RAJSHREE SINGH
Business Analyst/ Certified Business Analysis Professional
Jogeshwari -East,MH
Summary
Certified Business Analysis Professional with over 7 years of experience in transforming business needs into tailored, impactful solutions. Expertise in requirements elicitation, change management, and analytical problem-solving drives elevated client satisfaction and project success. Proven ability to create comprehensive documentation, facilitate user acceptance testing, and lead cross-functional teams ensures alignment with business objectives and client expectations. A results-oriented approach fosters collaboration and innovation, consistently delivering high-quality outcomes in dynamic environments.
Overview
8
8
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Business Analyst
Nucsoft Private Limited
03.2024 - 09.2024
- Company Overview: A software development company specializing in banking solutions
- Led the integration of an automated Account and Investment module in the COB System, enabling automated account opening, reducing manual computations by 80% for 'Credit - Operation' users
- Overhauled the Drawing Power Calculation module by implementing user-selected input fields and auto-calculated fields
- Authored detailed Functional Specification Documents, ensuring adherence to regulatory guidelines set by the Mauritius Bank
- Delivered 15 comprehensive USER STORIES, CR, BRD, FRD, SRS documents with agreed templates
- Set up product acceptance standards, resulting in 95% user satisfaction during acceptance testing
Business Analyst
Macleods Pharmaceuticals Ltd
03.2019 - 02.2024
- Company Overview: A pharmaceutical company focused on providing a range of healthcare products
- Interacts with the client representatives to gather requirements
- Defining business requirements and reporting them back to stakeholders
- Experience in creating wireframes, and designing skills along with hands-on experience on wire framing tools like Balsamiq
- Prepares the USER STORIES, CR, BRD, FRD, SRS document in accordance with the agreed templates
- Delivering analytical solutions and creating project proposals for clients
- Maintaining client relations and conducting brainstorming sessions
Administrator and Sr. Customer Service
Easyreach Healthcare Pvt. Ltd
10.2016 - 03.2018
- Company Overview: Healthcare service provider focusing on client engagement
- Handling calls, emails, and letters, managing client enquiries
- Analyzing requirements by working with clients
- Coordinating with clients and maintaining management schedules
- Training and guiding new team members
Business Analyst
Repro Private Limited
10.2024 - 01.1970
- Company Overview: A leading company in document management and printing solutions
- Resulted in a 25% increase in project viability by performing product-requirement fit analysis
- Performing product-requirement fit by analysing business value of the requirement and viability to deliver it
- Improved clarity of business needs by documenting requirements, leading to 100% compliance during reviews
- Communicating insights and plans to cross-functional team members and management
- Created 8 wireframes with Balsamiq, showcasing design skills and practical experience
- Improved clarity of business needs by documenting requirements, leading to 100% compliance during reviews
- Setting up standards for product acceptance and performing user acceptance testing
Education
MBA - Human Resources Management
Welingkfar Institute of Management
Mumbai 04.2001 -
Accounting And Finance
University of Calcutta
04.2001 -
Skills
Agile
Analyzing
Requirement Gathering
Axure
Balsamiq
CRM
Flow Charts
JIRA
Manual Testing
Microsoft Suite
Microsoft Visio
Project management
Stakeholder management
Workflow Analysis
Team collaboration
Certification
Certified Business Analysis Professional (CBAP) – IIBA Credential ID 15831151
Accomplishments
- Automation Integration Success Reduced manual computations by 80% for 'Credit - Operation' users through automation integration
- Regulatory Compliance Achievements Successfully overhauled key financial modules ensuring compliance with regulatory guidelines
- Defined business requirements leading to 15% faster approval times reported back to stakeholders
STRENGTHS
- Client Experience Improvement Able to improve client experiences through the use of service-oriented behavior and tailored solutions
- Analytical and Problem-Solving Skills Strong analytical skills with a focus on requirement elicitation and change management
Timeline
Certified Business Analysis Professional (CBAP) – IIBA Credential ID 15831151
08-2025
Business Analyst
Repro Private Limited
10.2024 - 01.1970
Business Analyst
Nucsoft Private Limited
03.2024 - 09.2024
Certified ScrumMaster Certified ScrumMaster (CSM), from Scrum Credential ID 1879321
12-2023
Certified IT Business Analyst Certified IT Business Analyst from BACentric Solutions [IIBA-EEP] endorsed
09-2023
Business Analyst
Macleods Pharmaceuticals Ltd
03.2019 - 02.2024
Administrator and Sr. Customer Service
Easyreach Healthcare Pvt. Ltd
10.2016 - 03.2018
MBA - Human Resources Management
Welingkfar Institute of Management
04.2001 -
Accounting And Finance
University of Calcutta
04.2001 -