Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Raju  Swain

Raju Swain

Bengaluru

Summary

 A competent professional with nearly 3 + years of experience in managing entire Colive of Sales, Business Development, Inside Sales, Customer Relationship Management.


 Skilled in developing & executing Business Development strategies, resulting in Business Expansion, Revenue Growth, and Key Account Management.


 Developing relationships with customers to ensure ongoing satisfaction and loyalty. Monitoring customer feedback and responding promptly to any issues. Conducting regular customer surveys to identify areas of improvement.


 Extensive experience in maintaining healthy sales pipeline by prospecting and qualifying leads; managing leads and opportunities through the sales cycle and forecasting sales accurately to support resource planning.


 Staying informed about industry trends and market dynamics; analyzing competitor strategies and market positioning, utilizing market insights to adapt sales approaches An effective communicator with exceptional relationship management

Overview

4
4
years of professional experience
3
3
Languages

Work History

Relationship Manager

Colive
05.2020 - 10.2021

1.Providing post-sale support to clients, addressing any concerns or issues that may arise
2. Ensuring customer satisfaction and fostering repeat business and referrals
3. Setting and achieving sales targets and objectives
4. Understand clients' needs, goals, and challenges to provide tailored solutions
5. Develop and implement sales plans and strategies to achieve targets
6.Using CRM tool for lead management through lead square .
7.Using C box tools for Property and Inventory Management.

Senior Relationship Manager

Colive
11.2021 - 01.2022

1. Develop and maintain strong, long-lasting relationships with Clients.
2. Identify and pursue opportunities for upselling or cross-selling additional products or services.
3. Provide leadership and guidance to junior members of the team.

4. Oversee and manage a team of sales professionals within the assigned cluster .
5. Conduct market research and analysis to identify opportunities, market trends, and competitive threats.
6. Identify and pursue opportunities for market expansion, customer acquisition, and new business development
7. Implementing strategies to retain existing users or customers

Growth Manager

Colive
11.2022 - Current

1.Handling 2 different verticals (Prime/Market Place)of the business of the respective clusters. Along with new launch properties in Pune

2. Effectively managed and lead a sales team consisting of 25+ people to drive company proficiency and success
3.. Work closely with internal teams such as sales, marketing, and customer support to ensure a coordinated approach to client management

4. Assisted in recruitment of new team members, hiring highest qualified to build Up team of top performers

5. As a Growth manager, I set individual goals for each Team member of my sales team and provided the necessary leadership, coaching, and sales support to help them achieve those goals and succeed in their role.


6. Involved in setting KRA's and training team in call pitch and telephonic communication to engage with client and convert them Strategize, plan, delegate, and execute targets in alignment with business goals.

7. Collaborate with marketing teams to create targeted campaigns and promotional activities


8. I've done B2B, B2C and corporate sales. I helped with Propex.ai's H1 project

Education

MBA - Sales And Marketing Education

INTERNATIONAL SCHOOL OF MANAGEMENT AND RESEARCH
Pune, India
02.2020

Bachelor of Commerce Honours

Ispat Autonomous College
Odisha,Rourkela
07.2018

Bachelor of Commerce

Govt Autonomous College
Odisha,Rourkela
04.2015

Skills

  • Performance Metrics
  • CRM Management (Zoho,Lead sqaure)
  • Competitive Analysis
  • Sales Targeting
  • Computer skills - MS Office(Excel, Powerpoint, Word)

Languages

English
Hindi

Timeline

Growth Manager

Colive
11.2022 - Current

Senior Relationship Manager

Colive
11.2021 - 01.2022

Relationship Manager

Colive
05.2020 - 10.2021

MBA - Sales And Marketing Education

INTERNATIONAL SCHOOL OF MANAGEMENT AND RESEARCH

Bachelor of Commerce Honours

Ispat Autonomous College

Bachelor of Commerce

Govt Autonomous College
Raju Swain