To seek a responsible position, focused and positive attitude in an organization. Raj is a qualified professional with 10 Years of experience across various domain such as Credit Card Transformation, Investment Banking, Digital Transformation, Business Process Re-engineering, Agile Product Development, Scrum Master, Project Management and Monitoring, Consulting, Conducting As-Is Analysis and Risk Analysis.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Transformation Project Manager
JP Morgan Chase
02.2023 - Current
Developed and initiated projects, managed costs, and monitored performance.
Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Maintained open communication by presenting regular updates on project status to customers and other stakeholders.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Prioritize and manage multiple streams of work at any given time; detail-oriented with outstanding time management.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Developed and implemented project plans and budgets to ensure successful execution.
Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
Managed product backlog and supported Scrum framework for monthly sprint releases.
Automation Project Manager
Tata Consultancy Services (TCS)
05.2014 - 02.2023
Planned, designed, and scheduled phases for different projects.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Increased stakeholder satisfaction by maintaining clear communication channels and providing regular progress updates.
Implemented risk mitigation strategies to minimize potential issues and ensure smooth project progression.
Developed and initiated projects, managed costs, and monitored performance.
Drove continuous improvement through regular assessments of team performance, identifying opportunities for skill development or process optimization.
Developed customized reports, summarizing and presenting data in visually appealing format.
Coordination with Business Analyst (BA) & Developer for designing the process, preparation of BRD, Process flow & technical knowhow for the process by Agile method.
Analyzed data to identify root causes of problems and recommend corrective actions.
Evaluated existing systems for improvement opportunities, resulting in increased performance and reduced costs.
Education
Post Graduate Program in Management (PGPM) - Operation And Marketing
IBS Business School
Mumbai, India
03.2014
Bachelors of Management Studies (BMS) - Operation And Marketing
University Of Mumbai
Mumbai, India
03.2011
Skills
Scrum Master
Agile Project Management
JIRA and Confluence
Team Leader
Business Analysis
MS Office
Accomplishments
TCS Contextual Master – Best Project Manager Award
Special Award for Transformation and Innovation for Q2 2021
Awarded Best Team Leader for Q3 2018 & Q3 2019
Best Team Award for Q4 2020
Certification
Professional Scrum Master- 1 (Scrum.Org Certification)
Lean Six Green Belt Training and Certification (TCS Internal certification)
Agile Way of Working Foundation
Checker Certification Program
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Timeline
Transformation Project Manager
JP Morgan Chase
02.2023 - Current
Automation Project Manager
Tata Consultancy Services (TCS)
05.2014 - 02.2023
Post Graduate Program in Management (PGPM) - Operation And Marketing
IBS Business School
Bachelors of Management Studies (BMS) - Operation And Marketing
Client Services Specialist & Associate Banker at JP Morgan Chase & Chase BankClient Services Specialist & Associate Banker at JP Morgan Chase & Chase Bank