Rajnikant Pujari

Have used DMAIC procedure.

1 - Conducts RCA, feedback, coaching and RTW.

2 - Closing appeals on priority.

3 - One on one's with the admins to understand the area of improvements.

4 - Taking Training on the policies if required.

5 - Doubt solving sessions with the team.

6 - Regular huddles to understand the trend.

7 - Conducting PKT and SKT so everyone can be on the same page.

8 - Being a Quality analyst I take care of my team and my companies quality percentage by making sure all the policies were being used and are applied where ever its required.

9 - Works by collecting the associates data on a weekly basis so to understand the areas of improvement and also to maintain the Quality.

Have worked for client Google wherein I was a QA handling Google ads and and have closely worked with ad tech team.

1 - Worked on different tools like CRT, YURT, YT Flows.

2 - Support the team to bridge the gap.

3 - Calibration with clients for grey area updates.

4 - Side by side audits and Compliance audits.

5 - Always in touch with latest updates and passing the same to the team.

6 - Dashboard Audits, Closing Appeals, conducts PKT, SKT, PAA Conducts calibration, Feedback, Coaching, RCA with admins.

Have worked for client Google wherein i have worked in all fields of youtube content like Hate, harassment, Graphics and Adult, yt kids, minor comments and suicide queue.

1 - Worked on different tools like CRT, YURT, YT Flows.

2 - Worked on multiple Queue’s (Indian languages, user appeals and YouTube accounts)

3 - Use to directly deal with the youtube channel owners when any of our policies were not being followed.