Rajiv Kumar

• 2 years worked in DealShare

* grocery delivery.
* Monthly / By weekly Vehicle plan on the basis of order flow.
* Analyzing RTO, Damaged item, IM complaint on Daily / weekly basis.
* As a part of last mile operation on daily basis every order must be Successfully deliver to customer without any complaint.
* People Management (150 offroll Employee)
* 99% Ontime Delivery to customer's & Quality & Better service provide to customer's Order
* Customer complaint handling as per procedure and improving the customer experience.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.