RAJNIKANT SEN
Housekeeping Supervisor
Dubai
Summary
Enthusiastic Housekeeping Supervisor offering 6 years of hospitality experience. Dedicated to providing high-quality, efficient housekeeping operations in support of guest needs.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Housekeeping Supervisor
Jumeirah Dar Al Masyaf
Dubai
09.2023 - Current
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Safeguarded hotel assets through proper care of linens, furnishings, and equipment during routine cleaning procedures.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
- Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
Housekeeping Supervisor
Bahi Ajman palace
Ajman
11.2022 - 09.2023
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Motivated team members to deliver optimum results, leading by example through positive interactions with guests and staff.
- Examined rooms, lounge areas and stairways to determine cleaning requirements and maintain safe and aesthetically appealing appearance and standards.
- Tracked absences and punctuality to determine timekeeping records and find replacements for cleaning tasks.
Housekeeping Assistant
The oberoi dubai
Dubai
09.2021 - 11.2022
- Completed all cleaning tasks as requests by management within set timeframes and to high-quality standards.
- Kept bathrooms clean and sanitary by disinfecting baths, sinks, showers and toilets after use.
- Cleaned glass, mirrors and other reflective surfaces using specialised cleaners and polishers.
- Delivered extra linen, paper products and toiletries to guests upon request.
- Managed linen trolley, keeping it neat and organised.
- Cleaned guest rooms and changed linen to high standards.
Housekeeping Assistant
The oberoi bengaluru
Bengaluru
12.2018 - 08.2021
- Kept bathrooms clean and sanitary by disinfecting baths, sinks, showers and toilets after use.
- Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Welcomed guests, provided answers to questions and anticipated service needs.
- Maintained security, ensuring each guest room was locked after performing housekeeping services.
Education
Master of Science - Hotel management
Lovely professional university
Punjab, India 06.2016 - 08.2018
Bachelor of Business Administration -
APS university
Rewa, India 07.2013 - 06.2016
Skills
Employee trainingundefined
Timeline
Housekeeping Supervisor
Jumeirah Dar Al Masyaf
09.2023 - Current
Housekeeping Supervisor
Bahi Ajman palace
11.2022 - 09.2023
Housekeeping Assistant
The oberoi dubai
09.2021 - 11.2022
Housekeeping Assistant
The oberoi bengaluru
12.2018 - 08.2021
Master of Science - Hotel management
Lovely professional university
06.2016 - 08.2018
Bachelor of Business Administration -
APS university
07.2013 - 06.2016
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