Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic
Rajkumar Haribaskaran

Rajkumar Haribaskaran

Summary

Experienced Networking Professional with over 15+ years of expertise in Enterprise Network Support, specializing in DDI (DNS, DHCP, IPAM), Network Security, and LAN/WAN infrastructure. Deep technical knowledge of Infoblox/TCPWave/QIP DDI solutions, with hands-on experience deploying, managing, and troubleshooting Cisco, Juniper, and Avaya switches and routers, as well as Checkpoint, Palo Alto, and Fortinet firewalls across complex, large-scale networks. Skilled in network operations, security enforcement, and IT service management. Strong interpersonal and communication skills, with a focus on quality standards and delivering reliable, scalable, and secure network solutions.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Associate Consultant – DDI (Technical Lead)

HCL Tech – Ford Pvt Ltd
12.2025 - Current
  • Implemented and supported Infoblox, TCPWave, and QIP DDI (DNS/DHCP/IPAM) environments, including upgrades, configuration, and troubleshooting.
  • Assisted customers with design, implementation, review, and day-to-day issue resolution for DDI appliances.
  • Created DNS records, zones, and subzones; performed external DNS cleanup for audit compliance.
  • Led project design and implementation for DNSSEC and Anycast globally.
  • Troubleshot issues related to DNS, DHCP, IPAM, and NTP; maintained TCPWave/QIP Grid.
  • Resolved critical network and security incidents, meeting SLA targets and reducing repeat issues.
  • Managed ServiceNow tickets for incidents and changes; raised, reviewed, and approved changes; participated in CAB review calls.

Technical Lead – DDI & Network Security

Ariston Services Pte Ltd – NETS BCS
11.2024 - 07.2025
  • Implemented and troubleshot enterprise firewall solutions (Check Point, Palo Alto, Fortinet), ensuring secure network perimeter and optimized rule sets.
  • Delivered full lifecycle support for Infoblox DDI environments, including upgrades, configuration, and troubleshooting.
  • Authored detailed technical documentation (HLD, LLD) supporting project planning and operational clarity.
  • Utilized CyberArk for Privileged Access Management (PAM) to secure and monitor privileged accounts.
  • Upgraded and maintained Cisco switches, F5 load balancers, and Infoblox appliances, minimizing downtime.
  • Performed firewall policy optimization, including cleanup of unused or redundant rules to improve security posture and performance.
  • Participated in Change, Incident, and Problem Management processes under ITIL framework.
  • Managed Change Requests through ServiceNow, ensuring proper risk assessments, approvals, and CAB participation.
  • Collaborated with cross-functional teams to troubleshoot and resolve critical network and security incidents.

Technical Lead – Core IP Services (DDI)

NTT Singapore Private Limited – DBS Bank
11.2022 - 11.2024
  • Managed enterprise IPAM and domain management services for a major banking institution.
  • Maintained DNS and DHCP infrastructure using Infoblox.
  • Assisted with design, implementation, review, and troubleshooting of Infoblox DDI appliances.
  • Created DNS records, zones, and subzones; performed external DNS cleanup for audit compliance.
  • Led project design and implementation for DNSSEC and Anycast globally.
  • Troubleshot DNS, DHCP, IPAM, and NTP issues; maintained Infoblox Grid.
  • Documented processes and procedures; coordinated with domain registrar for domain registrations.
  • Maintained and upgraded Cisco switches and F5 load balancers.
  • Utilized CyberArk for Privileged Access Management.

Technical Lead – Core IP Services

Standard Chartered Bank
09.2021 - 10.2022
  • Provided end-to-end design, implementation, review, and troubleshooting support for Infoblox DDI appliances.
  • Successfully migrated DNS and DHCP services from Windows servers to Infoblox.
  • Managed and maintained Infoblox Grid; resolved issues related to TFTP, FTP, HTTP, and DDI services.
  • Led NAC migration from Cisco ACS (802.1X) to Aruba ClearPass, including RADIUS and TACACS+ configuration; supported BAU operations.
  • Engaged in Incident, Problem, and Change Management processes (ITIL best practices).
  • Managed ServiceNow tickets; raised, reviewed, and approved changes; participated in CAB review calls.
  • Ensured SLAs were met; documented actions via Technical Implementation Documents (TIDs).
  • Coordinated with Engineering and Development teams on vulnerability management and feature enhancements.
  • Collaborated with Network Operations teams for rapid outage resolution and proactive problem management.

Technical Lead – DDI & LAN/WAN

Vodafone India Private Limited – Standard Chartered Bank
03.2020 - 09.2021
  • Deployed, managed, and troubleshot DNS/DHCP/IPAM and firewalls (Palo Alto, SRX, NetScreen).
  • Managed Aruba ClearPass and Cisco ACS NAC (802.1X) deployment and BAU operations.
  • Upgraded Cisco, Juniper EX, and Avaya switches and Cisco routers globally.
  • Implemented internal and external DNS solutions.
  • Created Technical Implementation Documents (TIDs).
  • Reviewed all changes (firewall, DNS/DHCP/IPAM, R&S, ACS); attended CAB review calls.
  • Configured and troubleshot routing protocols (EIGRP, OSPF, BGP).
  • Configured and troubleshot VLANs, HSRP, VRRP, VTP, STP, RSTP, and switch port security.
  • Upgraded Cisco routers and switches using USB/FTP/TFTP.
  • Worked on rack design and network connectivity for enterprise infrastructure.
  • Troubleshot F5 and Zscaler issues.

Technical Consultant

Standard Chartered Bank
05.2017 - 01.2020
  • Provided design, implementation, and operational support for Infoblox DDI services in banking infrastructure.
  • Created and maintained DNS forward and reverse lookup zones for internal and external environments.
  • Troubleshot complex network and DDI issues (DNS, DHCP, IPAM, TFTP, FTP, HTTP); conducted Infoblox Grid maintenance.
  • Investigated and resolved packet drops, STP loops, inter-VLAN routing issues, DHCP lease conflicts, high CPU spikes, and 802.1X authentication problems.
  • Managed upgrades of standalone and virtual chassis switch infrastructure.
  • Resolved DNS/DHCP incidents within SLA, ensuring zero escalations.
  • Maintained Change Request flow under ITIL framework; participated in CAB calls via ServiceNow and Remedy.
  • Developed and reviewed TIDs and RCA documentation.
  • Collaborated with engineering and development teams on security vulnerabilities and infrastructure improvements.
  • Supported network outage responses and collaborated with cross-functional teams.

Technical Consultant

NCR Corporation India Private Limited – Standard Chartered Bank
11.2014 - 05.2017
  • Designed and implemented NAC (802.1X) to ACS (RADIUS and TACACS+) authentication; supported BAU operations.
  • Deployed, managed, and troubleshot DNS/DHCP/IPAM.
  • Installed new Infoblox devices in SCB data centers across 70+ countries.
  • Upgraded Trinzic appliances (TE-100, TE-810, TE-1410, TE-2220) and Insight ND-4000.
  • Migrated core DNS and DHCP services from Microsoft to Infoblox.
  • Completed Infoblox Grid upgrade from older to higher versions across 70+ countries.
  • Implemented, configured, and troubleshot Infoblox DDI (DHCP, DNS, IPAM).
  • Upgraded, deployed, and migrated Cisco routers, switches, ASA, IPS, and VPN security for multiple sites.

Network Engineer (Juniper TAC Support)

CSS Corporation India Private Limited
08.2013 - 11.2014
  • Configured and troubleshot VLANs, HSRP, VRRP, VTP, STP, RSTP, MST, and switch port security.
  • Participated in conference calls with customers; remotely diagnosed and resolved critical network issues.
  • Implemented and troubleshot VoIP setup on EX platform with class-of-service (classification, policing, scheduling).
  • Traced and fixed L2 loops; enabled appropriate spanning-tree protocols (RSTP, VSTP).
  • Fixed compatibility issues between Juniper and other vendor devices.
  • Investigated packet drops, STP loops, inter-VLAN routing, DHCP, high CPU, and 802.1X authentication issues.
  • Analyzed support information and provided Root Cause Analysis (RCA).
  • Performed JUNOS OS upgrades/downgrades, password recovery, virtual chassis/stack implementation, and enabled Telnet/SSH/FTP/J-Web.

Network Engineer

Data Notic International Private Limited
11.2010 - 08.2013
  • Provided network support and troubleshooting; maintained office network.
  • Installed, configured, and administered Cisco IT infrastructure.
  • Upgraded Cisco and Juniper EX Series switches, ensuring minimal downtime.
  • Deployed Juniper EX 4200 (L2/L3 switch) to reduce firewall load.
  • Configured L3 interfaces, VLANs, port security, and MAC limiting.

Education

MBA - HR & Marketing

Sri Ramakrishna Engineering College
Coimbatore, India

BSc - Computer Science

S.R.N.M College of Arts and Science
Sattur, India

Skills

  • Infoblox
  • TCPWave
  • Nokia VitalQIP
  • Palo Alto
  • Checkpoint
  • Fortinet
  • Juniper SRX
  • Cisco
  • Juniper EX Series
  • Avaya ERS
  • Aruba ClearPass
  • Cisco ACS
  • 8021X
  • RADIUS
  • TACACS
  • DNSSEC
  • Anycast
  • CyberArk PAM
  • Zscaler
  • ServiceNow
  • Remedy

Certification

  • Cisco Certified Specialist – CCS-ENCOR, 350-401, CSCO14487935
  • CCIE Lab, In Progress
  • Aviatrix ACE Multicloud Network Associate, 2025-25916
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Network Professional (CCNP)
  • DDI Professional, #3454
  • Palo Alto Networks Certified Network Security Engineer
  • Juniper Networks Certified Associate (JNCIA)
  • Juniper Networks Certified Internet Specialist (JNCIS)
  • Cisco Certified Network Associate – Wireless
  • SD-WAN Versa Networks Configuration and Administration

Projects

  • Enterprise DDI Migration & Grid Upgrade, Standard Chartered Bank, Migrated legacy DNS/DHCP services from Microsoft to Infoblox Grid architecture across 70+ countries. Led end-to-end deployment, HA Grid Master configuration, and Infoblox appliance rollout. Improved DDI reliability, centralized IPAM, and reduced DNS misconfigurations.
  • NAC Solution Deployment – Aruba ClearPass Implementation, Standard Chartered Bank, Migrated legacy Cisco ACS to Aruba ClearPass for wired and wireless authentication. Configured 802.1X, RADIUS, and TACACS+; integrated with network switches; provided BAU support. Enhanced network access security and compliance posture.
  • DNSSEC and Anycast Implementation & Infoblox Upgrade, DBS Bank, Designed and implemented DNSSEC and Anycast globally for internal and external DNS zones. Built secure DNS architecture; coordinated with global teams for rollout and monitoring. Improved DNS integrity and availability across the enterprise.
  • Firewall Cleanup and Rule Optimization, NETS BCS, Reviewed and removed outdated or unused rules across Check Point, Palo Alto, and Fortinet firewalls. Led audit, analysis, and change planning; coordinated with business and security stakeholders. Reduced firewall rule base size, improved performance, and aligned with compliance requirements.
  • Switch & Router Infrastructure Upgrade, CSS/NCR/Vodafone, Upgraded Cisco, Juniper, and Avaya switches and routers across global branches and data centers. Planned and executed upgrades using TFTP/FTP/USB; tested post-upgrade functionality. Enhanced performance, mitigated vulnerabilities, and ensured hardware standardization.
  • Infoblox DNS Auditing and External Domain Cleanup, DBS Bank, Conducted full audit of internal/external DNS zones; identified stale records and performed cleanup. Coordinated with registrar teams; ensured DNS hygiene and documented changes. Increased DNS accuracy and reduced security risks from orphaned entries.

Timeline

Associate Consultant – DDI (Technical Lead)

HCL Tech – Ford Pvt Ltd
12.2025 - Current

Technical Lead – DDI & Network Security

Ariston Services Pte Ltd – NETS BCS
11.2024 - 07.2025

Technical Lead – Core IP Services (DDI)

NTT Singapore Private Limited – DBS Bank
11.2022 - 11.2024

Technical Lead – Core IP Services

Standard Chartered Bank
09.2021 - 10.2022

Technical Lead – DDI & LAN/WAN

Vodafone India Private Limited – Standard Chartered Bank
03.2020 - 09.2021

Technical Consultant

Standard Chartered Bank
05.2017 - 01.2020

Technical Consultant

NCR Corporation India Private Limited – Standard Chartered Bank
11.2014 - 05.2017

Network Engineer (Juniper TAC Support)

CSS Corporation India Private Limited
08.2013 - 11.2014

Network Engineer

Data Notic International Private Limited
11.2010 - 08.2013

MBA - HR & Marketing

Sri Ramakrishna Engineering College

BSc - Computer Science

S.R.N.M College of Arts and Science
Rajkumar Haribaskaran