Rajkumar Rajan
Bangalore
Summary
Experienced Fleet Maintenance Manager with a proven track record in the automotive industry, specializing in after-sales service and repair. Expertise in optimizing vehicle uptime, enhancing service quality, and driving operational efficiency through strategic fleet management and maintenance operations. Proficient in cost control, budgeting, and P&L analysis, with a focus on maximizing resource utilization and minimizing downtime. Strong leadership skills in managing large teams of technicians, drivers, and support staff, fostering a culture of continuous improvement and excellence. Knowledgeable in various ERP systems, including SAP, Oracle, Maximo, DMS, and Skelta, for efficient fleet and asset management. Skilled in vendor management, warranty management, and accident repair processes, ensuring cost-effective and high-quality service delivery. Dedicated to health and safety compliance, implementing robust safety protocols and ensuring a safe working environment for all personnel. Excellent communication and problem-solving skills, with a proven ability to effectively manage cross-functional teams and stakeholders.
Overview
20
20
years of professional experience
14
14
Certifications
1
1
Language
Work History
National Fleet Maintenance Manager
Almarai - Saudi Arabia
09.2023 - 09.2025
- Managed fleet and asset management, compliance audits, and service activities across multiple countries, including own workshops and third-party vendors. Responsibilities included budgeting, cost control, quality assurance, and ensuring health and safety in the work environment.
- Directed maintenance operations for 7,000+ vehicles and equipment across the GCC.
- Ensured 98% fleet uptime for tractors, trailers, reefers, and LMVs through strong maintenance strategies.
- Supervised 500+ service units, ensuring optimal performance and minimal downtime.
- Led KPI reporting, performance reviews, and monthly operational analysis for informed decision-making.
- Developed and implemented SOPs to improve productivity and reduce downtime.
- Worked closely with OEMs and dealers on quality, warranty, and service improvement initiatives.
- Achievements:
- Consistently achieved a 98% uptime for a fleet of 7000 vehicles, minimizing operational disruptions.
- Improved maintenance cost-effectiveness by implementing strategic brand selection based on cost-per-kilometer (CPK) and performance analyses.
National Manager Workshop and Fleet
Naqel Express and Logistics company - Saudi Arabia
08.2021 - 08.2023
- Accountable for performance reports, monthly reports, budget compliance, KPI analysis, and overseeing insurance and risk assessment operations. Responsibilities also encompassed team leadership, recruitment, training, warranty claims, accident repairs, and project coordination.
- Managed a fleet of 4000+ commercial vehicles and 300+ service vehicles across 4 countries, optimizing maintenance activities and minimizing operational disruptions.
- Directed budgeting and cost control measures for vehicle maintenance, cooling units, trailers, and machines, resulting in cost-effective resource allocation.
- Administered service activities in multiple countries through own workshops and vendor partnerships, promoting service quality and efficiency.
- Reviewed fleet and asset management, compliance audits, service maintenance of automobile, heavy equipment's, hydraulics, electricals, insulated boxes and cooling units, plant maintenance, batching plant and Production SPM's.
- Led remote fleet maintenance and operations in 4 countries (KSA, UAE, Oman, Bahrain), ensuring process streamlining.
- Managed the Maintenance of Hydraulics of all Vehicles and Equipment, Eg: Tail Lifts, Tipping Cylinders and Mechanism, (Hyva, Anteo, Dholandia, HMF).
- Achievements:
- Achieved an overall uptime of 98.2% for tractors, reefers, and other vehicles and equipment, enhancing operational efficiency.
- Implemented effective fuel and tire life monitoring and KMPL tests, resulting in cost savings.
- Managed Warranty and Post warranty claims for all assets.
Fleet Operations Manager
MTC - Kuwait (Al Musairie National General Trading and Contracting Company, Ahmadi, Kuwait)
07.2017 - 06.2021
- Managed 1,500+ staff, including technicians, drivers, and support teams, ensuring smooth multi-site fleet operations. Oversaw route planning, fleet deployment, performance reports, KPIs, budget compliance, and monthly operational reviews. Led recruitment, training, evaluation, and workforce development for all technical and support personnel. Managed vendor, customer, and supplier relationships; handled contracts, AMCs, and customized service coverage. Supervised mobile service, breakdown support, warranty/post-warranty claims, body shop, accident repairs, and vehicle passing. Coordinated cross-department projects with higher management to ensure seamless operations and service delivery.
- Directed fleet and asset management, compliance audit, focusing on Trucks, Tippers, Concrete Mixer, Pumps, Bus, Light Vehicles, Equipment, Hydraulics, Cranes, Loaders, Generators, Excavators, Freezing Units and Insulated Boxes.
- Managed service Maintenance of Automobile, Heavy Equipments, Hydraulics, Electricals, Insulated Boxes and Cooling Units, Plant Maintenance, Batching Plant, and Production SPM's for GHQ and Arifjan projects.
- Managed Vehicle and Equipments rental & Leasing services, Contracts, Service Contracts, Pricing,and Availability.
- Oversaw the Maintenance of Hydraulics of all Vehicles and Equipments, Eg: Tail Lifts, Tipping Cylinders and Mechanism, (Hyva, Anteo, Dholandia, HMF).
- Oversaw Carrier and Thermo king Unit service and Box repairs (Dairy & Frozen Products Transport Vehicles).
- Managed remotely Fleet maintenance and operations in 4 countries (KSA, UAE, Oman, Qatar).
- Achievements:
- Directed risk management and insurance protocols for all fleet assets.
- Spearheaded vendor management, developing new vendor relationships for improved pricing, service, and quality.
- Led 24/7 emergency maintenance operations to minimize vehicle downtime.
- Administered service and maintenance, including body fabrication, FC works, preventive maintenance, and SS.
- Managed warranty and post-warranty claims with OE and dealers.
Fleet Manager / Maintenance Manager
GVK EMRI- Karnataka 108 (GVK EMRI)
12.2015 - 06.2017
- Accountable for recruitment, training, and management of 3000 drivers, technicians, assistants, and support staff, focusing on health and safety. Monitored key parameters, including fuel consumption, KMPL, R&M cost, and fleet uptime. Managed budgeting and cost control, manpower management, and all department coordination and sales support. Analyzed P&L reports and managed asset repairs and plant maintenance.
- Oversaw fleet and asset management for 784 Commercial Vehicles and LMV's, ensuring optimal operational readiness.
Workshop Manager
AMPL- Bangalore (PSN Group - Volvo Eicher Dealership)
08.2012 - 12.2015
- Accountable for budgeting and cost control, business development, and customer relationship management. Managed manpower, and drove revenue generation and recovery. Ensured productivity improvement, sales coordination, and analyzed P&L reports.
- Directed workshop operations, managing an average of 850 commercial vehicles monthly.
- Oversaw the fleet management of 325 Volvo and Eicher buses, ensuring optimal performance and maintenance schedules.
- Administered preventive and periodic maintenance for key fleet customers, minimizing downtime and maximizing vehicle lifespan.
- Coordinated service maintenance, aggregate overhauls, and chassis work to meet high-quality standards.
- Managed mobile service and breakdown assistance, providing timely support to customers.
- Administered warranty and post-warranty claims, and body shop and accident section.
Workshop Manager
Darwish Bin Ahmed And Sons LLC,(MAN-Dealer)
01.2008 - 06.2012
- Responsibilities included technical training of denters and painters, design and production planning, and process improvement. Managed bus and truck body building, chassis assembling, and vehicle inspection. Recruited and trained skilled technicians.
- Directed overall workshop operations, focusing on productivity analysis and coordination with insurance companies.
- Managed accident and body repairs for LMV (Honda, Mitsubishi, Nissan, Infiniti, GMC, Toyota) and HV, ensuring high-quality workmanship.
- Supervised cost estimation for accident repairs and conducted thorough surveys.
- Oversaw body and accident repair and alteration works for trucks, concrete mixers, and pumps.
- Provided technical training for service, accident repairs, and vehicle customization.
- Managed GHQ vehicle customization and service, accident repairs, and major overhauling.
- Vendor development and new machinery Implementation.
- Handled operations related to DOT Department transport vehicle maintenance.
Service Engineer
Trans Continental Industries LLC (Ashok Leyland & Bin Jabr Group)
09.2005 - 01.2008
- Responsibilities included monitoring material flow, developing processes for stage-wise production, and providing technical training. Accountable for proto model development and creation of bus coach drawings.
- Directed service and body repairs of Ashok Leyland buses and trucks.
- Managed fabrication of pre-assembly fixtures and structural components for assembly lines.
- Administered cost Estimation of Accident vehicles, Painting and Vehicle MVPI Passing.
- Undertook Work Process analyzing & work scheduling.
- Handled Material Monitoring for Sub Assembly and Production.
- Oversaw the CNC Programming and Development for Automated cutting Machines and Machine Centers.
Education
B. Tech - Mechanical Engineering
Mangalore University College, Mangalore University
01.2005
Diploma - Mechanical Engineering
Board Of Technical Education, Kerala University
01.2002
P.U.C - undefined
Kerala University
01.1999
S.S.L.C - undefined
SSLC Board
01.1997
Skills
Workshop Management
Certification
NEBOSH, IOSH, OSHA (NEBOSH, IOSH, OSHA - 2024)
Interests
Bike Riding, Fishing, Automotive Restoration, Vehicle Customization, Advanced Tools and Technologies
Accomplishments
- Achieved 98.2% Uptime In Naqel Express for a fleet of 4500 Vehicles and Equipment's
- Achieved 98% fleet uptime for 7000+ assets in Almarai Company (Truck, Trailer, CU, Equipment)
- Reduced maintenance cost through proper monitoring of KPI, CPK and Budget analysis
- Led multi-country fleet ops across 5+ GCC nations (GCC)
- Managed 1500+ staff & technicians without any Major issues
- Gained 20 Years of diverse experience in Automobile, Earth Moving equipment Stream
- Promotions and Appraisals received for dedicated service
- Maintained Good Employee retention and Motivated subordinated throughout my career
Skills
- Core Competencies: Fleet Operations Management, Maintenance Strategy Development, Budgeting & Cost Optimization, Vendor & Contract Management, Regulatory Compliance, Asset Lifecycle Management, Fleet Strategy & Performance Enhancement, Cost Reduction & Productivity Improvement, Stakeholder & Client Relationship Management, Continuous Improvement (Kaizen, Lean Concepts), Multicultural & Multilingual Team Management, Technical Diagnostics & Problem Resolution, Recruitment and Technical Training
- Soft Skills: Leadership & Team Management, Crisis & Incident Management, Communication & Interpersonal Skills, Safety Awareness & Compliance Discipline, Vendor Development and Management, Negotiation and Price comparison, Conflict Resolution & Negotiation, Productivity and Time Management
Personal Information
- Nationality : Indian, Marital Status : Married, Age / DOB : 08-06-1981
- Languages known : English, Hindi, Arabic, Kannada, Tamil, Urdu and Malayalam
- Computer Skills : MS Office, Oracle, SAP, DMS, MAN CAT, Matrix, VAG, Maximo, ERP, Manvis, Skelta, SF, Tech Tools...etc
- Driving Licence : Indian, Saudi, Kuwait, Oman and UAE.
- Attestations : Indian, KSA - SCE, UAE, Kuwait and Qatar.
- Health and Safety : NEBOSH, IOSH, OSHA.
- Other Courses : Six Sigma Black Belt, Project Management, Effective Leadership.
New Technologies and Tools
interested in Advanced Technologies and Tools
Timeline
National Fleet Maintenance Manager
Almarai - Saudi Arabia
09.2023 - 09.2025
National Manager Workshop and Fleet
Naqel Express and Logistics company - Saudi Arabia
08.2021 - 08.2023
Fleet Operations Manager
MTC - Kuwait (Al Musairie National General Trading and Contracting Company, Ahmadi, Kuwait)
07.2017 - 06.2021
Fleet Manager / Maintenance Manager
GVK EMRI- Karnataka 108 (GVK EMRI)
12.2015 - 06.2017
Workshop Manager
AMPL- Bangalore (PSN Group - Volvo Eicher Dealership)
08.2012 - 12.2015
Workshop Manager
Darwish Bin Ahmed And Sons LLC,(MAN-Dealer)
01.2008 - 06.2012
Service Engineer
Trans Continental Industries LLC (Ashok Leyland & Bin Jabr Group)
09.2005 - 01.2008
Diploma - Mechanical Engineering
Board Of Technical Education, Kerala University
P.U.C - undefined
Kerala University
S.S.L.C - undefined
SSLC Board
B. Tech - Mechanical Engineering
Mangalore University College, Mangalore University