
Customer Service Representative delivering quality care and customer satisfaction through clear communication, issue resolution, and calm support under pressure. Supports customers with Microsoft Office and ERP management while keeping interactions organized and professional. Brings a service mindset shaped by business, marketing, and engineering projects that require problem solving and follow-through.
Microsoft Office
Time management
ERP management
Digital campaign coordination
Customer service
Communication skills
Lead generation
Customer relationship management
Market research
Sales pipeline management
HubSpot CRM
Salesforce CRM
Marketing campaign analysis
Sales forecasting
Lead qualification
Pipeline reporting