RAJU KALLEPU
Detroit
Summary
Results-driven IAM Engineer with 7+ years of hands-on experience specializing in Identity and Access Management (IAM) and Privileged Access Management (PAM). Proficient in implementing and managing solutions using Okta, Entra ID, Active Directory and CyberArk. Having experience designing secure authentication frameworks, streamlining access controls, and ensuring regulatory compliance. Adept at collaborating with cross-functional teams to deliver secure, scalable, and efficient access control systems. Proven track record in troubleshooting, automation, and optimising IAM processes to support objectives. Seeking to leverage my technical expertise and problem-solving skills to contribute to a dynamic organization’s security and access management initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Okta Consultant
Tata Consultancy Services (TCS), Client : PwC
11.2023 - 05.2025
- Implementation and configuring Okta as CIAM solution for the Client.
- Onboarded applications using federated protocols like SAML and OIDC.
- Worked on various custom Okta Workflows to meet the business requirement.
- Responsible in leading a team of 5 to handle L1,L2 level issues by troubleshooting and fixing user level and application level issues.
- Built proof-of-concept (POC) integrations demonstrating application sign-in flows, user flows, and API-based authentication leveraging OKTA IAM offerings.
- Written and reviewed python script to automate various custom functionalities in Okta.
- Worked closely with stakeholders and other IAM teams to configure Okta for SSO and MFA by fetching user feed from Oracle HCM (Source of Truth).
- Understanding and implementing a better IAM( External IAM) solution with a hassle free end user experience along with secure authentication and authorization practices.
- Authored comprehensive documentation covering research, architecture road maps, and operational procedures for ongoing reference and audit readiness.
- Integrated Splunk for capturing logs for troubleshooting issues.
- Generated various custom reports using python script due to limitations in Okta OOTB functionality through UI.
- Assisted in risk assessments and supported the implementation of security controls in accordance with Zero Trust principles.
- Continuously monitor and evaluate new Okta features to lead and manage upgrade and implementation initiatives effectively.
Okta Admin
Tata Consultancy Services(TCS), Client: CVS Health
01.2021 - 10.2023
- Installed and configured AD agents, Password sync agents, and enabled JIT provisioning in OKTA.
- Integrated various applications into OKTA with SSO using protocols like SWA, SAML, and OIDC.
- Installed and configured LDAP Agents to integrate with the LDAP system in OKTA.
- Experienced in profile sourcing and profile mapping the attributes from different sources into OKTA.
- Experienced in group-based password policies, and single set policies, and set up default routing rules to protect End Applications
- Working knowledge of Multifactor Authentication Setup, Single sign-on policies, and Network Security in OKTA.
- Good Knowledge of end-to-end OAuth flow, JWT, Session Token, and Okta Access Gateway.
- Working experience in onboarding different types of applications like Native, Single Page, etc using OIDC protocol.
- Part of the Change management process, worked on change creation and CAB approval process to deploy the changes into production over the weekend.
- Developed and implemented end-to-end IAM workflows, including provisioning, de-provisioning, and the Joiner, Mover, Leaver (JML) lifecycle, resulting in streamlined user management processes.
- Expertise in Okta End-user dashboard customizations, Email template format.
- Analyzing syslog and log information for user provisioning issues to troubleshooting in Okta.
- Provisioning Groups using Group Push to multiple directories and provisioning supported applications.
- Experience in troubleshooting application sign-on failures which are integrated by SAML using SAML tracer.
- Managed IAM-related tasks and incidents via ServiceNow, ensuring timely fulfillment of provisioning and access management requests in compliance with established SLAs.
- Monitored IAM system health, proactively identified and troubleshot issues, and collaborated with the information security team to resolve incidents and respond to security alerts.
- Engaged in ongoing training, mentorship, and professional development to expand IAM expertise, with a focus on achieving relevant industry certifications.
Entra ID Admin
Tata Consultancy Services (TCS), Client : ADM
10.2018 - 12.2020
- Planning, integrating and troubleshooting gallery and non-gallery applications in Entra ID using SAML, OAUTH/ OIDC protocols.
- Monitoring application secrets and certificates for authentication, token signing, encryption, and verification.
- Planning and implementing request and approval processes for application access.
- Developed and enforced Conditional Access Policies to control access based on user, location, device compliance and risk, enhancing secure authentication and access management.
- Configured and managed Microsoft Entra ID Multifactor Authentication, enabling various verification methods and conditional access policies to enhance security.
- Integrated Conditional Access with PIM to require MFA and device Compliance for privileged role activation, minimizing risk of unauthorized accesses.
- Used PowerShell scripts to automate user provisioning, deprovisioning and reporting tasks.
- Managed Entra Privileged Identity Management (PIM) by configuring just-in-time admin role assignments with approval workflows and MFA requirements, enhancing security and reducing standing privileges.
- Troubleshoot Conditional Access Policy(CAP) errors impacting user access and collaborate with security teams to adjust policies for compliance and usability.
- Provided Level 2/3 support for authentication issues related to SSO, MFA, CPC, ensuring high availability and security compliance.
- Facilitated internal technical trainings for L1/L2 support teams covering essential identity and access management concepts, including MFA, SSO, CAP, and Entra Connect Sync to enhance their troubleshooting skills.
- Prepared comprehensive Knowledge Base (KB) articles and detailed Standard Operating Procedures (SOPs) to document IAM configurations, troubleshooting steps, and best practices, ensuring clarity and consistency for both technical teams and end users.
Education
Master of Technology - Computer Science
University of Hyderabad
01.2018
Bachelor of Technology - Computer Science and Engineering
Jawaharlal Nehru Technological University
01.2016
Skills
- Okta
- Microsoft Entra ID (Azure AD)
- Active Directory
- CyberArk
- Azure AD B2C
- Multifactor Authentication (MFA)
- SSO
- OAuth 20
- SAML 20
- OpenID Connect (OIDC)
- SCIM
- RBAC
- PowerShell Scripting
- Python
- ServiceNow, VSM
- Access Reviews and Compliance (GDPR, SOX, HIPAA)
- Incident response and audit support
- Troubleshooting and Support (Level 2/3)
Certification
- Okta Certified Administrator
- Okta Certified Professional
- Microsoft Certified: Identity and Access Administrator Associate
- ITIL Foundation Certification
Timeline
Okta Consultant
Tata Consultancy Services (TCS), Client : PwC
11.2023 - 05.2025
Okta Admin
Tata Consultancy Services(TCS), Client: CVS Health
01.2021 - 10.2023
Entra ID Admin
Tata Consultancy Services (TCS), Client : ADM
10.2018 - 12.2020
Bachelor of Technology - Computer Science and Engineering
Jawaharlal Nehru Technological University
Master of Technology - Computer Science
University of Hyderabad
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