Rajkumari Singh
Mundka
Summary
Dynamic professional with experience as an Admission Executive at Kaplan International Pathways, excelling in organizational leadership and effective communication. Proven ability to enhance client relationships and optimize data collection systems. Strong problem-solving skills complemented by a collaborative approach, ensuring high-quality outcomes in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Admission Executive (Intern)
Kaplan international pathways
New Delhi
11.2024 - Current
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Assessed programs to identify risks or problems to determine appropriate responses.
- Database management.
- Developed and implemented data collection systems and strategies to optimize statistical efficiency and data quality.
- Organized and facilitated regular meetings with senior management teams.
HR Administrator
INTERACTIVE SOLUTIONS INDIA PRIVATE LIMITED
New Delhi
03.2022 - 01.2023
- Developed job descriptions, job postings, and recruitment materials.
- Prepared payroll information based on approved timesheets each week.
- Resolved conflicts between employees in a timely manner.
- Handled employee grievances or complaints in accordance with company policies and procedures.
- Reviewed resumes and applications submitted by potential candidates for open positions.
Customer Service Executive
NIVEA
New Delhi
08.2019 - 02.2022
- Developed strong relationships with customers by providing knowledgeable advice on products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Explained benefits and advantages of different product and service offerings to customers.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Education
Bachelor of Arts - Social Sciences
Indira Gandhi National Open University University
Delhi06-2023
aviation diploma - Aviation, Hospitality And Travel Management.
Frankfinn Institute of Air Hostess Training
New Delhi08-2021
Skills
- Data collection
- Organizational leadership
- Customer relationship management
- Team collaboration
- Effective communication
- Problem solving
- Administrative skills
- Sales expertise
- Negotiation skills
- Product analysis
- Interpersonal skills
- Executive support
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Affiliations
- Painting
- photography
Accomplishments
- Consistently exceeded monthly sales targets
- Product trainee at Nivea
Certification
- Diploma in Computer Applications
Timeline
Admission Executive (Intern)
Kaplan international pathways
11.2024 - Current
HR Administrator
INTERACTIVE SOLUTIONS INDIA PRIVATE LIMITED
03.2022 - 01.2023
Customer Service Executive
NIVEA
08.2019 - 02.2022
Bachelor of Arts - Social Sciences
Indira Gandhi National Open University University
aviation diploma - Aviation, Hospitality And Travel Management.
Frankfinn Institute of Air Hostess Training