Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Rajiv Nigam

Rajiv Nigam

New Delhi

Summary

Results-driven Regional Sales Manager known for exceptional productivity and efficiency in task completion. Possess specialized skills in strategic planning, market analysis, and team leadership that drive revenue growth and market expansion. Excel at communication, negotiation, and relationship building, ensuring successful collaboration with clients and stakeholders to achieve sales targets.

Overview

18
18
years of professional experience

Work History

Regional Sales Manager

Motilal Oswal Financial Services Ltd
New Delhi
04.2022 - Current
  • Acquisition of Demat-Trading Accounts backed with Support of tied Banking Partners.
  • Conduct regular market research to identify customer needs and manage portfolio of client accounts, ensuring high levels of satisfaction and loyalty and provide clients with expert financial advice for long and short term.
  • Conduct regular training to bank employees with market knowledge, process of account opening, revenue structure and CASA buildup growth story.
  • Identified opportunities for cross-selling and up-selling within existing customer base.
  • Established relationships with key accounts in the Bank vertical through personal visits.
  • Maintained in-depth knowledge of market trends, stocks and support on product features and benefits to customers.
  • Developed strategies and plans for regional sales growth.
  • Led, coached and developed direct reporting employees to achieve sales goals and revenue goals.
  • Hired and motivate high-performing sales team.
  • Handling VRM Channel of Indusind Bank where tele-callers acquire clients through virtual calling, They are weekly given Training on pitching and their calls are monitored on daily basis.

Cluster Manager

SBI Cap Securities
Rest Of UP
07.2021 - 03.2022
  • Lead a team of professionals in providing high level administrative support services within the cluster environment.
  • Prepared reports on performance, budgeting, resource allocation and other revenue related matters.
  • Lead a team of advisors and Branch Managers for generating revenue through trades in equity/derivatives/MTF for revenue generation in the Region of Rest of U.P.
  • Addressed and resolved customer complaints, maintaining high levels of customer service.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Branch Manager

Religare Broking Ltd
Mumbai/Kanpur
12.2017 - 07.2021
  • Managed Branch P&L. and directed daily operations of the branch, including advisory, dealing, customer service, sales and marketing activities.
  • Coordinated promotional campaigns for new/existing products or services in order to boost sales revenue.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalt
  • Conducted regular performance reviews for all employees in the branch.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Built strong rapport with banking partners for acquisition of Demat-Trading Accounts.

Cluster Relationship Leader

Yes Securities Ltd
Mumbai
02.2016 - 11.2017
  • Identified training needs for bank staff members and developed appropriate programs to engage clients.
  • Coached and mentored bank professionals to add Demat-Trading as a cross sell product.
  • Managed team of 6 employees, ensuring high productivity and quality standards were met.
  • Determined consumer needs to provide products and services appealing to larger market of South Mumbai.
  • Managed 12 Bank Branches of South Mumbai to get share of our product added as primary objective of Bank.

Branch Manager

Kotak Securities Ltd
New Delhi/Noida/Chandigarh
08.2013 - 01.2016
  • Acquire new clients and make them trade regularly.
  • Directed daily operations of the branch, including advisory, customer service, sales and marketing activities.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Provided guidance and support to team members regarding relationship building through daily research calls.

Relationship Manager

Kotak Mahindra Prime Ltd
Chandigarh
08.2012 - 07.2013
  • Provided exceptional customer service by responding promptly to inquiries with best finance options.
  • Developed and maintained strong relationships with Automobile dealers to ensure satisfaction and loyalty.
  • Maintained strong relationship with internal bank branches to convert auto leads.
  • Managed daily operations including lead building, coordinating meetings with finance managers of auto dealerships, approvals by credit managers.
  • Participated in networking events and industry conferences to attract new clients.
  • cross sell to generate revenue through car insurance and processing fees also.

Relationship Manager

Kotak Securities Ltd
Mumbai
10.2010 - 07.2012
  • Analyzed market trends and identified potential new customers through research activities.
  • Developed strategies to attract new customers while retaining existing ones.
  • Identified customer needs, developed customized solutions, and provided knowledgeable advice.
  • Acquire clients and make them trade actively.

Relationship Manager

ICICI Securities Ltd
Mumbai
11.2008 - 06.2010
  • Analyzed market trends and identified potential new customers through research activities.
  • Developed strategies to attract new customers while retaining existing ones.
  • Identified customer needs, developed customized solutions, and provided knowledgeable advice.
  • Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
  • Maintained accurate records of all client interactions within the company's CRM system.
  • Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
  • Built long-term relationships with clients.
  • Maintained in-depth knowledge of market trends and competitor activities to advise clients effectively.
  • Managed portfolio of client accounts, ensuring high levels of satisfaction and loyalty.
  • Provided expert financial advice to clients.

INTERN (Sales Executive)

Khanna Autu Sales Pvt Ltd
Kanpur
09.2007 - 02.2008
  • Determined Sales at Hyundai Showroom for Sales of Hyundai Cars.
  • Assist clients with car finance options from different banks.

Education

Bachelor of Commerce -

Harsahai Jagdamba Sahai PG College
Kanpur
04-2007

XII -

Motilal Memorial Intercollege
Kanpur
04-2004

High School Diploma -

Dr VSEC, Awadhpuri
Kanpur
04-2001

Skills

  • Team leadership
  • Sales coaching
  • Customer relationship management
  • Lead generation
  • Data analysis
  • Sales strategy development
  • Budget management
  • Client account management
  • Network development

Languages

Hindi
First Language

Accomplishments

  • 1st Person to Open 15 Accounts in Individual Category as RM in Kotak Securities Ltdfrom open market acquisition in Online Sales Department and was awarded Badgeof CHAMP presented by NSM.
  • 3 times consecutive winner of Foreign Trip in Religare Broking Ltd.
  • 1st winner in BM Category to win Europe Foreign Trip in (DJFM 20-21) within just 20 days in Religare Broking Ltd.
  • Winner of Now or Never Contest for Sales in February 2018 in Religare Broking Ltd.

Timeline

Regional Sales Manager

Motilal Oswal Financial Services Ltd
04.2022 - Current

Cluster Manager

SBI Cap Securities
07.2021 - 03.2022

Branch Manager

Religare Broking Ltd
12.2017 - 07.2021

Cluster Relationship Leader

Yes Securities Ltd
02.2016 - 11.2017

Branch Manager

Kotak Securities Ltd
08.2013 - 01.2016

Relationship Manager

Kotak Mahindra Prime Ltd
08.2012 - 07.2013

Relationship Manager

Kotak Securities Ltd
10.2010 - 07.2012

Relationship Manager

ICICI Securities Ltd
11.2008 - 06.2010

INTERN (Sales Executive)

Khanna Autu Sales Pvt Ltd
09.2007 - 02.2008

Bachelor of Commerce -

Harsahai Jagdamba Sahai PG College

XII -

Motilal Memorial Intercollege

High School Diploma -

Dr VSEC, Awadhpuri

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