With 18 years' of progressive success and cross-cultural exposure in leading Cruise liner. Expertise in managing a diverse range of functions like Food Safety, USPH, HAT (Hess action team), HESS, MARPOL, and record keeping. Piloting project like pre-opening and opening of cruise ship with good record of accomplished in setting up of new built ships. Highly adaptive to fast paced changing environments. Specialized in maintenance of galley equipment's and services.
Overview
23
23
years of professional experience
Work History
Sanitation Officer
Oceania Cruises
06.2023 - Current
Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
Mentored junior staff members, helping them develop their skills and advance in their careers.
Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Supervise the cleanliness of all outlets & locations assigned to the Food & Beverage department and the
Housekeeping department in compliance with USPH and Shipsan and company policies, SMS/IPM.
Maintain knowledge of regulations for each country/region where ship sails.
Responsible for hands -on training for chemical usage/handling, IPM, equipment handling (Breakage
Prevention), cleaning techniques, time control plans, filling out logs in conjunction with the Kitchen
Steward and Head Cleaner and all concerned Head of Department.
Conduct spot-checks on a daily basis to ensure compliance and to address discrepancies.
Monitor galley operation and all buffet areas during preparation, service and breakdown (breakfast, lunch,
teatime and dinner).
Maintain, monitor and audit all sanitation logs (Galley, Restaurant, Housekeeping Department, Bar,
Provision, Chemical and IPM).
Prepare all outlets for any announced or unannounced Public Health Inspection.
Oversee the Integrated Pest Management (IPM) program and ensure the procedures are followed
Corporate | Fleet travelling Chief Steward
Princess Cruises
02.2022 - Current
Employee Orientation, Training, and supervision
Including training Chief stewards and Assistant Chief Stewards around the fleet
Regularly conducting meeting with the department and setting standers and goals for the fleet personnel, serving arrangements, and related details
Implementation of new technology including audit and evaluated for maintenance and suitability
Provide support to the F&B team with technical issues, coordinating with the F&B and technical department for the smooth flow of operations
Developing and conducting training for shipboard personal to ensure consistence in the standardized sustained around the fleet
Responsible for collaborating with the schedular to ensure the required workforce planning in the stewarding department around the fleet.
Galley Steward | Sr. Galley Steward
Princess Cruises
06.2004 - 01.2007
Responsible of ensuring the galley equipment are maintained as per standers including report and following up with defect to technical team
Responsible for handling a team of stewards including schedule and training
Steward
The Residence Hotel
Mumbai
08.2002 - 06.2004
Chief Steward
Princess Cruises
07.2007 - 01.2004
Leading the stewarding department onboard
Part of the Pre-opening team of six new built royal class ships
Piloting new technology in the department and ensuring fleet standers are meat as per the company policy
Responsible for Food and beverage health, hygiene, sanitation, and environment compliance as per the HACCP/ United States Public Health Standards, GHESS, MARPOL and company standards
Maintaining and Auditing cleaning practices in the Food and beverage as per the standards
Conducts daily public health rounds and takes appropriate measures and action as necessary
Ensures functioning of equipment by coordinating with the Executive chef and technical department
Evaluates the performance of stewarding staff, supporting with performance improvement plan and assist in providing appraisal and recommendations for their growth.
Team Member
McDonalds family Restaurant
Mumbai
04.2001 - 07.2002
Education
Siddharth College of Art, Science, And Commerce, Mumbai, Maharashtra
Skills
Microsoft Application
Crunch time
Outlook, Lotus Notes
Aims-defect reporting
Amos - logistic tool
Medallion Applications
Administration
Performance review and appraisal
Identifying & developing training
Service excellence
Creating a team of supporting service staff s
Organizing and conducting practical training programs
Enhance skills & motivational the team
Knowledgeable of Public health-HACCP
Covid19 AGE (Acute Gastroenteritis) and ARD (Acute respiratory disease) protocols on cruise ships