Computer Work
Raj Kumar Mahato
Digital Service Provider
Jamshedpur
Summary
Dynamic professional with a proven track record at Residence, excelling in customer service and teamwork. Successfully launched products and improved operational efficiency through data-driven strategies. Known for a friendly attitude and adaptability, consistently exceeding performance goals while enhancing the overall client experience.
Overview
3
3
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Common Service Centre
Residence
03.2022 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Digital Service Provider
Residence
02.2022 - 03.2025
- Demonstrated adaptability when faced with changes or challenges in project requirements by quickly adjusting strategies to maintain progress toward desired outcomes.
- Consistently exceeded performance goals by proactively identifying ways to exceed expectations in delivering services.
- Implemented quality control measures that resulted in a decrease in reported issues from customers regarding our services provided.
- Proactively engaged with clients to solicit feedback, using that information to continually refine and improve the overall customer experience.
Entrepreneur in Residence
Residence
02.2022 - 03.2025
- Expanded global presence through strategic market entry initiatives, securing international clients and partners.
- Introduced process improvements that significantly reduced production lead times without sacrificing quality.
- Oversaw risk management initiatives to minimize potential threats to the company''s stability and growth prospects.
- Mentored startup founders on best practices for scaling their businesses successfully.
Education
Bachelor of Science -
Kolhan University Chaibasa
Ghatsila Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Team management
Time management
Flexible and adaptable
Data entry
Multitasking
Dependable and responsible
Calm under pressure
Organization and time management
Verbal communication
Supervision and leadership
Excellent communication
Additional Information
Father's name - Swapan Kr Mahato
Mother's name - Laxmi Rani Mahato
Address - Vill-Basadiha Po-baliaguri ps-chakulia dist-East Singhbhum jharkhand 832302
Mob.no- 8789127522
Mail- rkd91580@gmail.com
Certification
ADCA
Interests
Timeline
DCA
12-2025
ADCA
11-2025
Common Service Centre
Residence
03.2022 - 03.2025
Digital Service Provider
Residence
02.2022 - 03.2025
Entrepreneur in Residence
Residence
02.2022 - 03.2025
Bharatiya Gyan Sanskriti Pariksha
04-2018
Bachelor of Science -
Kolhan University Chaibasa