Dynamic team leader with a proven track record at Flipkart, excelling in data analysis and employee training. Successfully mentored teams to enhance performance, driving significant sales growth. Adept at relationship building and problem-solving, I foster a collaborative environment that empowers teams to achieve ambitious goals.
• Led team meetings to delegate tasks, assign workloads, and communicate changing priorities.
• Verified that teams carried out tasks in compliance with company regulations.
• Remained knowledgeable in the latest guidelines and best practices to ensure delivery of regulatory-compliant service. Managed and mentored a team of eight to deliver exceptional services.
• Maintained excellent employee relationships by cultivating a supportive, positive and helpful working environment.
• Responsible for maximizing the Sales and Profit of Categories such as Watch and LTA category.
•Analyzing sales data to identify patterns and trends, and making adjustment to the category strategy as needed to meet the GMV Targets.
• Working with marketing and other teams to develop and execute promotions and campaigns to drive sales by attracting relevant traffic.
• Managed client inquiries with exceptional
professionalism and enthusiasm to maintain trust and reliability.
• Sourcing and Selecting Products to be sold within the Category, and Negotiating with Suppliers for the best Quality and Prices
.Ensure active participation of Sellers/Vendors in all Promotional Sale events across the platform.
• Oversaw maintenance of client notes on internal CRM system to facilitate future strategiesand key results.
• Prepared reports and presentations detailing business development activities and out lining new initiatives.
• Planned and developed winning strategies to increase sales, expand territories and boost market positioning.
• Improved business prospects by unearthing root causes of recurring issues and developed impactful solutions.
• Created short-term and long-term goals for business team to achieve objectives