Rajiv Kapila

• Planned and completed group projects, working smoothly with others.
• Worked with cross-functional teams to achieve goals.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Completed day-to-day duties accurately and efficiently.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Conducted regular audits of system logs to identify potential threats and suspicious activities.
• Implemented proactive measures such as firewalls, antivirus software, and intrusion detection systems to prevent malicious attacks.
• Developed and maintained security policies, procedures, and standards to ensure compliance with applicable regulations.
• Maintained team compliance with professionalism guidelines and security team standards.

• Managing Web application firewall and load balancers

• Managing firewall review process.

• Managing SIEM solution (MITRE framework) doing forensic based on incidents.

• Up gradating signatures in all security Network and Security Devices.

• Managing verification of Request for change.

• Designing Network and security solutions in DC/DR based on NIST standards.

• Verification of solutions given for hosting of data centre business.

• Verifying policies in DLP, ACS / ISE, Proxy servers to control the security parameters.

• Developed strategies for maintaining high availability of mission critical systems.
• Installed patch management systems to keep servers up-to-date with latest security fixes.
• Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
• Implemented security measures to protect data from unauthorized access or manipulation.
• Monitored network performance, identified potential problems, and developed solutions to improve efficiency.
• Installed security software to protect networks.
• Conducted regular system maintenance and performance tuning to ensure optimal network operations.
• Planned, tested and supported high-availability infrastructures.
• Designed, configured and tested computer hardware and operating system software.
• Maintained accurate inventory records for all network components including routers, switches, cables.
• Monitored network performance to determine adjustments needed.
• Assisted with the design and implementation of new networks as needed by the organization's business needs.
• Resolved complex system problems involving hardware, software, application integration, telecommunications, user access control.
• Provided technical guidance to IT staff on network related issues.
• Performed troubleshooting of networking issues such as connectivity problems or bandwidth bottlenecks.
• Promoted continuous improvement for IT governance processes.
• Managed day-to-day operational activities of local and wide area networks.
• Identified needs of customers promptly and efficiently.
• Collaborated with others to discuss new opportunities.
• Planned and completed group projects, working smoothly with others.
• Displayed strong telephone etiquette, effectively handling difficult calls.

• Conducted regular audits of system logs to ensure proper functioning of all systems.
• Monitored the performance of the network to ensure optimal levels of service.
• Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
• Planned and completed group projects, working smoothly with others.
• Analyzed network traffic to identify security threats and vulnerabilities.
• Evaluated network performance to optimize traffic flow, maintain security, and improve processes.
• Configured and installed routers, switches, and wireless controllers.