RAJU MISHRA
STORE MANAGER
MIDNAPORE
Summary
Dynamic store manager with over 10 years of experience in retail operations. Expertise in team building and employee training, driving sales growth, and implementing effective inventory strategies to optimize performance.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Store Manager
Jockey Exclusive Store
08.2024 - Current
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
Titan Company WATCH DIVISION
12.2021 - 08.2024
- Led team in achieving sales targets through effective inventory management and customer engagement strategies.
- Developed training programs to enhance staff performance and improve customer service standards.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Store Manager
Turtle Limited
11.2017 - 12.2021
- Supervised daily store operations to ensure high standards of customer service and product presentation.
- Trained and mentored new staff on sales techniques and inventory management protocols.
- Analyzed sales data to identify trends and recommend adjustments for inventory levels.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Customer Relationship Associate
Senco Gold & Diamonds
12.2016 - 10.2017
- Assisted customers in selecting jewelry and understanding product features.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Maintained accurate records of customer interactions and transactions.
Education
Bachelor of Arts - Geography
ALAGAPPA UNIVERSITY
Karaikudi, India 04.2001 -
DIPLOMA IN FINANCIAL ACCOUNTING SYESTEM - COMPUTER
YOUTH COMPUTER CENTER
MIDNAPORE 04.2001 -
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Inventory management
Cash management
Retail inventory management
Employee training
Team building and leadership
Team motivation
Opening and closing procedures
Product merchandising
Timeline
Store Manager
Jockey Exclusive Store
08.2024 - Current
Store Manager
Titan Company WATCH DIVISION
12.2021 - 08.2024
Assistant Store Manager
Turtle Limited
11.2017 - 12.2021
Customer Relationship Associate
Senco Gold & Diamonds
12.2016 - 10.2017
Bachelor of Arts - Geography
ALAGAPPA UNIVERSITY
04.2001 -
DIPLOMA IN FINANCIAL ACCOUNTING SYESTEM - COMPUTER
YOUTH COMPUTER CENTER
04.2001 -