW tool to monitor purchase requests and invoices of the vendors
- Coordinating with facilities and administrative colleague on all operational requirements
- Managed budgeting and invoicing for both large and small-scale events.
Banquet Sales Executive
Zuri Hotels Whitefield
09.2014 - 05.2017
- Assist the department to maximize the revenue by generating the sales leads and new business opportunities
- Coordinate with other supporting department to provide efficient services complying to the guest requirements
- Assist the manager in daily/weekly/monthly reporting, weekly yield/forecast meetings
- Planning and implementation for all resicons (stay, banquet set up and food arrangements)
Team Leader Banquets
Keys Hotel Whitefiled
11.2013 - 08.2014
- Managed administrative logistics of events planning and event booking
- Coordinated florists, photographers, and musicians for events.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Monitored food quality and freshness throughout day.
- Managed budgeting and invoicing for both large and small-scale events.
Front office cum HR Assistant
Armsel MHE Pvt. Ltd
06.2012 - 08.2013
- Handling calls (incoming and outgoing, Handling Couriers records, Visitors
- In/Out Records, tracking attendance of employees, taking care of new Employee’s offer letter, Appointment letter, relieving letter, Salary Settlements and provide full administrative support to the HR Manager.)
Banquet Coordinator
Clarks Amer Hotel
Jaipur
12.2010 - 12.2011
- Assist the manager in daily/weekly/monthly reporting, weekly yield/forecast meetings
- Coordinate with other supporting department to provide efficient services complying to the guest requirements
- Handling all calls related to meetings, event and resicon to understand the requirement
- Oversaw timeliness and quality of food delivery at high-volume events.
Front Office Assistant
Clarks Amer Hotel
Bengaluru
01.2008 - 12.2010
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Managed lost and found items to assist guests with retrieving belongings.
- Handled wake-up calls to determine guests receive prompt and reliable wake-up services.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Education
Diploma of Aviation - Hospitality & Travel Management
Frankfinn Institute of Air
Bachelor of Arts - undefined
Jai Narayan Vyas University
Higher Secondary - Education
Central Academy
Jodhpur 03.1998 - 03.1999
Timeline
Facility Executive
CBRE
04.2023 - Current
Sr. Facility Executive
Compass India Pvt. Ltd, Qualcomm India Pvt. Ltd
03.2021 - 03.2023
Meeting and Events Executive
Jones Lang Lasalle, Accenture India Pvt. Ltd
06.2017 - 10.2020
Banquet Sales Executive
Zuri Hotels Whitefield
09.2014 - 05.2017
Team Leader Banquets
Keys Hotel Whitefiled
11.2013 - 08.2014
Front office cum HR Assistant
Armsel MHE Pvt. Ltd
06.2012 - 08.2013
Banquet Coordinator
Clarks Amer Hotel
12.2010 - 12.2011
Front Office Assistant
Clarks Amer Hotel
01.2008 - 12.2010
Central Academy
03.1998 - 03.1999
Diploma of Aviation - Hospitality & Travel Management
Frankfinn Institute of Air
Bachelor of Arts - undefined
Jai Narayan Vyas University
Higher Secondary - Education
Similar Profiles
PRIVELAGE KUNAKAPRIVELAGE KUNAKA
Office coordinator - Contract at CBREOffice coordinator - Contract at CBRE
Vanessa GanzeVanessa Ganze
Administrative Assistant at CBREAdministrative Assistant at CBRE
Cheri OsborneCheri Osborne
Customer Service Representative at CBRECustomer Service Representative at CBRE
James EdwardsJames Edwards
Sr. Megatronics and Robotics Tech 3 at CBRESr. Megatronics and Robotics Tech 3 at CBRE
Ayushi SharmaAyushi Sharma
Emerging Architect at Shell India Markets Pvt LtdEmerging Architect at Shell India Markets Pvt Ltd