Summary
Overview
Work History
Education
Skills
Certification
Platforms & Applications
Timeline
Generic

Rajiv Kandhan

Bengaluru

Summary

Senior Technology Project Manager at Optum with 15+ years leading complex infrastructure and network transformation programs across global environments. Expertise in multi-site deployments, data center migrations, and SD-WAN implementation at scale. Skilled in managing the full infrastructure lifecycle including integration, validation testing, and controlled deployment, ensuring production readiness and zero downtime. Known for driving execution across cross-functional teams and delivering high-impact enterprise initiatives.

Overview

9
9
Certification
15
15
years of professional experience

Work History

Sr Tech Project Consultant

Optum India Global Solutions
Bangalore
10.2018 - Current
  • Managed global SD-WAN deployment across 100+ sites, coordinating hardware setup, network configuration, validation testing, and phased rollout to ensure zero downtime.
  • Led end-to-end data center migration programs, including planning, hardware integration, validation testing, and controlled production deployment with zero operational impact.
  • Delivered 15+ critical infrastructure projects on schedule, realizing $500K in savings through strategic resource management.
  • Reduced connectivity complexity by 30% by implementing unified access pathways for cloud services.
  • Established validation checkpoints for multi-site deployments to ensure connectivity, configuration alignment, and production readiness.
  • Improved incident response efficiency by optimizing communication flows, reducing escalation times by 40%.
  • Led cross-functional teams to achieve strategic project goals and ensure execution alignment.
  • Managed timelines, budgets, and resources across multiple concurrent initiatives, ensuring consistent on‑time delivery.

Technical Solutions Cons II

DXC Technology
Bangalore
02.2011 - 10.2018
  • Researched and recommended technical solutions for Cenovus team, contributing $250k annual cost savings.
  • Led successful migrations of infrastructure and data centers, completing over 30 upgrade projects.
  • Oversaw execution of infrastructure projects and application handovers, ensuring smooth migration of 50+ applications.
  • Coordinated infrastructure migration lifecycle, overseeing planning, integration, validation, and deployment across multiple systems.
  • Served as escalation point for delivery issues, reducing resolution time by 30% through proactive issue management.
  • Managed project progress reporting and offshore staffing for team of 20+ engineers, improving resource utilization by 20%.
  • Acted as primary accountability point for delivery matters, maintaining 100% SLA compliance across service streams.
  • Cultivated strong client relationships through regular meetings, improving service quality scores by 15%.

Education

MBA -

Annamalai University
Bangalore
03-2011

Bachelor of Commerce - Commerce

Bengaluru University
Bangalore
03-2008

Pre-University - Commerce

Vishveshwarapura P.U College
Bangalore
03-2004

High School -

ITI Vidya Mandir School
Bangalore
03-2002

Skills

  • Program and project management
  • Technical project oversight
  • Agile and waterfall methodologies
  • Cloud services and data migration
  • Network project management
  • Risk and dependency management
  • Requirements analysis
  • Change management
  • Vendor and contract management
  • Stakeholder engagement
  • Infrastructure deployment lifecycle
  • SOP development

Certification

  • ITIL V3 Foundations Certified.
  • ITIL® Intermediate Certificate in Release Control and Validation.
  • ITIL® Intermediate Certificate in Operational Support and Analysis.
  • PRINCE2 Agile® Foundation Certificate.
  • PRINCE2 Agile® Practitioner Certificate.
  • Microsoft Certified: Azure Fundamentals.
  • IO4PM Program Manager Accredited Certification.
  • Artificial Intelligence in Project Management - Alison
  • Generative AI Mastermind from Outskill.

Platforms & Applications

  • Rally (ca agile)
  • Kanban
  • Smartsheet INC
  • ServiceNow
  • PPM optics Clarity
  • GNX Manage
  • INGRAM
  • SAP Ariba
  • Net Promoter Score (NPS)
  • Gantt Charts
  • CRM tools
  • Track IT

Timeline

Sr Tech Project Consultant

Optum India Global Solutions
10.2018 - Current

Technical Solutions Cons II

DXC Technology
02.2011 - 10.2018

MBA -

Annamalai University

Bachelor of Commerce - Commerce

Bengaluru University

Pre-University - Commerce

Vishveshwarapura P.U College

High School -

ITI Vidya Mandir School
Rajiv Kandhan