RAJSHREE SINGH
Business Analyst/ Certified Business Analysis Professional
Jogeshwari -East,MH
Summary
Certified Business Analysis Professional with over 7 years of experience in transforming business needs into tailored, impactful solutions. Expertise in requirements elicitation, change management, and analytical problem-solving drives elevated client satisfaction and project success. Proven ability to create comprehensive documentation, facilitate user acceptance testing, and lead cross-functional teams ensures alignment with business objectives and client expectations. A results-oriented approach fosters collaboration and innovation, consistently delivering high-quality outcomes in dynamic environments.
Overview
8
8
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Business Analyst
Nucsoft Private Limited
03.2024 - 09.2024
- Company Overview: A software development company specializing in banking solutions
- Led the integration of an automated Account and Investment module in the COB System, enabling automated account opening, reducing manual computations by 80% for 'Credit - Operation' users
- Overhauled the Drawing Power Calculation module by implementing user-selected input fields and auto-calculated fields
- Authored detailed Functional Specification Documents, ensuring adherence to regulatory guidelines set by the Mauritius Bank
- Delivered 15 comprehensive USER STORIES, CR, BRD, FRD, SRS documents with agreed templates
- Set up product acceptance standards, resulting in 95% user satisfaction during acceptance testing
Business Analyst
Macleods Pharmaceuticals Ltd
03.2019 - 02.2024
- Company Overview: A pharmaceutical company focused on providing a range of healthcare products
- Interacts with the client representatives to gather requirements
- Defining business requirements and reporting them back to stakeholders
- Experience in creating wireframes, and designing skills along with hands-on experience on wire framing tools like Balsamiq
- Prepares the USER STORIES, CR, BRD, FRD, SRS document in accordance with the agreed templates
- Delivering analytical solutions and creating project proposals for clients
- Maintaining client relations and conducting brainstorming sessions
Administrator and Sr. Customer Service
Easyreach Healthcare Pvt. Ltd
10.2016 - 03.2018
- Company Overview: Healthcare service provider focusing on client engagement
- Handling calls, emails, and letters, managing client enquiries
- Analyzing requirements by working with clients
- Coordinating with clients and maintaining management schedules
- Training and guiding new team members
Business Analyst
Repro Private Limited
10.2024 - 01.1970
- Company Overview: A leading company in document management and printing solutions
- Resulted in a 25% increase in project viability by performing product-requirement fit analysis
- Performing product-requirement fit by analysing business value of the requirement and viability to deliver it
- Improved clarity of business needs by documenting requirements, leading to 100% compliance during reviews
- Communicating insights and plans to cross-functional team members and management
- Created 8 wireframes with Balsamiq, showcasing design skills and practical experience
- Improved clarity of business needs by documenting requirements, leading to 100% compliance during reviews
- Setting up standards for product acceptance and performing user acceptance testing
Education
MBA - Human Resources Management
Welingkfar Institute of Management
Mumbai 04.2001 -
Accounting And Finance
University of Calcutta
04.2001 -
Skills
Certification
Certified Business Analysis Professional (CBAP) – IIBA Credential ID 15831151
Accomplishments
- Automation Integration Success Reduced manual computations by 80% for 'Credit - Operation' users through automation integration
- Regulatory Compliance Achievements Successfully overhauled key financial modules ensuring compliance with regulatory guidelines
- Defined business requirements leading to 15% faster approval times reported back to stakeholders
STRENGTHS
- Client Experience Improvement Able to improve client experiences through the use of service-oriented behavior and tailored solutions
- Analytical and Problem-Solving Skills Strong analytical skills with a focus on requirement elicitation and change management
Timeline
Certified Business Analysis Professional (CBAP) – IIBA Credential ID 15831151
08-2025
Business Analyst
Repro Private Limited
10.2024 - 01.1970
Business Analyst
Nucsoft Private Limited
03.2024 - 09.2024
Certified ScrumMaster Certified ScrumMaster (CSM), from Scrum Credential ID 1879321
12-2023
Certified IT Business Analyst Certified IT Business Analyst from BACentric Solutions [IIBA-EEP] endorsed
09-2023
Business Analyst
Macleods Pharmaceuticals Ltd
03.2019 - 02.2024
Administrator and Sr. Customer Service
Easyreach Healthcare Pvt. Ltd
10.2016 - 03.2018
MBA - Human Resources Management
Welingkfar Institute of Management
04.2001 -
Accounting And Finance
University of Calcutta
04.2001 -
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