Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Pre Sales Representative
Bonito Design Private Limited
01.2024 - Current
Led pre-sales efforts for a leading interior design firm specializing in residential & commercial projects
Collaborated closely with the sales team to understand client needs and design customized solution that aligned with their requirements
Built and maintained strong relationships with clients, architects, interior designers, contractor and other stakeholder serving as a trusted advisor and point of contact for technical inquiries and support
Conducted market research and competitive analysis to identify new opportunities, trends, and potential area for growth, providing insights and recommendations to inform sales and marketing strategies
Tracked and analyzed pre-sales activities, including lead generation, customer interaction and proposal success rate providing reports and insights to management to inform decision-making and improve sales performance.
Senior Pre Sales Representative & Pre Sales Manage
Bharat -E School Learning
07.2023 - 01.2024
Led a team of pre-sales executives, providing guidance, support, and mentorship to the achievement of team, goals and targets
Collaborated closely with the co-founder and upper management to develop and implement strategic initiative aimed at driving revenue growth and market expansion
Acted as a key liaison between the pre-sales team and upper management, conveying insight, feedback and recommendation to inform decision-making and strategy development
Spearheaded the development and refinement of pre-sales processes, tools, and methodologies to optimize efficiency improve customer engagement and enhance the overall sales cycle
Personally engaged with prospective clients, conducted needs assessments, and designed tailored solution to meet their specific requirements in the education technology space
Collaborated with cross-functional teams, including sales, marketing, product development, and customer success to ensure seamless execution of pre-sales initiatives and alignment of strategies
Actively contributed to the company's thought leadership efforts by staying abreast of industry trends, conducting market research and sharing insights with internal stakeholders
Facilitated training sessions and knowledge-sharing activities for the pre-sales team, fostering continuous learning and development to enhance skills and capabilities.
Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
Senior Inside Sales Associate
Think & Learn Pvt. Ltd. (Byju's)
Bengaluru, Karnataka, India
05.2022 - 01.2023
Actively prospect and identify new business opportunities through outbound calls, emails, networking, and industry events, resulting in a significant increase in the client base
Develop and nurture relationships with key stakeholders, including decision-makers and influencers, to understand their educational needs and pain points, and position BYJU'S solutions accordingly
Conduct product demonstrations and presentations to showcase the value proposition of BYJU'S educational products and services, effectively addressing customer inquiries and objections
Build and maintain strong relationships with customers through proactive communication, follow-ups, and personalized assistance, ensuring a high level of customer satisfaction
Utilize CRM systems and sales tools to manage customer interactions, track sales activities, and maintain accurate records of customer information and sales progress
Provide feedback and insights to management on customer needs, market trends, and opportunities for improvement, contributing to the continuous optimization of sales strategies and processes.
Developed and maintained relationships with new and existing customers to increase sales.
Pre Sales Associate
Think & Learn Pvt. Ltd. (Byju's)
12.2021 - 05.2022
Engage with potential clients through various channels such as cold outbound phone calls, emails, and online presentations to understand their educational needs and challenges
Collaborate with the sales team to develop customized proposals, presentations, and demonstrations that effectively showcase the value proposition of BYJU'S products and services
Assist in the preparation of sales materials, including brochures, case studies, and product documentation, to support the sales process and facilitate client decision-making
Participate in sales meetings, brainstorming sessions, and training workshops to enhance product knowledge, sales skills, and overall performance
Collaborate with marketing and product teams to provide feedback and insights on customer needs, market trends, and product enhancements to support continuous improvement and innovation
Provide timely and responsive support to clients, addressing inquiries, resolving issues, and ensuring a positive customer experience throughout the pre-sales process.
Marketing & Sales Executive
Euro Adhesive Pvt. Ltd., Pune
03.2021 - 12.2021
I served as both a Market Analyst and Business Developer at Euro Adhesive, where my primary objective was to drive sales growth for the company
This role involved a hands-on approach, requiring me to establish and cultivate relationships with builders, dealers, and architects in the field
Developed and maintained strong relationships with existing clients, providing personalized support and assistance to ensure customer satisfaction and retention
Conducted product demonstrations and presentations to showcase the features, benefits, and applications of Euro Adhesive's products, effectively addressing customer inquiries and objections
Identified and pursued new business opportunities, including cross-selling and upselling opportunities, to drive revenue growth and achieve sales targets.
Education
Bachelor of Business Administration -
Swami Vivekanand Subharti University
Skills
Business plan development
Sales business plan development
Team Management
Presentation Skills Leadership
Skills Incentive program development
Sales Reporting
Customer Relations
Client Relationship Building
Business Development
Revenue Generation
Lead prospecting
Sales Support
Certification
Office 365
Advanced Excel Certification.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Senior Pre Sales Representative
Bonito Design Private Limited
01.2024 - Current
Senior Pre Sales Representative & Pre Sales Manage
Bharat -E School Learning
07.2023 - 01.2024
Senior Inside Sales Associate
Think & Learn Pvt. Ltd. (Byju's)
05.2022 - 01.2023
Pre Sales Associate
Think & Learn Pvt. Ltd. (Byju's)
12.2021 - 05.2022
Marketing & Sales Executive
Euro Adhesive Pvt. Ltd., Pune
03.2021 - 12.2021
Bachelor of Business Administration -
Swami Vivekanand Subharti University
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