JIRA
Rajshree Behera
Program Manager
Bengaluru
Summary
An experienced Program Manager with 5+ years of experience in data analysis, customer services and project management. Adept in Waterfall & Agile methodologies, driving success in GTM & sales ops projects. Marketing background fuels targeted growth, while data expertise fosters insightful decisions. Strong communication ensures clear deliverables and stakeholder alignment.
Overview
12
12
years of professional experience
4
4
Certifications
Work History
Program Manager
Kaseya
2022.11 - Current
- Defined project scope, objectives, and created project plans, charters, and schedules
- Led successful projects through the Waterfall methodology, achieving results-driven outcomes
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
- Enhanced inside sales team productivity by 20% through performance improvement projects based on data analysis and leadership collaboration
- Proactively mitigated project delays by 15% through risk identification and transparent communication
- Monitored and optimized digital transformation projects to streamline processes and boost revenue generation.
- Implemented agile methodologies into program management processes, increasing adaptability in dynamic environments.
Program Manager
OTO
2022.06 - 2022.11
- Collaborated with leadership to define target markets, messaging, pricing, and sales enablement strategies, ensuring cohesive Go-to-Market growth plans
- Set sales targets and projections, driving organizational sales objectives
- Developed and executed project plans, ensuring milestones and deliverables met deadlines
- Fostered collaboration and communication across cross-functional teams
- Implemented sales enablement strategies, improving sales team conversion rates by 15%.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- New lender partner association & onboarding
Program Manager & City Skill Center Head
Skill-Lync
2021.08 - 2022.06
- Headed all skill centers in India, overseeing operational functions
- Identified scope, objectives, and budget for projects, ensuring efficient project management and delivery
- Collaborated with multiple teams for content creation and finalization
- Mitigated project risks and ensured efficient project delivery through SOPs and process documents
- Conducted performance evaluations and implemented sales enablement techniques to boost revenue
- Managed vendor relationships for effective project execution.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
- NPS achievement of 85%+
Program Manager
Great Learning
2018.01 - 2021.08
- Oversaw end-to-end learning experience for 300+ customers, ensuring seamless planning and delivery
- Handled vendor management and coordinated among various functional teams
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
- Analyzed customer feedback to derive insights and ensure better delivery and customer satisfaction
- Maintained consistent achievement of an NPS score of 80%+.
Executive, Data Science
Nielsen India Pvt Ltd
2017.10 - 2019.01
- Conducted data analysis and generated insights for process enhancements in Modern Trade in India
- Innovated methodologies and products for improved data analysis
- Cleaned and assessed large datasets using MS Excel and R
- Conducted data validations and performed time series and trend analysis.
Marketing Executive, JMG-II
Bank of India
2011.10 - 2016.12
- Executed sales pitches and converted leads, ensuring revenue generation
- Adhered to KYC and AML guidelines for client validations
- Assessed creditworthiness of customers and conducted risk analysis using external credit rating scores.
Education
MBA - Marketing & Finance
KIIT University
Bhubaneshwar 2001.05 -
BBA - Financial Management
Pune University
Pune 2001.05 -
Skills
Software
Asana
MS-Office
Certification
Business Analytics
Timeline
Leveraging Generative AI for Project Management
2024-02
Program Manager
Kaseya
2022.11 - Current
Scrum certification 2022 + Scrum master + Agile scrum training
2022-08
Program Manager
OTO
2022.06 - 2022.11
Program Manager & City Skill Center Head
Skill-Lync
2021.08 - 2022.06
Project Management Foundations
2021-03
Program Manager
Great Learning
2018.01 - 2021.08
Business Analytics
2017-12
Executive, Data Science
Nielsen India Pvt Ltd
2017.10 - 2019.01
Marketing Executive, JMG-II
Bank of India
2011.10 - 2016.12
MBA - Marketing & Finance
KIIT University
2001.05 -
BBA - Financial Management
Pune University
2001.05 -