RAJNI SHARMA
NEW DELHI
Summary
Enthusiastic professional with focus on retail management and customer service. Possess ability to drive sales growth, team productivity and store operations improvement. Bring unique skill set in staff training, inventory management and visual merchandising to enhance store performance and customer experience.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Assistant store manager
Coach, DLF Emporio
New Delhi
04.2017 - Current
- Managed daily store operations, ensuring seamless customer experience
- Consistently exceeded sales targets, driving revenue growth
- Trained and mentored teams to enhance sales and customer service skills
- Implemented visual merchandising strategies to boost brand presence
- Built strong relationships with high-end clients, fostering loyalty
- Collaborated with regional teams to execute events and promotions
- Maintained inventory control, minimizing losses and optimizing stock
Fashion consultant
Aldo, Pacific mall, Delhi
New Delhi
04.2015 - 03.2017
- Nominated as trainer for store team
- Responsible for store VM
- Building relation with clients for exceptional customer service
- Won Employee of the Month 4 times
Education
Bachelor of Commerce -
Delhi University
04.2012 - 03.2015
Higher Secondary -
CBSE Board
New DelhiSkills
- Luxury Retail Management
- Sales and Customer Service
- Visual Merchandising
- Inventory Management
- Team Leadership and Training
- Event Planning and Execution
- Client Relationship Building
Accomplishments
- Won Store VM award
- Won Brand Ambassador award
- Qualified in Rock & Rap program
Timeline
Assistant store manager
Coach, DLF Emporio
04.2017 - Current
Fashion consultant
Aldo, Pacific mall, Delhi
04.2015 - 03.2017
Bachelor of Commerce -
Delhi University
04.2012 - 03.2015
Higher Secondary -
CBSE Board
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