Dynamic HR Business Partner with over 9 years of comprehensive experience in employee engagement, talent management, performance management and organizational development. Proven track record of enhancing retention strategies, leading to a 15% increase in employee satisfaction.
Expertise in designing career advancement programs and streamlining HR processes. Bringing a results-oriented approach to drive employee satisfaction and performance, ready to contribute to organizational success.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Lead HRBP
Coforge BPS
06.2022 - Current
Led initiatives aimed at improving retention and performance within a diverse employee base of over 1,000 in the Mortgage, Title, Retail, and Banking sectors.
Implemented structured employee engagement programs, achieving a 15% rise in employee satisfaction scores.
Advanced succession planning strategies that ensured continuity and readiness for mid and senior-level leadership roles.
Developed action plans that successfully lowered attrition rates and heightened overall employee satisfaction.
Championed the end-to-end restructuring of the Performance Management System (PMS) to align with evolving business goals and employee development needs, resulting in a 40% increase in goal setting clarity and 30% improvement in manager feedback quality.
Facilitated change management initiatives to seamlessly integrate new business units, aligning HR strategies, operational processes, and organizational culture to ensure smooth transition and long-term organizational alignment.
Designed and implemented the ‘Mood-O-Meter’ initiative, driving actionable employee insights that helped reduce first-quarter attrition by 10%.
Optimized HR policies to enhance processes throughout the employee lifecycle.
Oversaw disciplinary procedures to ensure adherence to compliance standards and thorough documentation processes.
HR Business Partner
Melorra
07.2019 - 06.2022
Performed the full life cycle recruiting process while managing vendor relationships effectively.
Provided strategic guidance on change management, compensation, performance management, and talent management.
Increased offer-to-join ratio by 18% and improved Glassdoor ratings through targeted branding and listening campaigns.
Championed employee engagement activities that fostered a positive work environment.
Spearheaded the creation of core HR processes, from policy formulation to compensation planning and legal compliance, ensuring a structured and compliant HR function.
Conducted benchmarking and analysis of HRMS solutions and executed UAT for each module.