RAJITHA BINOY
People operations
Mumbai
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
21
21
years of professional experience
3
3
Certifications
5
5
Languages
Work History
People Operations Manager
Virgin Atlantic Airways Ltd.
09.2024 - Current
- Leading HR function across India, ensuring delivery of high-standard HR advice, services, processes, and procedures.
- Working closely with business leaders to assess and optimize organizational design and structure. Identify and drive key initiatives to improve organizational effectiveness, productivity, and employee satisfaction, using data-driven insights to guide decision-making around team structures, roles, and responsibilities.
- Providing executive coaching and guidance to senior leadership on building strong teams, improving leadership effectiveness, and fostering a high-performance culture in India.
- Support leaders in handling complex employee relations issues and coaching them on conflict resolution and performance improvement.
- Employee Engagement & Culture: Champion employee engagement initiatives, ensuring that organization's values and culture are deeply embedded in the India workforce. Develop and implement programs aimed at improving morale, fostering a collaborative environment, and increasing employee retention.
- Partner with the global Talent Acquisition team to drive recruitment strategies for India, ensuring the company attracts top-tier talent. Oversee the end-to-end recruitment process for key roles, collaborating with hiring managers and HR teams to ensure effective talent sourcing and onboarding.
- Oversee day-to-day HR operations, ensuring smooth execution of HR processes such as performance reviews, compensation planning, compliance, and benefits administration. Ensure consistent application of global HR practices while adjusting for local nuances in the India market.
- Lead organizational change initiatives, supporting business transformations and ensuring smooth transitions. Providing guidance on change management strategies to ensure successful implementation of HR-driven changes.
- Develop key performance indicators (KPIs) to measure HR effectiveness. Regularly report on HR metrics such as employee turnover, talent acquisition effectiveness, engagement scores, and leadership development outcomes to the senior leadership team.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the organization's reputation and safeguarding the teams and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, and working collaboratively in creating a team that takes accountability and also help others in maintaining these standards.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
HRO
Qatar Airways
02.2023 - 09.2024
- Strategic planning initiatives for People operation in India and Indian Subcontinents (Bangladesh, Srilanka, Maldives).
- Understand the business objective and work closely with RHRBP to implement HR strategies and actions.
- Ensuring Statutory and Establishment compliance is fulfilled and ready for anytime audit.
- Assist in development of Line Managers and build high value based culture.
- Assessed HR risks and challenges, offering recommendations for effective actions to mitigate potential issues.
- Collaborated closely with HQ team to align company goals with the development and implementation of policies and procedures.
- Contributed to effective team collaboration on administrative responsibilities.
- Ensured HR policies and compliance were aligned with promoting equality and diversity.
- Effectively support legal requirements and procedure to secure and protect the business interests of the company in matters pertaining to Establishment compliance and statutory compliance.
- Maintained a consistent record of punctual filing for establishment compliance obligations
- Ensured alignment of departmental objectives and priorities with overall business objectives
- Directed daily activities to ensure high standard of service delivery.
- Managed employee relations in India, working alongside RHRBP & Line Managers to enhance performance metrics.
- Managed and organized team efforts for efficient completion of administrative duties.
- Streamlined team training and promoted staff development.
Corporate & Plant HR
TFF Pvt. Ltd.
11.2020 - 01.2023
- Designed and implemented a strategic workforce plan to align organizational goals with staffing needs.
- Developed clear organizational hierarchy based on business needs for efficient manpower planning
- Implemented and oversaw the entire recruitment cycle
- Devised a successful sourcing approach that tapped into diverse channels including job portals, social networking platforms, employee referrals, and placement agencies to attract exceptional candidates.
- Ensured accurate and on-time completion of payroll by managing compliance processes.
- Designing and implementing robust PMS across the Organization based on Balanced Scorecard
- Setting of KRA / KPI / TARGET / INITIATIVE for each role across the organization
- Administered day to day HR operational activities in plant's HR operations
- Supervising and ensuring all personnel files / records are updated and well maintained.
- Maintained adherence to industry and government regulations for statutory compliances.
- Determined HR department budget and controlled expenditures for optimum resource allocation.
Head - HR Operations
GI Pvt. Ltd.
09.2014 - 10.2020
- Responsible for all BU metrics & overall operations including overseeing responsibility of core SL functions
- Taking care of statutory compliances as per state & Central labour law and compliances
- Managing the complete employee life cycle
- Working with Leadership team and support HR lead on strategic planning, talent management, employee engagement & other key HR initiatives
- Leading and also supporting some special projects in an effort to strategically develop, implement and administer HR impact
- Driving reward and recognition programs to keep employees motivated and productive
- Designing and driving various communication forums with employees to have continuous communication
- Establishing Grievance Redressal committee to proactively resolve employee issues
- Design talent management plan for 'High Potential' Employees and their career path
- Managing change in the organization due to dynamic business environment
- Handle employee issues from business teams
- Initially assist and later - plan and execute end to end - employee skip sessions
- Provide insight and suggestions to Talent & Culture teams for continuous improvement.
Manager - Human Resources & Administration
BOB Capital Markets Ltd.
01.2004 - 09.2014
- Build the HR department from the scratch
- Was solely responsible for developing a new appraisal form keeping in mind the nature and scope of business, the appraisal process, guiding the management into taking the appraisals
- Was involved in recommending increments and rewards to employees with outstanding ratings
- Development of Human Resource department (forms, employee handbook, HR manual) for easy transactional activities
- Taking care of HR & Administration activities of the office
- Prepared the employee database system
- Leave and attendance management, Payroll Management
- Recruitment process and Exit Management
- Single headedly managed the on-boarding, off boarding and payroll for Staff every month
- Upkeep of the payroll on on-going basis to maintain it for new recruitment, staff changes.
Education
Masters in HR/IR Management -
Mumbai University
Masters in Commerce -
Mumbai University
Skills
Corporate HR Manuals & Handbooks
Certification
Dale Carnegie on People Management Effectiveness
Hobbies and interests
Community Service
Reading & Writing short poems
Personal Information
- Date of birth: 04/21/81
- Marital status: Married
Timeline
People Operations Manager
Virgin Atlantic Airways Ltd.
09.2024 - Current
HRO
Qatar Airways
02.2023 - 09.2024
Corporate & Plant HR
TFF Pvt. Ltd.
11.2020 - 01.2023
Head - HR Operations
GI Pvt. Ltd.
09.2014 - 10.2020
Manager - Human Resources & Administration
BOB Capital Markets Ltd.
01.2004 - 09.2014
Masters in HR/IR Management -
Mumbai University
Masters in Commerce -
Mumbai University
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