Raj Tak
Mumbai
Summary
Dynamic and results-driven manager with a proven track record of driving significant growth and profitability across multiple product lines. Expert in strategic planning, market analysis, and team leadership, I've consistently exceeded targets by optimizing product assortments and launching successful marketing campaigns. Passionate about innovation and consumer trends, I leverage strong analytical and communication skills to deliver sustained business success. Ready to bring my expertise to a forward-thinking organization looking to dominate its market.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager - Business Development
Credit Fair
Mumbai
04.2023 - Current
- Implemented successful strategies to expand the market and drive substantial growth while leading Education and a sub-category of Solar.
- Developing new products including channel financing and value added services for the solar category.
- Developed and executed a strategic business plan, driving 30% yearly growth in education and 20% monthly growth in solar sub products.
- Negotiated and secured key partnerships with industry-leading clients, generating over 8 crore in additional revenue to education sector
- Conducted market research to identify new opportunities, leading to an 80% increase in customer acquisitions and successful product launches.
- Provided MIS and data analysis support to partners, tailoring insights to meet specific needs and improve decision-making.
- Performed business analysis to enhance portfolio performance and took strategic actions to improve product offerings and profitability.
- Collaborated with cross-departmental teams to improve product offerings, enhance customer satisfaction, and ensure operational efficiency.
- Handled credit analysis of rejected applications, addressing issues and improving approval processes.
- Coordinated escalations, promptly resolving issues with permanent solutions and maintaining strong relationships with merchant partners.
- Managed and developed a high-performing team, driving efficiency and achieving business objectives.
- Negotiated commercial terms to maximize profitability from client relationships.
- Provided prompt and valuable feedback for newly launched products and services, driving continuous improvement and innovation.
- Streamlined internal processes, increasing productivity by 30% within the first year.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
Assistant Business Development Manager
Credit Fair
Mumbai
04.2022 - 03.2023
- Created short-term and long-term goals for the business team to achieve objectives.
- Closed long-term agreements through skillful negotiation.
- Managed escalated client enquiries with exceptional professionalism and enthusiasm to maintain trust and reliability.
- Planned and developed winning strategies to increase sales, expand territories, and boost market positioning.
- Identified cross-selling opportunities through ongoing customer needs analysis.
- Prepared reports and presentations detailing business development activities and outlining new initiatives.
- Attended conferences and trade association meetings to represent company, build industry networks and promote new product lines.
- Researched prospective clients to develop and execute cold call lists.
- Surpassed sales and customer service targets, consistently exceeding established KPIs.
- Created effective marketing, sales and promotional initiatives to drive revenue and improve current operational structures.
Business Development Executive
Credit Fair
Mumbai
11.2021 - 03.2022
- Identifying new merchants by thoroughly browsing the web and targeting them through LinkedIn and other platforms.
- Improved merchant acquisition rates through targeted discussions on market segmentation and pricing strategies.
- Answered merchants' questions and resolved queries regarding products, prices, and availability.
- Sending monthly business reports to merchants with a details analysis of performance such as approval ratio, dropped customers, etc
Sales Associate/Supervisor
Tablez Toyz Private Limited
Thane
10.2019 - 11.2021
- Led and managed a high-performing sales team, consistently driving monthly sales to secure a top 2/3 ranking position within the region.
- Converted customers effectively, boosting product sales and contributing 80% to the monthly sales volume.
- Provided daily sales updates to area and store managers, ensuring transparency and alignment with sales goals.
- Prepared detailed daily sales reports for the entire store, enabling data-driven decision-making.
- Managed inventory and stock replenishment, ensuring optimal product availability and minimizing stockouts.
- Analyzed sales trends to identify fast-moving products, optimizing inventory and sales strategies accordingly.
- Created attractive display models that enhanced product visibility and drove customer engagement.
- Engaged with customers, generating positive reviews and improving overall customer satisfaction.
- Executed cross-departmental sales, collaborating with different teams to maximize revenue opportunities.
- Supported team members in achieving their monthly sales targets through coaching and guidance.
- Handled escalations and resolved customer issues, maintaining a high level of customer satisfaction.
- Introduced new initiatives and marketing ideas, driving additional revenue and enhancing the overall customer experience.
Education
Bachelors of Commerce -
Siddharth College
Mumbai07-2021
High School Diploma -
KBES Jr. College
Mumbai05-2016
MBA - Finance And Marketinng
Masters in Business Administration
MumbaiSkills
- Pricing strategy development
- Client relationship management
- Creative thinking
- Persuasive communication
- Project Management
- Strategic Planning
- Negotiation
- Risk management
Projects
EMI Checkout Journey
- Implemented a streamlined EMI checkout process through a dedicated portal, customized based on merchant feedback, resulting in improved user experience and operational efficiency.
- Developed and executed product awareness campaigns, engaging merchant partners to educate them on new features and benefits, driving higher adoption rates.
- Collected and analyzed feedback from merchant partners, leveraging insights to continuously refine and optimize the product.
- Conducted field visits to observe real-time interactions and gather actionable feedback, enhancing product efficiency and overall effectiveness.
No Touch Disbursement
- Collaborated with cross-functional teams to develop a seamless process, offering valuable suggestions for product enhancements.
- Tested the end-to-end flow of the disbursement journey, identifying key areas for improvement and ensuring a smooth user experience.
- Contributed to the automation of disbursement procedures, reducing manual intervention and speeding up transaction times.
- Identified and resolved potential roadblocks in the operational and disbursement flow, ensuring compliance with regulatory standards and minimizing risks.
Accomplishments
- Contributing 60% to overall sales
- Achieved highest ever monthly disbursements in given categories
- Acquired valuable and industry leading clients
Certification
- MS Excel
Languages
English
First Language
Hobbies & Interests
- Reading Books
- Watching Anime
- Upskilling
- Interacting with other
Timeline
Manager - Business Development
Credit Fair
04.2023 - Current
Assistant Business Development Manager
Credit Fair
04.2022 - 03.2023
Business Development Executive
Credit Fair
11.2021 - 03.2022
Sales Associate/Supervisor
Tablez Toyz Private Limited
10.2019 - 11.2021
Bachelors of Commerce -
Siddharth College
- MS Excel
High School Diploma -
KBES Jr. College
MBA - Finance And Marketinng
Masters in Business Administration
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