RAJU KUMAR
Personal Banker
Kolkata
Summary
Dynamic professional with a robust background in managing customer relationships and driving business growth through tailored banking solutions. Expertise in financial products, cross-selling strategies, and delivering exceptional customer service consistently enhances client satisfaction and loyalty. Proven ability to communicate effectively and build lasting professional connections fosters an environment of trust and collaboration. Committed to leveraging these skills to support organizational success and provide customized financial solutions that meet diverse client needs.
Overview
1
1
year of professional experience
3
3
Certifications
3
3
Languages
Work History
Personal Banker
HDFC Bank
07.2024 - Current
- Directed branch strategy to enhance business growth and customer retention.
- Proven ability to generate new business by identifying customer needs and offering tailored financial solutions
- Developed strong relationships with customers, offering personalized banking solutions to meet their unique needs.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
Education
Bachelor of Arts -
Veer Kunwar Singh University
Ara, Bihar07-2019
Intermediate -
Shri Shankar College
Sasaram, Bihar05-2016
Matriculation -
St. Paul School
Sasaram, Bihar05-2014
Skills
- Customer Relationship Management
- Business Growth enhancement
- Personalized Banking Solution
- Financial Product Knowledge
- Customer Service Excellence
- Expertise in sales
- Cross-Selling Products
- Effective Communication
- Relationship Building
- Quick decision making
- Time Management
Personal Information
- Father's Name: Manoj Prasad
- Date of Birth: 10/18/99
- Marital Status: Unmarried
Certification
• Post Graduate Diploma in Sales & Relationship Management
Timeline
Personal Banker
HDFC Bank
07.2024 - Current
Bachelor of Arts -
Veer Kunwar Singh University
Intermediate -
Shri Shankar College
Matriculation -
St. Paul School
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