Innovative software developer with several years of hands-on experience designing and testing applications. Well-versed in agile methodologies and coding languages. Dedicated to developing creative solutions to meet business goals and requirements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive -
Torrent Pharma
Dahej
07.2023 - Current
Provided hands-on technical assistance and guidance to end users, resolving software-related issues in a timely and effective manner.
Diagnosed user-reported problems by analyzing logs, system behavior, and user inputs to ensure minimal downtime.
Delivered training sessions and created documentation to help users understand system functionality, best practices, and troubleshooting steps.
Maintained and optimized backend systems to ensure smooth operations and high availability of applications.
Monitored application performance, identified bottlenecks, and implemented optimizations to improve system reliability and efficiency.
Developed error-handling features that provided users with immediate feedback, reducing operational mistakes.
I.T Analyst -
Tata Consultancy Service
Ahmedabad
11.2021 - 07.2023
Provide support to business to manage supply chain at supplier, warehouse and store
Helped to maintain customer satisfaction
Conducted tests and evolution of new technologies to maintain function and performance.
Senior Software Engineer -
Casepoint Pvt. Ltd
Surat
01.2021 - 11.2021
Developing and enhancing the feature of the product.
Merged code on the different environment.
Identified patterns in customer complaints and provide technical support.
Provide technical and product training to new members.
Resolved tickets with comprehensive bug fixes.
Software Engineer -
SSM Infotech Solution Pvt Ltd
Surat
09.2016 - 12.2020
Design and develop new software applications and features, from concept to deployment.
Collaborate with cross-functional teams to define, design, and ship new functionality.
Ensure software solutions are scalable, secure, and optimized for performance.
Improve and extend existing software systems based on user feedback and evolving business requirements.
Refactor legacy code and integrate new technologies to improve system performance and maintainability.
Provide ongoing technical support to troubleshoot and resolve issues in production systems.
Collaborate with customer-facing teams to resolve critical issues and ensure high availability of applications.
Production Planning and Control /Procurement Manager at TORRENT PHARMA PHILS INCProduction Planning and Control /Procurement Manager at TORRENT PHARMA PHILS INC