To ensure smooth running of operations and coordinate with team to create a productive working environment which will help to boost a healthy growth in my respective career along with the company.
Overview
9
9
years of professional experience
Work History
Assistant Manager
SHASHI CATERING SERVICES PVT
GUJARAT
01.2025 - Current
Assisted in managing team schedules to ensure optimal coverage and productivity.
Coordinated staff training sessions to enhance customer service skills and product knowledge.
Collaborated with management to implement new operational procedures for efficiency.
Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
Conducted performance evaluations to provide feedback and support employee development.
Organized team meetings to communicate goals, updates, and expectations effectively.
Supervised daily operations including scheduling shifts, assigning duties.
Ensured compliance with safety regulations and company policies.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Resolved conflicts between team members in an effective manner.
ASSISTANT MANAGER OPERATION
DOMINOS PIZZA, JUBLINAT FOODS COMPANY
10.2023 - 12.2024
My current role is to provide managerial assistance to the store’s General manager in running and implementing operating standards in the restaurant, to ensure customer satisfaction by delivery of service quality norms.
Assisted in managing daily operations and staff scheduling.
Trained new team members on customer service standards.
Coordinated inventory management and restocking of supplies.
Implemented promotional strategies to enhance customer engagement.
Ensured compliance with health and safety regulations during food preparation.
Resolved customer complaints to maintain service excellence.
Facilitated team meetings to improve communication and workflow efficiency.
Maintained up-to-date knowledge of company products and services.
GUEST HOUSE MANAGER
FORTUNE HOSPALITY SERVICES
06.2022 - 12.2022
I am hereby adding my daily responsibilities as Guest House Manager that include ensuring proper food preparation and service, update cleaning and maintenance of the property, daily occupancy report, record keeping and documentation, staff training and briefing, resolving the guest complaints along with hygiene and safe work practices, and as well manpower management.
ASSISTANT MANAGER
SHASHI CATERING SERVICES PVT. LTD.
05.2020 - 05.2022
My experience at Shashi Catering Services encompasses daily canteen operations, maintaining hygiene, food preparation and food service, following and verification of checklist parameters of respective areas, staff briefing and training, Daily equipment Indents, canteen Follow ups with supervisors, complaint resolving and safe work practices.
ASSISTANT MANAGER
FOOD PATH RESTAURANT
07.2019 - 03.2020
Company Overview: [F&F ADVISORIES]
My Job Role here included Customer handling, Recording orders, Checking the food and service quality, Hygiene Check.
[F&F ADVISORIES]
INSIDER DUTIES
DOMINOS PIZZA
01.2019 - 06.2019
Company Overview: [SAUDI ARABIA]
My work profile at Domino’s comprised of receiving orders, pizza preparation, are setup, resolving customer complaints.
[SAUDI ARABIA]
F&B ASSOCIATE
THE LALIT, MUMBAI
01.2017 - 01.2018
Worked as F&B Associate in Banquet, Worked with 24
7 Coffee SHOP, TABLE setup, hall setup, event handling.
Education
B.Sc. - HOTEL MANAGEMENT AND Tourism Studies
YASHWANTRAO CHAVAN UNIVERSITY
Mumbai
01.2017
H.S.C - COMMERCE
Vidyaniketan Junior College
Mumbai
01.2012
board -
don BOSCO
mumbai
01.2010
Skills
Handling Customers and Clients
Accepting Challenges
Adapting Nature
Team leadership
Specialization in VIP Service
BAR COUNTER Setup
Food Service Management
Event Management
Staff Handling
Training
Team management
Customer service
Inventory management
Employee training
Staff scheduling
Time management
Problem solving
Quality assurance
Languages
English
Hindi
Marathi
Malayalam
Personal Information
Date of Birth: 02/03/94
Gender: Male
Marital Status: Single
Religion: Hindu
Training And Additional Qualifications
Personal safety and social responsibilities training program