Raj Kumar Nithyanandam

• For Finance & Accounts operations – managed team size of 250+ team members across 3 Delivery Centers (Chennai/Dalian/Prague) till,
• Responsible for managing the overall project cost/revenue and achieving the P&L target
• Responsible for managing day to day operations and SLAs
• Client Relationship Management
• Management of Business Operating and Governance model
• Drive Transformation journey - Automation and Process Improvements to bring efficiency and productivity, to the process
• Managing the overall project Financials and meet the CCI target
• People management: Managing people expectation/engagement/enablement
• Driven organic growth of the business
• Manage the project contractual requirements / Client Change Request process
• Manage CDP, Risk & Compliance and Internal/External Controls

• Managing client expectations with changing business requirements and drive the Business Transformation objectives with the client Project Team
• Change Management and Contracts Management of the project
• Support the client and Accenture delivery operations team requirements to achieve the results.

· Service Delivery Operations Lead for Finance & Accounts BPO process which includes Accounts Payables, Order to Cash and General Accounting tower.

· Leading one of the major clients of Accenture in Oil field. Managing the R2R operations.

· Client Relationship Management and drive for organic growth of the business.

· Driving Projects across team and delivery centres to implement tools, analytics and process standardization.

· Supporting team and client on automation opportunities and new Analytics through Business Intelligence tools.

· Managing the people expectation/engagement, coach team/managers to enhance and empower their skills.

• Managed General Accounting, Accounts Payables and Order to Cash process
• Lead a team of 120 team members across 5 countries with multiple clients
• Managing and leading transitions starting from Due Diligence till stabilization of the process
• Driven analytics and process standardization projects
• In P2P, brought in $10 Million P&L impact through Early Payment Analytics.

• Managed General Accounting and Accounts Payables process
• Lead a team of 50 team members for Australia and New Zealand geography

· Managed complex new process transition across F&A towers and stabilized the delivery operations successfully within 3 months

· Handled overseas assignment at USA, China and Philippines for process transition, providing business solutions and streamlining the process.

· Supporting due diligence & solutioning for new business and managing key transitions.

· Lead and project managing the client business transformation of Balance Sheet Reconciliations process to implement the Blackline tool across 5 Accenture delivery center’s.

· Travelled to China and Philippines for process stabilization and improvements by sharing best practices.

· Travelled to Australia three times for Business and Client Relationship development, have been part of key Sales Orals in Sydney which brought in 20 FTEs work to Accenture.

• Accountable for seamless delivery of process and meeting daily client service level agreements in terms of productivity and quality
• Leading the efforts across managing various staff responsibility within relevant business service operation to include resource and capacity planning, recruitment, staff dialogue and training
• Managing the MIS requirements of the client and organization
• Proactively and efficiently looking after issues / concerns ensuring customer satisfaction
• Establishing quality standards and implementing stringent quality control systems as ISO 9001 and maintaining requisite documents delivering high quality standards
• Responsibilities include training the team members for delivering high performance and achieving assigned targets
• Devising new strategies for continuous improvement in the organization
• ACHIEVEMENTS
• First employee selected for process transition to UK
• Successful migration of four processes from UK
• Performance Excellence” award in July 2006
• Effective implementation of “LEAN” methodology
• Core team member for ISO-Certification
• Certified Internal Security Advisor
• Attended “OnTrac Managerial Effectiveness” training programme

• Entrusted with the task of payroll management of the company
• Work and coordinate with general accounting team for organizing monthly audits on the Health Insurance Bills
• Assigned with the responsibility of preparation of Bank Reconciliation Statements for the various bank accounts of U.S.

· Responsible for driving the preparation of various MIS reports.

· Reconciliation of various Bank accounts, Debtors and Creditors accounts and stock statements.

· Gained hands on experience in handling the Monitoring Funds & Follow-up of collections, Sales Tax works, Petty Cash handling, preparing cheques and inventory management.

· Laisoned with customers and suppliers for maintaining long term relationships.

• Responsible for driving the preparation of various MIS reports
• Reconciliation of various Bank accounts, Debtors and Creditors accounts and stock statements
• Gained hands on experience in handling the Monitoring Funds & Follow-up of collections, Sales Tax works, Petty Cash handling, preparing cheques and inventory management
• Laisoned with customers and suppliers for maintaining long term relationships.

· Ensuring compliance with accounting standards & procedures; reconciliation of various accounts & finalization of accounts within time bound schedules; preparing balance sheets and income tax works.

· Leading the efforts across providing help in Sales Tax assessment. Assigned with the responsibility of export details of receivables and duty drawback.