Rajni Rautela

Ideas Kitchen

01.2012 - 11.2016

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Answered central telephone system and directed calls accordingly.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Handled cash transactions and maintained sales and payments records accurately.
Managed multiple tasks and met time-sensitive deadlines.
Corresponded with clients through email, telephone, or postal mail.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.