Hospitality leader with over 25 years of experience in luxury 5-star hotels. Dedicated to driving operational excellence, team empowerment, and guest satisfaction. Skilled at aligning departmental functions with overall business goals, maximizing profitability, and fostering high-performance teams. Currently serving as Executive Assistant Manager – F&B at The Leela Ambience Convention Hotel, Delhi, playing a strategic role across all hotel operations. Recognized for elevating service standards, executing seamless pre-openings, leading large cross-functional teams, and turning around underperforming units. Positioned for a Director of Operations role in a flagship hotel where operational finesse and luxury service converge.