Rajni Jha
Bangalore
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Coordinator- Admin-IT
Lufthansa Technik Services India Pvt Ltd.
Bangalore
04.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
Senior Executive Admin-IT
Lufthansa Technik Services India Pvt Ltd
Bangalore
04.2019 - 03.2023
- Cultivated interpersonal skills by building positive relationships with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
Executive Admin-IT
Lufthansa Technik Services India Pvt Ltd
Bangalore
01.2014 - 03.2019
- Prepared new hire letters, employee contracts, and corporate policies.
- Organized company-wide events designed to boost employee morale.
- Updated HR database with new employee information, changes in benefits, and other details.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
- Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
- Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
- Hands on experience in SAP Finance module, Handled Petty cash, vendor payment, employee travel account, Voucher preparation, P2P, booking and account closure etc in SAP.
- Prepared daily, monthly Reporting, reconciliation of cash & bank, vendors and other accounts as per general ledger.
- Complied with established internal controls and policies.
- Event Planning during the year i.e Company event, local festivals, employee birthday celebration etc.
- Managed day to day administration like attendance, Time Punching, Meeting etc
- Procurement non aircraft component, assets and IT peripherals other office need.
- Office asset, IT Peripherals and other stock maintenance
- Managed Housekeeping staff & Supplies (Hygiene)
- Security of the premises (Security Guards etc)
- Track of Movement of people & Material - People by attendance, Material by Gate pass & authority
- Vendor management Contract vendors for AC, Repair work, Travel & Ticketing etc
- Handling IT related task, coordination with vendors (providing IT Infrastructure)
- · Providing LAN ID for new Employee
- · Resolving IT related issues with the help of IT head office at Germany.
Admin executive
AIR-TECH ENGINEERS
Lucknow
07.2010 - 03.2012
- Managing day to day administrator like attendance, Time Punching, Meeting etc
- Preparing various MIS
- Preparing purchases for offices and approvals
- Managing Housekeeping staff & Supplies (Hygiene)
- Security of the premises (Security Guards etc)
- Track of Movement of people & Material - People by attendance, Material by Gate pass & authority
- Vendor management Contract vendors for AC, Repair work, Travel & Ticketing Purchases
- Daily Reporting
- Daily Billing.
ACCEL Frontline Services Ltd.
12.2007 - 06.2010
- Coordination with Engineer as well as Customers
- Coordination with Regional as well as Head Office
- Daily Reporting
- Daily Billing
- Handling accounts related works
- Involvement in all the other divisions (memory products, mobiles, IT Peripheral)
- Knowing all the operations of our branch as well as whole organization
- All types of payment follow up like AMC, Sales closure
- Follow-up with ASPs and different vendors
- (Xerox, Brother, Lexmark, Kodak & View sonic)
- Handling all escalations received from customer & vendor.
Office Trainee
Adonis Electronics Pvt. Ltd. (ONIDA)
09.2006 - 09.2007
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
Education
MBA - Business Administration
Sikkim Manipal University
Lucknow09.2011
Graduation - Economics
Lucknow University
Lucknow03.2006
Intermediate - Science, Biology
Allahabad Board
Lucknow03.2003
High School -
Bihar Board
Patna03.2001
Skills
- Decision-Making
- Organization and Time Management
- Multitasking Abilities
- Critical Thinking
- Problem-Solving
- Interpersonal Communication
- Self-Motivated
- Teamwork and Collaboration
- Flexible and Adaptable
- Scrum Methodology
- SAP HR and finance Modules
- Hands on Experience of O365 tools
- Win XP Win7 Win 81 Win 10
About Myself
- Date of Birth: 12/07/1985
- Gender: Female
- Nationality: Indian
- Father's Name: Shri Krishna Kumar Jha
- Marital Status: Married
Certification
- Have done A1 certification in German language in year 2015.
- Completed Aviation General Familiarization from Lufthansa Technical Training GmbH in 2020.
- ADCA, 01/01/2005
Accomplishments
- Developed VBA codes to develop inventory tracking spreadsheets, Forms like employee claim submission, invitation letters etc.
- Supervised team of facility, security & administrative staff members.
- Handled office location move project 3 times:- 100 seater office in 2014, 200 seater in 2018 additional 100 seater in 2023.
- Handled Windows 10 migration for 200 employees in 2019.
- Performed o365 migration for 300 plus employees & trained them as a key user.
Cooking
As i am a homemaker i like cooking and it helps me to stress free too. I am vegetarian and cook non-veg dishes really well (best part is i don't taste food while cooking.)
Additional Information
- Participated in 2nd Edition of Facility World Summit in 2019.
- Visited Hamburg (Germany)- in 2015 for Lufthansa Gen Fem Training, 2017 for IT training, in 2019 for Lufthansa insurance training.
- Been NCC cedit for 2 years in 2005 & 2006,
- Done Advance Diploma in Computer application in 2005
Languages
German
Beginner (A1)
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Coordinator- Admin-IT
Lufthansa Technik Services India Pvt Ltd.
04.2023 - Current
Senior Executive Admin-IT
Lufthansa Technik Services India Pvt Ltd
04.2019 - 03.2023
Executive Admin-IT
Lufthansa Technik Services India Pvt Ltd
01.2014 - 03.2019
Admin executive
AIR-TECH ENGINEERS
07.2010 - 03.2012
ACCEL Frontline Services Ltd.
12.2007 - 06.2010
Office Trainee
Adonis Electronics Pvt. Ltd. (ONIDA)
09.2006 - 09.2007
MBA - Business Administration
Sikkim Manipal University
Graduation - Economics
Lucknow University
Intermediate - Science, Biology
Allahabad Board
High School -
Bihar Board
- Have done A1 certification in German language in year 2015.
- Completed Aviation General Familiarization from Lufthansa Technical Training GmbH in 2020.
- ADCA, 01/01/2005
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