Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rajnish Kumar Pandey

Satna

Summary

Results-driven Territory Sales Representative known for exceptional productivity and efficiency in task completion. Possess specialized skills in customer relationship management, strategic sales planning, and market analysis. Excel at communication, negotiation, and time management, ensuring seamless operations and strong client partnerships. Outgoing Territory Sales Representative with many years of experience in sales opportunity development. Tech-savvy individual leverages social media platforms and trends for increased customer engagement and sales. Noted for customer-rapport building and excellent business negotiation.

Overview

15
15
years of professional experience

Work History

Territory Sales Manager

SMFG India Credit Company LTD
Katni Cluster
08.2022 - 01.2025

• Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans

• Creating a strong & compliant sales culture to drive business.

• Sales Force Management, data management and efficient use of call center leads

• Dealer visit along with sales manager/FOS

• Portfolio management – 99.50% zero bucket collections

• Maintaining FEMI at 9% across location & span

• Monthly 15 days location travel

• Ensure team adherence to sales governance & compliance processes

• Adherence to customer delivery TAT

• Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.

• Recruiting and Retaining high performers.

• Managing the Delinquency of the business sourced to ensure health of portfolio

• Excel & power point presentation knowledge & skills

• Daily review with SM regarding projection

• Reviews with SM on projection verses delivery daily, to spur planning for the next day

• Ensures execution of the defined activity plan for customer visits by the team during the day

• Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets

Sr. Jana Center Head

Jana Small Finance Bank
Satna
03.2018 - 08.2022

• Taking care of product like Small Batch Loan , Agree Loan , Jana kalyan Loan, NANO( Personal Loan ), Gold Loan.

• Portfolio management – 99.50% zero bucket collections

• Ensure team adherence to sales governance & compliance processes

• Adherence to customer delivery TAT

• Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.

• Recruiting and Retaining high performers.

• Team management & Grooming of the team to achieve their respective targets

• Managing the Delinquency of the business sourced to ensure health of portfolio

• Daily review with Area head regarding projections / activity plan for the day

• Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets

Cluster Collection Manager

Jana Small Finance Bank
Jabalpur Cluster
04.2017 - 03.2018

• Managing Collection Team in Jabalpur Cluster ( Jabalpur , Panagar , Katni , Satna , Sagar )

• Responsible for NCL/Watch listed accounts with regular follow-ups to minimization of NCL Accounts.

• Recruit and train to the collection team for the effective collection & Recovery.

• Monitor & Review the activities of the collection teams.

• Executive collection planning at the area level for efficient collection and recovery.

• Monitor and ensure adherence to collections process and report the fraudulent practices of agency.

• Submit recommendations to regional collection manager for discontinuing agencies based of performance.

Sr. Unit Head

Fullerton India Credit Company Ltd
Kareli , Katni
01.2014 - 04.2017

• Appraisal and underwriting of the Group loan Products (JLG) through GRT (GRT cum Verification of Applicants/Co-Applicants Residence place, Business Place, Job & Office Place) including Neighbors reference checks.

• Responsible for entire business of Non Group Loan Products like GEL( Growing Enter Prises loan

/PL( Personal Loan ) , TW, Consumer Durable Products and Group Loans (JLG).

• Help to grow the branch portfolio as productive with mitigation of risk elements.

• Managing to entire credit process from log-in to file disbursement.

• Managing to quality cum healthy portfolio & collection

• Managing & Verification of all internal & external Credit Bureau Checks (CIBIL+High Mark) Managing to PDD (Post Disbursement Documents) for TW, Machinery & CV Loans.

• Responsible for NCL/Watch listed accounts with regular follow-ups to minimization of NCL Accounts.

Sr. Regional Manager

Spandana Spoorthy Financial Ltd
Pipariya Region , Chhatarpur Region , And Balaghat Region
11.2009 - 04.2014

• Help to grow up the branch portfolio as productive with mitigation of risk elements for entire Pipariya & Chhatarpur regions.

• Managing to entire branch process & compliance for entire Pipariya & Chhatarpur regions.

• Managing to quality cum healthy portfolio & collection according to branch business plan for entire Pipariya & Chhatarpur regions.

• Managing Team and Branch for entire Pipariya & Chhatarpur regions.

• Tracking of existing Group Collection on daily basis for entire Pipariya & Chhatarpur regions.

• Policy & Products Training and Awareness initiatives on weekly & Monthly basis to entire team members for entire Pipariya & Chhatarpur regions.

• Training & recruitment and Appraisal & Performance review

Education

MBA -

SRM Institute of Management (U.P)
Ghaziyabad
05-2008

Master of Science -

Govt.(Auto)P.G Collage Satna (M.P.)
Satna
05-2006

Bachelor of Science -

Govt.(Auto)P.G Collage Satna (M.P)
Satna
05-2004

Associate of Applied Science -

S.H.S School Satna ( M.P.)
Satna
05-2000

High School Diploma -

L.M.T. School Satna ( M.P.)
Satna
05-1998

Skills

  • Sales forecasting
  • Data management
  • Portfolio management
  • Promotional strategies
  • Team recruitment
  • Customer acquisition
  • Dealer relationships
  • Time management
  • Compliance adherence
  • Performance evaluation
  • Collection strategies
  • Relationship building

Accomplishments

  • Best Territory Sales Manager (Two Wheeler) Award for JAS 23 in Pan India, and receive Goa Cruise Tour

Timeline

Territory Sales Manager

SMFG India Credit Company LTD
08.2022 - 01.2025

Sr. Jana Center Head

Jana Small Finance Bank
03.2018 - 08.2022

Cluster Collection Manager

Jana Small Finance Bank
04.2017 - 03.2018

Sr. Unit Head

Fullerton India Credit Company Ltd
01.2014 - 04.2017

Sr. Regional Manager

Spandana Spoorthy Financial Ltd
11.2009 - 04.2014

MBA -

SRM Institute of Management (U.P)

Master of Science -

Govt.(Auto)P.G Collage Satna (M.P.)

Bachelor of Science -

Govt.(Auto)P.G Collage Satna (M.P)

Associate of Applied Science -

S.H.S School Satna ( M.P.)

High School Diploma -

L.M.T. School Satna ( M.P.)
Rajnish Kumar Pandey