Summary
Overview
Work History
Education
Skills
Certification
Languages
Extracurricular Activities
Timeline
Generic
Rajosh Ravindranathan Nair

Rajosh Ravindranathan Nair

Kochi

Summary

A highly experienced professional adept at managing large teams in diverse industries, such as retail banking products, life insurance products, and consumer durable & electronics goods. Demonstrates exceptional leadership abilities and a track record of success in business development, direct sales, sales team management, channel sales, and staff training.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Country Channel Head - Sales & Operations

AEON Commercial Broker LLC
01.2023 - 10.2024


Job Description


  • To meet top officials at leading banks to sign up DSA Contracts to sell their Credit cards, Personal loan, etc. as authorized DSA in the UAE.
  • Recruit different sales teams for each bank process to sell their product exclusively.
  • Regularly provide training to the sales team on Product features & benefits, policies etc.
  • Assign monthly, quarterly & yearly targets to Sales Managers, Team Leaders, Asst Team Leaders, Sales officers & made sure they achieve them.
  • Develop and implement successful sales strategies to meet business goals and generate planned revenue.
  • Conduct UAE market analysis related to different pockets in order to find direct sale opportunities & increase business.
  • Formulate yearly sales plans and track performance to ensure that they align with the overall goals of the company.
  • Lead and coach the direct sales team to achieve high-performing teams and highly motivated members.
  • Establish and achieve set objectives, conduct performance reviews, guide, and train the sales force.
  • Recruit, onboard, and retain the sales agents in the sales team for qualified and competent sales professionals.
  • Revenue Growth and Achievement of Sales Targets
  • Ensure that the sales process works efficiently to help the sales team in achieving the set sales targets and KPIs
  • Track performance in sales teams and use corrective measures to ensure levels of targets are reached or exceeded by each staff.
  • Develop and build strong relationships with significant clients, strategic partners, and stakeholders like Banks & NBFCs in the UAE.
  • Seek new business opportunities to expand the client portfolio and market presence of the agency within the country.
  • Monitor and make changes as per sales metrics, market trends, and team performance analysis for the betterment of business growth in the organization.
  • Analyze sales data to identify avenues for improvement and refine.
  • Formulate Sales tactics to generate high revenue for the organization.

Director - Sales & Operations

Exclusive-Shoppe.com
04.2021 - 12.2022


Job Description


  • Responsible for building & maintaining the website, negotiating with vendors, logistics, inventory check & customer service.
  • Responsible for the smooth operation of the company on day-to-day basis.
  • Responsible for hiring the right candidate & training them.
  • Responsible for achieving Sales targets.

Area Sales Manager – Retail Banking

Abu Dhabi Commercial Bank, ADCB
11.2012 - 08.2020


Job Description


  • Responsible for driving & achieving assigned sales target for Multi products (Conventional/Islamic) – Asset & Liability products like Salary transfer Personal Loan, Credit Cards, Business loans, Current salary accounts (Privilege & Aspire accounts), etc.
  • To motivate & ensure everyone in the Sales team achieves the target & earns good incentives month on month.
  • Provide time to time training on product / policy / sales skill to the team to keep them updated always.
  • Coordinate with Heads of different departments like Product / Marketing / Credit Risk to increase sales & ensure timely services to clients.
  • To regularly visit TML Cos (Target Market List) to build good rapport with key people there & generate bulk business for the Sales team.
  • To ensure no Red flags on “Net Promoter score”– Customer Service Excellence being given utmost importance.
  • Gather market intelligence/ information & provide relevant suggestions regularly to the Top management to increase overall sales revenue & elevate the service to next level.


Rewards / Achievements


  • Awarded for being the Top Manager on Sales Productivity.
  • Awarded for being the Top Manager for providing highest Wealth Management products referrals as Cross Sell (Investment / Insurance products).
  • Awarded for being the Top team Manager for Premium PAID Credit cards sales.
  • Awarded for being the Top manager for Listing highest no. of companies as TMLC (Target Market Listed company) to increase business for the team.
  • Produced several best sales staff across years & assisted them to get promoted to branches & Employee Banking team (on bank visa).

Business Development Manager – Credit Card / Loans

Abu Dhabi Commercial Bank, ADCB
07.2007 - 10.2012


Job Description


  • To manage team of 10 Sales officers to achieve assigned team targets & assist them with their individual targets.
  • To train the team on various products / policies from time to time to keep them updated always.
  • To keep the team motivated always.
  • Be with the team on field on client meetings & assist them to close the sales as & when required.
  • Was promoted as Area Sales Manager in Nov 2012 basis outstanding Performance & below achievements.


Rewards / Achievements


  • Awarded with CEO Award 2012 & 2011 for Islamic Asset & Liability products.
  • Awarded as Top Manager for 2010 & 2009 for acquiring Highest ADCB Credit Cards & Lulu Co-brand Credit cards respectively.
  • Awarded Sales Championship league Award for Oct'12/July'12/June'12 & April'12.
  • Awarded as Top Manager for Jan'12 to July'12 on DSA productivity on Overall Credit Cards/ Loans/CASA.
  • Awarded as the Best Manager 2010 for Highest no. of Companies Listed for Business Development.
  • Awarded as the Best Manager 2009 for acquiring Highest no. of Islamic Credit Cards.
  • Awarded as the Best Manager 2008 for acquiring Highest no. of overall Credit Cards overall ( Conventional + Islamic).

Team Leader - Credit Card Sales

Promark Intermediatary LLC
12.2004 - 07.2007


Job Description


  • To personally sell, & manage a team of 6 Sales officer to sell Credit Cards.
  • Ensure everyone in the team including myself achieve assigned targets & earn good incentives month on month.
  • Ensure to visit top companies & build rapport with key person there for regular business from there.
  • To ensure no client complains & accordingly train the team.


Rewards / Achievements


  • Awarded as the Top Team Leader for 2005 & 2006 on Credit Card target achievement in Dubai region.
  • Awarded as the Top 3 Individual Credit card seller for 2005 & 2006 in Dubai region.

Branch Head - Sales

ICICI Prudential Life Insurance Company Limited
12.2001 - 08.2004


Job Description


  • To manage branch of 10 Unit Managers & 200 Insurance advisors.
  • To ensure every Unit manager regularly hires insurance advisors to achieve assigned sales / activity targets.
  • To make sure every policy applications are submitted error-free & policy issued within agreed TAT ( Turn Around Time).
  • To keep all managers / advisors motivated at all times.
  • Provide regular training to Sales team on product / policy & industry updated.


Rewards / Achievements


  • Won Sales contest for 2002 – A trip to Bangkok for attending regional Sales conference of Prudential Life Insurance, South East Asia.

Area Sales Manager

Baron International Limited
09.1998 - 11.2001


Job Description


  • To sell Audio – Video brands-AIWA, Hitachi, AKAI & TCL products in the assigned territory of Saurashtra & Kutch.
  • To appoint dealers / distributors in Saurashtra & Kutch area to increase the sales & market share of each brand & its electronic products.
  • Hire & train sales staff regularly to meet assigned target.
  • Regularly coordinate with service department to provide timely service to dealers & clients.
  • To achieve assigned targets for the branch.


Rewards / Achievements


  • Increased total dealers in the territory from 10 to 32, an increase of 220% during the tenor.
  • Sales Revenue moved up from Rs. 19.8 Lacs/ month to Rs 44 Lacs / month on an average, an increase of 122%.
  • TV Market share within the Saurashtra territory increased from 3% (150 TV sets/ month) to 10.47% ( 576 TV sets/month).
  • AIWA CD Music system market share increased from 5% ( 10 nos) to 30% ( 75 nos / month). It was a very unorganized sales market for medium & large CD music systems. After AIWA was introduced, it opened up the market.

Territory Manager - Sales and Service

Convenience Marketing Limited.
06.1996 - 08.1998


Job Description


  • Manage Sales & Service of SOFTEL brand Products in assigned area.
  • Appoint distributor / stockist in state of kerala & Karnataka in line with management plans to increase sales.
  • To ensure timely service to distributors & clients by coordinating with service department.


Reward / Achievements


  • Got hired from Campus during 2nd year of Post graduation in Business administration.
  • In 6 months of joining got promoted as Sr. Marketing Executive & given charge of Western Mumbai region.
  • No. of Retailer in western suburb of Mumbai was increased from 10 to 28 during my tenor there, a growth of 180% with the company policy of CASH & CARRY & low media advertisements.
  • Sales Revenue moved up from Rs 200,000 / month to Rs 980,000 / Month for Western Mumbai. An increase of 390% during the same period.
  • Market share of the brand (Small kitchen appliances) in assigned area increased from 4% to 12%, an increase of 200% during my tenor there.
  • By May’97, count of retailers reached 34 increasing the Sales revenue to Rs 11.5 lacs / month on an average & market share in that area to 13.5%.
  • In June’97 got an opportunity to lead & expand SOFTEL business in South India based at Bangalore as Territory Sales Manager.
  • In an years’ time Bangalore became the branch with highest growth rate. Was awarded for the same.

Education

EMDP in Marketing & Sales Management. - Marketing

Indian Institute of Management
Kozhikode, India
10-2022

MBA - Marketing

Institute of Management & Research
Jalgaon, India
06-1996

Bachelor of Science - Physics

Maharaja Sayajirao University
Vadodara, India
06-1994

Skills

  • Good Communication
  • Good Leadership quality
  • Client Relationship Management
  • Hiring
  • Training
  • Revenue generation
  • Strategic Planning
  • New Business Development

Certification


  • Certification in Entrepreneurship in Emerging Economies, Harvard University, USA, 09/2020.
  • Certification in Strategic Management - Implementing and Evaluating strategies, Indian Institute of Science, Bangalore, India, 09/2020.
  • Certification in Social Media Marketing, UpGrad, Mumbai, India, 09/2020.
  • Certified in – The 4 Essential Roles of Leadership, FranklinCovey, Abu Dhabi, United Arab Emirates, 10/2019.
  • Certified in – The 7 Habits of Highly Effective People, FranklinCovey, Abu Dhabi, United Arab Emirates, 10/2019.
  • The Credit Card Sales Training Workshop, VISA International, Dubai, United Arab Emirates, 05/2017.

Languages

English
Hindi
Gujarati
Malayalam

Extracurricular Activities

  • C Certificate holder – NCC (National Cadet Corps), Gujarat Air Squadron Unit, Baroda, Gujarat, India, 07/91-08/94.
  • Participated in theatre plays during school days.

Timeline

Country Channel Head - Sales & Operations

AEON Commercial Broker LLC
01.2023 - 10.2024

Director - Sales & Operations

Exclusive-Shoppe.com
04.2021 - 12.2022

Area Sales Manager – Retail Banking

Abu Dhabi Commercial Bank, ADCB
11.2012 - 08.2020

Business Development Manager – Credit Card / Loans

Abu Dhabi Commercial Bank, ADCB
07.2007 - 10.2012

Team Leader - Credit Card Sales

Promark Intermediatary LLC
12.2004 - 07.2007

Branch Head - Sales

ICICI Prudential Life Insurance Company Limited
12.2001 - 08.2004

Area Sales Manager

Baron International Limited
09.1998 - 11.2001

Territory Manager - Sales and Service

Convenience Marketing Limited.
06.1996 - 08.1998


  • Certification in Entrepreneurship in Emerging Economies, Harvard University, USA, 09/2020.
  • Certification in Strategic Management - Implementing and Evaluating strategies, Indian Institute of Science, Bangalore, India, 09/2020.
  • Certification in Social Media Marketing, UpGrad, Mumbai, India, 09/2020.
  • Certified in – The 4 Essential Roles of Leadership, FranklinCovey, Abu Dhabi, United Arab Emirates, 10/2019.
  • Certified in – The 7 Habits of Highly Effective People, FranklinCovey, Abu Dhabi, United Arab Emirates, 10/2019.
  • The Credit Card Sales Training Workshop, VISA International, Dubai, United Arab Emirates, 05/2017.

EMDP in Marketing & Sales Management. - Marketing

Indian Institute of Management

MBA - Marketing

Institute of Management & Research

Bachelor of Science - Physics

Maharaja Sayajirao University
Rajosh Ravindranathan Nair