Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Responsibilities
Abilities and Strengths
Disclaimer
Generic
Rajnish kumar

Rajnish kumar

Sitamarhi

Summary

To become a part of an organization where I can work with group of people, which will help me to explore myself fully and realize my potential, willing to work as a key player in challenging and creative environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

HOUSEKEEPING MANAGER

CROWNE PLAZA (AN IHG HOTEL) GREATER NOIDA
12.2023 - Current
  • Company Overview: Features 398 Keys including Apartments and suits.

ASSISTANT MANAGER HOUSEKEEPING

Hyatt Regency Amritsar
12.2022 - 12.2023

ASSISTANT MANAGER HOUSEKEEPING

Hyatt Regency Amritsar
12.2022 - 12.2023

ASSISTANT MANAGER HOUSEKEEPING

CROWNE PLAZA (AN IHG HOTEL) GREATER NOIDA
06.2022 - 11.2022
  • Company Overview: Features 398 Keys including Apartments and suits.

HOUSEKEEPING EXECUTIVE

TAJ HOTEL & CONVENTION CENTRE AGRA
03.2018 - 06.2022

TEAM LEADER

HYATT AMRITSAR
12.2014 - 01.2018

Education

Bachelor - Hotel Management

IHM HAJIPUR
01.2013

Higher Secondary - undefined

RSS SCIENCE COLLEGE, DUMRA
01.2009

Matriculation - undefined

MP HIGH SCHOOL, SITAMARHI
01.2006

Skills

  • Good knowledge of modern housekeeping techniques and the latest in cleaning technology, hygiene & safety standards
  • Knowledge of various chemicals and cleaning equipment
  • Sound knowledge of Opera & Oracle i-procurement Orion
  • Knowledge of MS office & Micros Software
  • Knowledge of Triton Software (Housekeeping)
  • Training and mentoring (Certified Departmental Trainer)

Certification

  • Certified Departmental Trainer

Timeline

HOUSEKEEPING MANAGER

CROWNE PLAZA (AN IHG HOTEL) GREATER NOIDA
12.2023 - Current

ASSISTANT MANAGER HOUSEKEEPING

Hyatt Regency Amritsar
12.2022 - 12.2023

ASSISTANT MANAGER HOUSEKEEPING

Hyatt Regency Amritsar
12.2022 - 12.2023

ASSISTANT MANAGER HOUSEKEEPING

CROWNE PLAZA (AN IHG HOTEL) GREATER NOIDA
06.2022 - 11.2022

HOUSEKEEPING EXECUTIVE

TAJ HOTEL & CONVENTION CENTRE AGRA
03.2018 - 06.2022

TEAM LEADER

HYATT AMRITSAR
12.2014 - 01.2018

Higher Secondary - undefined

RSS SCIENCE COLLEGE, DUMRA

Matriculation - undefined

MP HIGH SCHOOL, SITAMARHI

Bachelor - Hotel Management

IHM HAJIPUR

Awards

I was recognized by my General manager in Town hall (to achieve the highest number of appreciation by guest on trip advisor /Medallia)

Responsibilities

  • Managerial Responsibilities :-
  • Assist the Executive Housekeeper in planning and budgeting the revenues and costs for the housekeeping department.
  • Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
  • Assist in developing staff through training, coaching and development.
  • Operational Responsibilities :-
  • Supervise and direct the daily activities of staff so as to enable the efficient and smooth operation of the department.
  • Implement laid down service standards regarding cleanliness, amenities and maintenance in rooms and public areas and ensure adherence to these.
  • Efficiently use and manage the inventory of supplies, linen and equipment.
  • Assist in monitoring and controlling consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning supplies.
  • Ensure thorough and regular monitoring of constant guest feedback, prompt, efficient and accurate service to all guests.
  • Plan and implement preventive maintenance and cleaning schedules for rooms and public areas.
  • Review the monthly business/occupancy reports and assist the Executive Housekeeper in developing a work plan.
  • Assist the Executive Housekeeper in monitoring staff productivity.
  • Ensure that all the operational standard procedures/guidelines set for all.
  • Inspect guestrooms (VIPs) and monitor super room cleaning.
  • Processes/activities/situations are followed (Key Control, Lost & Found etc.).
  • Co-ordinate with the Front Office on releasing of rooms and special guest requests.
  • Co-ordinate with the Engineering department in the area of repair & maintenance, refurbishment, renovation etc.

Abilities and Strengths

  • Ability to lead and motivate a team.
  • Capable to handle crucial and pressure situation.
  • Self-confidant and motivated team player.
  • Innovative & willing to learn new things.

Disclaimer

I hereby declare that the said information are true and correct with the best of my knowledge. 


Rajnish Kumar                                                                                                                                       Place: Greater Noida                                                                                                                              

Rajnish kumar