Results-oriented assistant with a proven track record of delivering exceptional customer service and cultivating strong client relationships. Efficiently manages multiple tasks and projects simultaneously, while maintaining a high level of organization. Possesses strong problem-solving abilities and excellent written communication skills. Works collaboratively within a team, exhibiting professionalism and a strong work ethic. Known for dependability, with expertise in customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Prioritizes tasks and consistently meets deadlines. Additionally, brings a strong background in sports, including deep knowledge of sports media, team operations, and fan engagement strategies. Skilled in analyzing sports trends, digital media content, and audience engagement within the industry. Passionate about the intersection of sports and media, with a keen understanding of game dynamics, athlete performance, and industry developments. Able to leverage sports knowledge to enhance customer engagement, event coordination, and media-related projects.
Recipient of the IU Groups Scholarship, a competitive program awarded to first-generation college students demonstrating academic potential, leadership, and financial need. Selected for participation in a comprehensive academic support initiative that includes a summer bridge program, mentorship, tutoring, and leadership development. Gained valuable skills in time management, collaboration, and goal-setting through consistent engagement with faculty, advisors, and peer networks. This experience has fostered a strong work ethic, resilience, and commitment to academic and personal growth.