Raju Burra
Admin Executive
Hyderabad
Summary
Knowledgeable Administrative professional well-versed in producing high-quality spreadsheets, reports and presentations Proven history of success in event coordination, staff supervision and office workflow management.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Admin Executive
Encalm Hospitality Pvt Ltd
01.2023 - Current
- Updated and maintained confidential databases and records.
- Created and updated records and files to maintain document compliance.
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
Admin Executive & Assistant
Premium Port Lounge Management Company Pvt Ltd
04.2018 - 12.2022
- Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
- Updated and maintained employee attendance records.
- Compiled employee records from individual departments to maintain central files.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
Customer Service Associate
Travel News Services India Pvt Ltd
05.2017 - 03.2018
- Contributed to the enhancement of sales strategies by upselling relevant products or services during customer interactions.
- Assisted colleagues with challenging situations, providing guidance based on expertise and experience in the industry.
- Participated in cross-functional teams to address complex customer concerns, resulting in prompt resolution of issues.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
B.Tech - Computer Science
Jntuh College Of Engineering
Karimnagar, India 04.2001 -
Intermediate - M.P.C
Shatavahana Junior College
Husnabad, India 04.2001 -
SSC -
Vidhya Vani High School
Husnabad, India 04.2001 -
Skills
File Management
Task Prioritization
Administrative Support
Records Management Databases
Adaptability and Flexibility
Microsoft Office
Timeline
Admin Executive
Encalm Hospitality Pvt Ltd
01.2023 - Current
Admin Executive & Assistant
Premium Port Lounge Management Company Pvt Ltd
04.2018 - 12.2022
Customer Service Associate
Travel News Services India Pvt Ltd
05.2017 - 03.2018
B.Tech - Computer Science
Jntuh College Of Engineering
04.2001 -
Intermediate - M.P.C
Shatavahana Junior College
04.2001 -
SSC -
Vidhya Vani High School
04.2001 -