Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Hobbies and Interests
Disclaimer
Affiliations
Languages
Timeline
Generic
Sumit Kumar

Sumit Kumar

Gaya

Summary

To build career in a growing organization, where I can get the opportunities to prove my abilities by accepting challenges, fulfilling the organization goal and climb the carrier ladder through continuous learning and commitment.

Overview

6
6
years of professional experience

Work History

Service Center Incharge

OPPO
GAYA
01.2022 - 06.2023
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of customer interactions and transactions.
  • Generated reports on customer feedback and satisfaction levels.
  • Kept records of parts and equipment used in service center to update inventory.

Customer care Executive

Reliance Call Center
Patna
05.2017 - 12.2018

Education

Graduation(B.com) -

Magadh University
01.2010

Intermediate(I.com) -

B.S.E.B.
01.2006

Matriculation -

B.S.E.B.
01.2004

Skills

  • Well versed with application of Microsoft word and Internet application
  • Sales & Service Skills
  • Customer Relations
  • Relationship Building
  • Conflict Resolution
  • Internal Auditing & Cash management
  • Staff Training
  • Team Collaboration

Personal Information

  • Date of Birth: 02/02/89
  • Gender: Male

Languages

Hindi and English

Hobbies and Interests

Playing cricket

Disclaimer

I solemnly declare that all the above information is correct to the best of my knowledge and belief.

Affiliations

  • Running

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Service Center Incharge

OPPO
01.2022 - 06.2023

Customer care Executive

Reliance Call Center
05.2017 - 12.2018

Graduation(B.com) -

Magadh University

Intermediate(I.com) -

B.S.E.B.

Matriculation -

B.S.E.B.
Sumit Kumar