Summary
Overview
Work History
Education
Skills
Projects
Languages
Personal Information
Accomplishments
Languages
Certification
Timeline
Generic

RAJNEESH TYAGI

Noida

Summary

Distinguished AWS Senior Lead Consultant with 15+ years of expertise in Cloud Architecture, DevOps, and Platform Engineering, specializing in large-scale telecommunications and e-commerce transformations. Proven track record of leading mission-critical projects, including AWS's largest telco implementation supporting 90M subscribers and the US's first cloud-native 5G network. Demonstrated expertise in architecting and implementing innovative solutions reducing deployment times by 88% and achieving $1.2M+ annual cost savings. AWS-certified professional holding 4 certifications, recognized with multiple 'AWSome Builder' awards and a 'Delivery Excellence Award'. Passionate about mentoring, having guided 5 DevOps builders to achieve AWS certifications and publish technical patterns. Pioneer in GenAI implementation, successfully leading AWS GameDay events and contributing to $15M+ in business opportunities. Known for building scalable, vendor-agnostic solutions that drive operational excellence and innovation across global enterprises.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Lead Consultant

Amazon Web Services
04.2021 - Current
  • Established infrastructure, including CI/CD pipeline and EKS, for various ISVs on AWS cloud.
  • Configured AWS Control Tower and Landing Zone to facilitate new ISV onboarding.
  • Developed comprehensive CI/CD setup using Service Catalog, AWS CodeCommit, CodePipeline, CodeBuild, and AWS CDK.
  • Created and managed deployment pipelines for production, development, staging, and testing environments.
  • Deployed cloud-native functions on AWS EKS utilizing Helm charts.
  • Designed maintenance and upgrade strategies for EKS infrastructure.
  • Managed build, release, and configuration of production systems while resolving build issues collaboratively.
  • Troubleshot EKS orchestration issues and proposed architecture enhancements.

Technical Lead (DevOps)

PureSoftware Pvt. Ltd.
Noida
07.2019 - Current
  • Directed release and deployment processes for Encore Capital Group, a leading US firm.
  • Provided 24/7 administration and support for deployment activities.
  • Collaborated with vendors and vertical teams to resolve critical issues promptly.
  • Managed code repositories (Git, SVN, BitBucket), including merging, branching, and maintenance.
  • Analyzed manual tasks for automation potential using Ansible.
  • Automated deployment and management of AWS cloud-based production systems to ensure performance and security.
  • Oversaw build, release, and configuration management of production systems, resolving build issues effectively.
  • Conducted system troubleshooting across platforms, recommending architecture and process improvements.

Operations Lead

Nuance Communication Inc.
Noida
10.2014 - 07.2019

Led deployment and maintenance of application across India.

Finalized techniques based on application specifications to deliver customized client solutions.

Managed 24/7 administration and support for databases, applications, and Linux servers.

Collaborated with vendors and internal teams to resolve critical issues swiftly.

Automated and managed AWS cloud-based production systems to ensure performance and security.

Directed build, release, and configuration management, resolving build issues effectively.

Conducted pre-production acceptance testing to ensure product quality.

Executed system troubleshooting across platforms, recommending architectural and process improvements.

Operations Support Engineer

mCarbon Tech Innovation Pvt. Ltd.
Noida
02.2010 - 09.2014

Delivered mission-critical Value Added Services (VAS) solutions for major Indian telecom operators, serving millions of subscribers.

Architected and developed End-of-Call Notification System processing over 10 million transactions daily, enabling real-time balance updates via SMS.

Designed and implemented Interactive Voice Response (IVR) solutions handling over 500,000 daily calls, enhancing self-service and reducing support costs by 30%.

Built robust middleware integrations with telecom billing systems and SMS gateways using Java, achieving 99.99% uptime.

Optimized database performance using SQL for high-volume transactions, decreasing response time by 40% through query optimization.

Implemented fault-tolerant architecture with load balancing and failover capabilities to ensure service availability during peak periods.

Utilized Java and SQL languages for developing scalable telecom solutions.

  • Employed REST APIs and Web Services for seamless integration across platforms.

Education

B.Tech - Computer Science Engineering

SDDIET
Panchkula
01.2008

Skills

GitOps and CI/CD tools

  • Infrastructure as code
  • Configuration management
  • Containerization and orchestration
  • Monitoring and observability
  • DevSecOps practices
  • Security scanning tools
  • Compliance and governance
  • Container security solutions
  • GenAI and ML operations

Machine learning development

  • Machine learning operations
  • Automation and scripting languages
  • Version control systems
  • Cloud platforms and services

Projects

iCLM (Interactive Customer Life Cycle Management), H3i Indonesia, 01/01/17 - 07/01/19, Oracle, PolyHedra, ELK, Linux (Redhat) Server, Shell Script, Apache Tomcat, Nuance i-CLM solution has the capability to run online as well as offline campaigns based on the KPIs and real time 'trigger or event' perform by end users., Engaged in deployment and maintained application; extended 24 7 L2 & L3 level support to customer., Provided end-to-end service management as owner of the product; engaged in configuring bash scripts to monitor application. iPCA (Interactive Pre-Call Announcement), Bharti Airtel, 11/01/16 - 07/01/19, Oracle, PolyHedra, Linux (Redhat) Server, Shell Script, Docker, Ansible, ELK, Git, Jenkins, iPCA platform provides an interactive campaign inserts in the traditional user first call of the day., Engaged in deployment and maintained application Pan India; extended 24 7 L2 & L3 level support to customer., Provided end-to-end service management as owner of the product. Interactive End of Call Notification (iEoCN)/iBOD/RN/MBC/Data Cash back, Bharti Airtel, 08/01/14 - 07/01/19, Ansible, Jenkins, Docker & Swarm, MySQL, Oracle, PolyHedra, ELK, Linux (Redhat), Shell Script, iEoCN & BOD platform provides interactive campaign inserts in the traditional end of call notifications & Balance on demand., Engaged in deployment and maintained application Pan India using DevOps; extended 24 7 L2 & L3 level support to customer., Managed AWS cloud services; provided end-to-end service management as owner of the product. Interactive End of Call Notification, Vodafone, 01/01/17 - 07/01/19, Ansible, Jenkins, Git, MySQL, PolyHedra, Linux (Redhat) Server, Shell Script, ELK, Zabbix, iEoCN platform provides interactive campaign inserts in the traditional end of call notifications., Engaged in deployment and maintained application Pan India; extended 24 7 L2 & L3 level support to customer., Managed AWS cloud services like Autoscaling and Classic ELB. USP (Universal Subscription Portal)/Tata Start-Stop Service, Tata Teleservices, 04/01/12 - 02/01/13, USP platform provides the centralized gateway to offer the VAS services of multiple vendors to customers. Subscription Manager, Tata Docomo Vodafone DNC, Vodafone BSNL VAS Services (59595 & 59898), BSNL mHealth & Astro Sagar, Bharti Airtel

Languages

  • English
  • Hindi

Personal Information

Date of Birth: 01/28/87

Accomplishments

Received AWS Legend Award for contribution in aws role

Languages

Hindi
First Language
English
Proficient (C2)
C2

Certification

  • AWS Solution Architect Professional
  • AWS Machine learning speciality
  • AWS Developer associate
  • AWS sysops Associate
  • Terraform Associate
  • AWS GenAI associate

Timeline

Senior Lead Consultant

Amazon Web Services
04.2021 - Current

Technical Lead (DevOps)

PureSoftware Pvt. Ltd.
07.2019 - Current

Operations Lead

Nuance Communication Inc.
10.2014 - 07.2019

Operations Support Engineer

mCarbon Tech Innovation Pvt. Ltd.
02.2010 - 09.2014

B.Tech - Computer Science Engineering

SDDIET
RAJNEESH TYAGI