Raju Kumar
Summary
Detail-oriented [Job Title] with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical issues with ease and patience.
[Job Title] with technical and troubleshooting repair expertise. Team player who is flexible, reliable and adaptable to dynamic environments.
Analytical [Job Title] effective at technical support and reporting. Highly computer-savvy.
Technical Customer Service Specialist with the capacity to quickly learn and synthesize new networking technologies.
Customer Service Representative focused on resolving user software inquiries across a variety of platforms seeking to bring outstanding technical knowledge to a rapidly growing startup.
Overview
11
11
years of professional experience
Work History
Technical Service Engineer
Customer service, technical support, service sell
Delhi, Delhi
02.2014 - Current
- Installed software, modified and repaired hardware and resolved technical issues.
- Managed call flow and responded to technical support needs of customers.
- Resolved problems with malfunctioning products.
- Researched, troubleshot and resolved complex problems independently.
Education
Diploma in electronic&telecommunication Engineering - Electronic
Har Har mahadev uchy vidayalaya kathrai
2014
Skills
- Customer service expert
- Fast learner
Timeline
Technical Service Engineer
Customer service, technical support, service sell
02.2014 - Current
Diploma in electronic&telecommunication Engineering - Electronic
Har Har mahadev uchy vidayalaya kathrai
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