Rajiv Kumar Choudhary
Ranchi
Summary
Customer-focused professional with successful 6 year career in Retail sector. Expertise includes Customer relationships, Staff management, Visual merchandising abilities etc. Hardworking and responsible with resilient mentality.
Overview
6
6
years of professional experience
Work History
Sales Manager/Store Manager
Dharti Dhan Agri Polyclinic / Greens Urbanscape LLP
03.2021 - 09.2022
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control and store opening and closing procedures.
- Developed new store location from ground up by hiring and training efficient team.
Sales Manager/Floor Manager
Ramchander Firayalal & Co.
09.2017 - 12.2020
- Mentored 30 member sales team in applying effective sales techniques and delivering top-notch customer service.
Customer Relationship Manager
Nexgen Solutions Technologies Pvt. Ltd.
05.2016 - 07.2017
- Experienced with Mahindra Mile CRM system & Created activities and engagements to enhance customer experience, knowledge and patronage.
Education
Bachelor Of Science - Information Technology
02.2013
Intermediate - Science
08.2007
Matric -
05.2005
Skills
- Store Management
- Staff Management
- Customer Relations
- Customer service
- Stock management
- Sales and marketing
- Sales expertise
- Proficient in MS-Office
- Team leadership and coaching
- Order management
- Relationship building and management
- Product and Service Sales
- Store displays
- Accurate money handling
Timeline
Sales Manager/Store Manager - Dharti Dhan Agri Polyclinic / Greens Urbanscape LLP
03.2021 - 09.2022
Sales Manager/Floor Manager - Ramchander Firayalal & Co.
09.2017 - 12.2020
Customer Relationship Manager - Nexgen Solutions Technologies Pvt. Ltd.
05.2016 - 07.2017
St.Xavier’s College - Bachelor Of Science, Information Technology
Guru Nanak Higher Secondary School - Intermediate , Science
DAV Hehal - Matric ,
Date of birth
10/05/1990
Date of birth
10/05/1990
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