RAJVEER NAVDIYA
Udaipur
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
10
10
years of professional experience
Work History
Manager
Sony Authorized Service Centre
Udaipur
04.2018 - Current
- Created monthly reports for senior management summarizing operational performance metrics.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Manager
UDAIPUR FOOD BAZZAR
UDAIPUR
08.2016 - 03.2018
- Displayed strong telephone etiquette, effectively handling difficult calls and managed my team well.
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Led a team of 25 employees, ensuring high productivity and excellent customer service.
Manager
UDAIPUR ADDNOOOOW N.S. PUBLICITY PVT.LTD
UDAIPUR
02.2014 - 07.2016
- Exceeded customer satisfaction by finding creative solutions to problems.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Analyzed market trends and competitor activity to inform business strategy.
Education
Bachelor of Arts - Liberal Arts And General Studies
MOHANLAL SUKHADIA UNIVERSITY
UDAIPUR06-2013
Skills
- Financial Management
- Performance Management
- Contract Management
- Business Development
- Workforce Management
- Customer Relationship Management (CRM)
- Team Leadership
- Staff Management
Accomplishments
WIN 2022-23 SONY BEST SERVICES CENTRE IN RAJASTHAN AWARD.
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Manager
Sony Authorized Service Centre
04.2018 - Current
Manager
UDAIPUR FOOD BAZZAR
08.2016 - 03.2018
Manager
UDAIPUR ADDNOOOOW N.S. PUBLICITY PVT.LTD
02.2014 - 07.2016
Bachelor of Arts - Liberal Arts And General Studies
MOHANLAL SUKHADIA UNIVERSITY
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