Raj Kiran Bandi
Hyderabad
Summary
Seeking a quality environment where knowledge and experience can be shared and enriched, to excel in a dynamic and technology driven environment, that enhances self-growth and contribute maximum to honor the commitment of the Organization, towards the customers, and investors.
To secure a challenging and exciting career in today's fast expanding world and put to use my potentials to the overall development as an individual and more towards the society and my surroundings in a larger sense. I believe that success comes to those who take bold steps to implement new ideas and events.
Overview
14
14
years of professional experience
Work History
AML Investigation Officer (Level 1& Level 2)
HSBC Electronic Data Processing India Pvt.
07.2014 - 10.2020
- The Anti Money Laundering Officer is the first level of AM L investigative wing of HSBC transaction monitoring operations, responsible for investigating suspicious activity of customers account's transactions which is generated by the internal monitoring system, which generates alerts on the accounts which cross their set threshold limits (ex: cash, wire payments, TAT)
- Investigating the customer's account who fall under Australia & New Zealand jurisdiction
- Investigating customer accounts which are alerted for account activity by implementing acquired AML skills and to determine if there is evidence of Money laundering in account activities and report the suspicious accounts to MLRO
- Supervise and ensure cases generated are investigated appropriately and suspicious cases are reported to next level in accordance with regulatory requirements within SLAs
- Communicate with Relationship Mangers, Branch Mangers associated with the various branches and communicate effectively with the business partners through mails
- Worked for filters team, was responsible for double check the cases investigated by Level1 operators (Transaction monitoring level1), which escalating to Level2 and/or to be sent to Relationship Mangers for further information
- Investigating unusual activity alerts generated by the CAMP system, which contribute to the day to day processing
- Prepare exhaustive reports on the suspicious findings and forward the report to the Money Laundering Reporting Officer (MLRO)
- Maintain dispute tracker and send it to Quality team in absence of manager for the errors marked by QA team
- Monitoring 'Service Quality Standards' of the team to ensure high Customer Service is delivered at all times
Finance Executive
HBAU Accounts Payable
03.2012 - 02.2013
- Preprocessing of Invoices which involves identifying the Cost Centre, Supplier Code, Invoice number & amount and make it available for processing
- Verifying and Processing Invoices in accordance with procedures
- Creation of New Vendor set-ups, validation and approval of Invoices
- Liaising with the Business area through mails /calls which includes, providing required information or taking the responsibility of the priority work
- Creation of Daily & Weekly Aging Reports
- Allocation of daily P2P Mails and also maintain a tracker of the same in order to keep the PLA intact
- Work with Operations Leaders / Managers to define their needs and requirements, and translate them into actionable, repeatable processes and/or reports
- Fulfill all adhoc requirements to management by sending reports/data whenever requested
- Maintain highly complex data
- Insightfully and accurately evaluate the data and communicate the same to the line manager's whilst preparing reports & dashboards on periodic basis
- Use the data to identify trends and proactively suggest best practices with the Team
- Conducting daily devotions to convene at a point for an interactive session of the team members and cascade process updates
- Handling team in the capacity of a Team Coordinator and catering to the issues like system problem, system availability, desking etc
- Introduced the concept of appreciating the team members for the previous day's work to ensure the motivational levels of the team members are intact
- Handling the issues among the team members and resolve them within my capacity and escalate to the higher Management as and when required
- Ensure Service Level Agreement is adhered on a daily basis
- Analyze the size of volumes and frequent watch on queues to ensure action of volumes on time
- To prepare MI's to track the number of volumes received from the Business area, performance tracking of the team members, prepare reports required for the management
- Gave maximum and required support to the team in the best possible ways, to inhibit the knowledge
- Always gave constructive feedback and motivated my peers and trainees, ensured an improved performance on a regular basis
Finance Executive
HBUS & HBAU Accounts payable
01.2007 - 03.2012
- Company Overview: HBUS Accounts Payable (HNAH Travel & Expense Reimbursement) that deals with reimbursement of claims made by HBUS / HBIO employees for any kind of business related travel expenses
- Index of expense statement involves identifying the employee, the invoice date, amount and make it available for processing
- Review and process of indexed expense statements
- Follow up of the outstanding items on a daily basis by contacting the employees and ensure the pending work items are out of the queue
- Liaising with the Business Area (U.S- Buffalo) for clarifications and taking appropriate action to deal with customer concerns
- Process customer's instructions in an accurate and timely manner to achieve agreed quality and PLA (Service Level Agreement) on all the processed work
- HBUS Accounts Payable (HNAH Travel & Expense Reimbursement) that deals with reimbursement of claims made by HBUS / HBIO employees for any kind of business related travel expenses
- Being the process specialist and mind gym coach handled Problem Resolution desk resolving team queries with the help of three other operators who were been accredited to the same queue
- Preparation of team count sheet (items processed) after the fact sheets (verification of payments) prepared daily on behalf of the team
- Allocation of items to be audited for the team auditor
- As an auditor it was my responsibility to spot the errors at our end to avoid any customer complaints and losses
- Worked on Error Analysis for the entire team and reported the management on a daily basis
- Cross trained a batch and Trained new joiners on the T&E process and queues
- 100% audit check of new joiner's and of the high value Travel Statements
- As an Auditor and active Team player ensured that all the required SLAs and expected quality is met and also my own performance standards are met
- Assist in monthly MI's
- Handled team in absence of AMO
Education
M.B.A - Finance/H.R
Osmania University
01.2007
B.Com - Hons
Osmania University
01.2004
Intermediate - undefined
P.R.R Junior College
01.2001
Skills
- Proficiency in Windows
- MS Office (MS-Word, MS-Excel & MS-Power Point)
- Good interpretation and analytical skills
- Effective verbal and assertive communication skills
- Takes on enthusiastically new challenges and tasks
- Good Team player
- Flexible
- Ability to work under pressure
- Undertaking multiple tasks with tight deadlines
- Timely delivery of tasks
Accomplishments
- Identified as SME for AU/NZ Camp and was given an opportunity to train TCS Chennai team for L1 Processing in the months of March and April 2017.
- Currently getting trained on Unified Case Management application which will be replacing CAMP and will be responsible to train the same to the AU/NZ Camp team.
- Received numerous Top Performer and Star of the Month awards.
- Received AVP's Special Recognition award thrice.
- Received consistent Best Appreciations from clients and business partners.
- Received awards for Best Quality and Productivity.
- Identified as one of the Subject Matter Expert in the process and mentored new hires during their learning curve phase.
- Always exceeded the Call Coaching Score.
- Actively participated in various HDPI events/activities.
Languages
English
Hindi
Telugu
Non Process Related
- Actively participated as a member in Fun boosters committee and also in Bay Decoration competition.
- Volunteered and supported the children education & Sapling at Sivananda Rehabilitation Center.
- Participated in Walkathon event to support Global cause at HDPI level.
Personal Information
- Father's Name: B. Ramesh
- Date of Birth: 03/28/81
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Passport Address
H.No: 5-9-551/1, Gunfoundry, Lepakshi Lane, Hyderabad, Telangana, 500001
Hobbies and Interests
- Singing
- Travelling
- Reading Books
- Skating
- Swimming
Timeline
AML Investigation Officer (Level 1& Level 2)
HSBC Electronic Data Processing India Pvt.
07.2014 - 10.2020
Finance Executive
HBAU Accounts Payable
03.2012 - 02.2013
Finance Executive
HBUS & HBAU Accounts payable
01.2007 - 03.2012
M.B.A - Finance/H.R
Osmania University
B.Com - Hons
Osmania University
Intermediate - undefined
P.R.R Junior College
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